Evaluate Internal Consistency Practice Test
•15 QuestionsA management writer argues that organizations should adopt “structured autonomy” for knowledge work. The writer claims strict supervision can ensure consistency but often suppresses initiative, while complete autonomy can encourage creativity but risks fragmentation and duplicated effort. Therefore, the writer proposes structured autonomy: teams choose methods locally, but align on shared goals and interfaces.
The writer then claims that alignment is best achieved through “outcome contracts,” short documents that specify what success looks like and how progress will be measured. The writer argues outcome contracts prevent micromanagement by focusing leaders on results rather than process. However, the writer cautions that measurement can distort behavior if metrics are too narrow. To mitigate this, the writer recommends using a small set of complementary metrics and revisiting them periodically.
Next, the writer argues that structured autonomy depends on psychological safety. If employees fear punishment for honest mistakes, they will hide problems, making outcome contracts meaningless. The writer proposes regular retrospectives where teams discuss failures without blame. Yet the writer also insists that accountability must be real: persistent underperformance should have consequences, or else autonomy becomes an excuse.
Finally, the writer concludes that structured autonomy can scale innovation by combining local experimentation with organizational coherence.
Which option best identifies a tension within the writer’s reasoning?
A management writer argues that organizations should adopt “structured autonomy” for knowledge work. The writer claims strict supervision can ensure consistency but often suppresses initiative, while complete autonomy can encourage creativity but risks fragmentation and duplicated effort. Therefore, the writer proposes structured autonomy: teams choose methods locally, but align on shared goals and interfaces.
The writer then claims that alignment is best achieved through “outcome contracts,” short documents that specify what success looks like and how progress will be measured. The writer argues outcome contracts prevent micromanagement by focusing leaders on results rather than process. However, the writer cautions that measurement can distort behavior if metrics are too narrow. To mitigate this, the writer recommends using a small set of complementary metrics and revisiting them periodically.
Next, the writer argues that structured autonomy depends on psychological safety. If employees fear punishment for honest mistakes, they will hide problems, making outcome contracts meaningless. The writer proposes regular retrospectives where teams discuss failures without blame. Yet the writer also insists that accountability must be real: persistent underperformance should have consequences, or else autonomy becomes an excuse.
Finally, the writer concludes that structured autonomy can scale innovation by combining local experimentation with organizational coherence.
Which option best identifies a tension within the writer’s reasoning?