Solving Business Problems With AI

Artificial intelligence is reshaping how modern professionals identify challenges, analyze information, and design solutions. Rather than just automating tasks, AI opens up new ways to think—helping teams uncover insights, streamline decision-making, and innovate with speed and precision. This four-session course empowers professionals to harness that potential and use AI as a practical problem-solving partner in business. Designed for adult learners across industries, the course explores how AI can enhance operations, improve communication, and drive smarter, data-informed decisions. Through guided labs, case studies, and interactive demonstrations, learners will experiment with tools such as ChatGPT, Microsoft Copilot, and other leading AI assistants to ideate, prototype, and optimize business processes. Each session builds the mindset and technical fluency needed to integrate AI responsibly and effectively into professional practice. By the end of the course, participants will not only understand what AI can do, but how to use it to solve real business problems faster, smarter, and more strategically.

AI as a Problem-Solving Partner Explore how AI goes beyond automating tasks to help professionals identify challenges, analyze information, and think in new ways about the problems their teams face.

Ideating With ChatGPT and Copilot Use ChatGPT, Microsoft Copilot, and other leading AI assistants to ideate, prototype, and optimize business processes through guided labs and interactive demonstrations.

Case Studies and Smarter Decisions Work through case studies that apply AI-assisted workflows to streamline operations, improve communication with teams and clients, and support smarter, data-informed decisions.

Integrating AI Responsibly Build the mindset and technical fluency to integrate AI responsibly into your professional practice, and leave ready to solve real business problems faster and more strategically.