Brandon High School
Grade 12Customer Service Representatives 1-4 (Student Aide)

Brandon High SchoolCustomer Service Representatives 1-4 (Student Aide)

Mar 2026 · 2nd Semester

This course provides instruction in the basic principles of customer service: the identification and classification of customer service, technology literacy related to customer service, the human relations, leadership, organization, and communication skills necessary for success in the customer service industry, and the terminology applicable to customer service. Students have the opportunity to attain industry certification in Entrepreneurship and Small Business and will gain work experience by assisting staff and faculty.

Prerequisites: Digital Information Technology or Business Communications Technology

Grades: 10th-12th Grade

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