ADULT ESL/ELL HIGH BEGINNER • INTERPERSONAL COMMUNICATION (SPEAKING & LISTENING)

Describing Job Duties — I can describe my job duties and schedule and ask about workplace expectations using simple sentences.

Learn to talk about what you do at work, when you work, and what your employer expects.

Why Talking About Your Job Matters

Throughout the history of immigration and workforce development in the United States, the ability to describe one's job duties in English has been a foundational skill for professional success and social integration. From the waves of immigration at Ellis Island in the early 1900s through today's globalized economy, workers who could communicate clearly about their roles gained access to better opportunities, fairer treatment, and stronger workplace relationships. The development of workplace English as a distinct area of language instruction reflects this practical reality — people need specific vocabulary and sentence patterns to navigate the world of work effectively.

1960s
Rise of Functional ESL
Language programs begin focusing on real-life communication tasks rather than grammar rules alone. Job-related English becomes a priority for adult learners.
1980s
Workplace Literacy Programs
The U.S. federal government funds workplace literacy initiatives, recognizing that employees need English skills specific to their jobs, including describing duties and following instructions.
2000s
Can-Do Statements in ESL
Language programs adopt 'can-do' frameworks — like 'I can describe my job duties' — shifting the focus to measurable, practical communication goals.
2020s
Digital & Remote Workplaces
With remote work and digital communication expanding, the ability to describe your job clearly in writing and speaking — even over video calls — has become more important than ever.

The central question this lesson addresses is both simple and essential: How do I tell someone what I do at work, when I work, and what is expected of me — using clear, simple English? Whether you are starting a new job, meeting coworkers, or talking with a supervisor, these skills will help you communicate with confidence every day.

Core Principles for Describing Job Duties

Describing your job duties effectively requires mastering a small set of foundational language principles. These principles form the building blocks of every workplace conversation you will have, whether you are explaining your role to a new coworker or discussing expectations with your manager. Understanding these core ideas will allow you to construct simple, accurate, and professional sentences about your work life.

1

Simple Present Tense for Routines

Use the simple present tense to describe what you do regularly at work. Example: 'I answer phones.' 'She stocks shelves.' This tense signals habitual actions and ongoing duties.
2

Job Duty Vocabulary

Learn key action verbs that describe common workplace tasks: clean, organize, deliver, prepare, serve, file, operate, assist, check, and report. These verbs are the core of duty descriptions.
3

Schedule Language

Use time expressions to describe when you work: 'from 8 to 5,' 'on weekdays,' 'every Monday,' 'in the morning.' Prepositions of time (at, on, in, from...to) are essential.
4

Asking About Expectations

Use question forms to ask your supervisor about rules and expectations: 'Do I need to...?' 'What time should I...?' 'Where do I...?' Polite questions show professionalism.
5

Subject-Verb Agreement

Match the verb form to the subject: 'I clean' vs. 'She cleans.' Adding -s or -es for he/she/it subjects is a small but critical grammar rule for sounding accurate and professional.
KEY TAKEAWAY
Think of describing your job duties like giving someone a recipe for your workday. A recipe lists ingredients (your vocabulary — action verbs and nouns) and steps in order (your schedule — time expressions). If you follow the recipe, anyone can understand what you do, when you do it, and how your work fits into the bigger picture. The grammar patterns are like the measuring cups — they help you put the right amount of each ingredient in the right place.

Sentence Building: A Visual Map

The following diagram illustrates how to build simple sentences for describing job duties and schedules. Notice how every sentence follows the same basic pattern: Subject + Verb + Object/Detail. You can add time expressions at the beginning or end of the sentence to provide schedule information. This visual map shows you the building blocks and how they connect.

This diagram shows the four building blocks of a job duty sentence: Subject (blue), Verb (violet), Object/Detail (pink), and an optional Time Expression (amber). The example sentences show how these pieces combine in real workplace language.

As you can see, the pattern is consistent and predictable. Once you learn the core action verbs for your specific job, you simply slot them into this framework alongside the appropriate subject and time details. The time expression is flexible — it can appear at the beginning of the sentence (for emphasis) or at the end (the most common position). Mastering this pattern means you can describe virtually any routine job duty.

How It Works: Grammar Patterns and Question Forms

Now that you understand the basic sentence structure for job duties, let's examine the grammar mechanisms that make these sentences work. This section covers two essential patterns: statements about duties and schedules and questions about workplace expectations. Both patterns rely on the simple present tense, but they use different word orders.

Pattern 1: Statements (Describing Duties & Schedule)

DUTY STATEMENT FORMULA
Subject + Verb(s/es) + Object + (Time Expression)
Subject = I, you, he, she, we, they • Verb = add -s/-es for he/she/it • Object = the thing or person you act on • Time = when or how often

Pattern 2: Questions (Asking About Expectations)

YES/NO QUESTION FORMULA
Do/Does + Subject + Base Verb + Object + (Time)?
Use Do with I/you/we/they. Use Does with he/she/it. The main verb stays in base form (no -s). Example: 'Do I need to wear a uniform?'
WH- QUESTION FORMULA
Wh- word + do/does + Subject + Base Verb + Object?
Wh- words = What, Where, When, Who, How. Example: 'What time do I start?' 'Where do I put the boxes?' 'How do I clock in?'

