My education includes a Bachelor of Science in Statistics and Operations Research, and a Master of Science in Industrial and Systems Engineering with a focus on applied statistics from the University of Illinois at Chicago. I have over 30 years of experience in quality assurance, process improvement, and statistical training for improved performance. I have developed and delivered statistical and performance improvement training to over 600 individuals from a variety of disciplines including engineering, finance, sales and marketing, supply chain, quality and operations.

I have obtained status from the American Society for Quality as a: Certified Manager of Quality/Organizational Effectiveness; Certified Reliability Engineer; Certified Quality Engineer; Certified Six Sigma Black Belt and Master Black Belt; Certified Supplier Quality Professional; Certified Quality Auditor; Certified Food Safety Quality Auditor; Certified Medical Device Auditor.