Balance Scorecard and Benchmarking

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CPA Business Environment and Concepts (BEC) › Balance Scorecard and Benchmarking

Questions 1 - 6
1

The management of a company would do which of the following to compare and contrast its financial information to published information reflecting optimal amounts?

Utilize best practices

Budget

Benchmark

Forecast

Explanation

Benchmarking is the process of comparing and contrasting financial information.

2

What is the process by which products and services of a business entity are measured and evaluated relative to the best possible levels of performance?

Benchmarking

Measuring the performance gap

Variance management

Standard measurement

Explanation

Measuring and evaluating relative to levels of performance is a prime example for benchmarking.

3

Which of the following is a financial measure of success in a balanced scorecard?

Sales growth

Staff morale

Cycle time

Market share

Explanation

The balanced scorecard can be benchmarked for success by a firm's sales growth metric.

4

Which of the following would be most impacted by the use of the percentage of sales forecasting method for budgeting purposes?

Common stock

Mortgages payable

Bonds payable

Accounts payable

Explanation

Of the items listed, A/P would be most impacted by the use of the percentage of sales forecasting method for budgeting purposes.

5

Which of the following ratios is appropriate for the evaluation of accounts receivable?

Current ratio

Days sales outstanding

Return on assets

Collection to debt ratio

Explanation

Among the ratios listed, the ratio that is appropriate for the evaluation of accounts receivable is the number of days sales are outstanding.

6

Of the following success factors in a balanced scorecard, which focuses on the retention of key employees?

Financial

Internal business processes

Customer satisfaction

Advancement of innovation and human resource development

Explanation

Through the advancement of innovation and the learning and growth of employees, a firm can strive toward retaining key employees which is beneficial for future success.

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