Thomas Dale High – Automotive Fixed Operations
Mar 2026 · 2nd Semester
This course provides a comprehensive introduction to fixed operations within automotive dealerships, focusing on service, parts, and collision center management. Designed for current and aspiring fixed ops professionals, the curriculum covers key performance metrics, customer service strategies, process optimization, and profit center management. Students will gain practical insights into improving efficiency, increasing customer retention, and driving profitability in the dealership's aftersales departments. Ideal for service managers, advisors, and dealership leaders seeking to enhance operational performance and customer satisfaction.
Prerequisites: C8677, C8502
Grades: 9-12
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