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How Plot Orders Events: Poetry Practice Test

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Question
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Q1

Read the poem below, then answer the question.

Title: “On Hold”

The automated voice says your call is important

while the music repeats a cheerful lie.

Earlier, I practiced what to say

in the car, at each red light,

my apology growing and shrinking.

Now the line clicks,

and I forget my own name.

Later, I will tell myself I tried.

How does the poem’s ordering—from the present moment on the phone to earlier rehearsal and then to later self-justification—contribute to characterization of the speaker?

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