Pattern 3: Polite Requests with 'Should' and 'Need to'

POLITE EXPECTATION QUESTION
Should I + Base Verb...? / Do I need to + Base Verb...?
These forms sound more professional and polite than direct questions. Example: 'Should I wear gloves?' 'Do I need to arrive early on Mondays?'
💡 Grammar Tip
Remember: after do, does, should, and need to, always use the base form of the verb (no -s, no -ing, no -ed). Say 'Does she work...?' NOT 'Does she works...?'

Essential Workplace Vocabulary by Category

Knowing the right vocabulary is just as important as knowing the grammar pattern. The following table organizes the most common workplace action verbs, workplace nouns, and time expressions into categories so you can quickly find the words you need for your specific job. These words appear constantly in workplace conversations, job descriptions, and employee handbooks.

Essential workplace vocabulary organized by category with example sentences
CategoryWords / PhrasesExample Sentence
Action Verbs (Tasks)clean, organize, deliver, prepare, serve, file, stock, operate, assist, check, report, trainI organize the supply room every week.
Action Verbs (Communication)answer, call, email, greet, help, ask, explain, schedule, confirmShe answers customer calls in the afternoon.
Workplace Nounsoffice, warehouse, kitchen, register, equipment, supplies, inventory, schedule, uniform, break roomHe checks the inventory on Fridays.
Time Expressionsevery day, on Mondays, in the morning, from 7 to 3, at 9 a.m., twice a week, on weekendsWe have a meeting every Monday at 10 a.m.
Expectation Phrasesneed to, have to, should, must, be on time, follow the rules, wear a uniform, clock in/outDo I need to clock in before 8?
This flowchart shows a typical workday and the communication moments when you describe duties, ask about expectations, and discuss your schedule. Each box contains an example sentence you can adapt to your own job.

Worked Example: A New Employee's First Day Conversation

Let's walk through a realistic scenario step by step. Imagine you are Maria, and today is your first day as a stock clerk at a grocery store. Your manager, Mr. Chen, asks you about your availability and explains your duties. You need to describe what you can do and ask questions about what is expected of you.

Maria's First Day Conversation
1
Step 1 — Greeting and Introducing Your ScheduleMr. Chen says: 'Welcome, Maria! What hours can you work?' Maria responds using the Subject + Verb + Time Expression pattern.
Maria: 'I work from Monday to Friday. I am available from 7 a.m. to 3 p.m.'
2
Step 2 — Listening to Your Job DutiesMr. Chen explains: 'You stock the shelves in the morning. You check the inventory after lunch. You also help customers.' Maria confirms by repeating the duties in her own words to show understanding.
Maria: 'OK. So I stock shelves in the morning, I check inventory after lunch, and I help customers.'
3
Step 3 — Asking About Expectations (Yes/No Questions)Maria has questions about workplace rules. She uses the Do I need to + base verb pattern to ask politely.
Maria: 'Do I need to wear a uniform?' 'Do I need to clock in?'
4
Step 4 — Asking About Expectations (Wh- Questions)Maria also needs specific information. She uses Wh- + do/does + Subject + base verb questions to get the details she needs.
Maria: 'Where do I put the empty boxes?' 'What time is my lunch break?' 'Who do I ask if I have a question?'
5
Step 5 — Describing Duties to a CoworkerLater, Maria's coworker Luis asks: 'What do you do here?' Maria combines everything she learned to describe her full set of duties and schedule clearly.
Maria: 'I stock shelves and check inventory. I also help customers. I work from 7 to 3, Monday to Friday.'
🗣️ CONVERSATION STRATEGY
Notice that Maria uses a simple but powerful communication strategy: listen, repeat, then ask. When Mr. Chen explains her duties, she repeats them in her own words to confirm understanding. Then she asks her own questions. This is like a feedback loop in engineering — information goes out, comes back, and gets refined until both sides are on the same page.

Formal vs. Informal Workplace Language

Not every workplace conversation uses the same level of formality. The way you describe your duties to a close coworker might differ from how you describe them to a manager or a client. Understanding the difference between informal and formal registers helps you choose the right tone for each situation. Both are correct — the key is matching the register to the audience.

Comparison of informal and formal workplace language for common communication situations
SituationInformal (to a coworker)Formal (to a manager or client)
Describing a dutyI clean the kitchen.I am responsible for cleaning the kitchen area.
Asking about scheduleWhen do I start?Could you tell me what time my shift begins?
Asking about a ruleDo I have to wear this?Is there a dress code I should follow?
Saying you don't understandWait, what do I do again?I'm sorry, could you repeat that, please?
Talking about your jobI do a bunch of stuff — stock, clean, you know.My main duties include stocking shelves and maintaining the store.
KEY TAKEAWAY
Think of register like a volume dial on a speaker. You don't change the song (the content — your duties are the same), but you adjust the volume (the formality) depending on who is listening. With a coworker, the volume is relaxed and casual. With a manager or during an interview, you turn it up to polished and professional. As a high-beginner learner, start with the informal versions — they are simpler and more natural. Then gradually learn the formal versions for professional situations.

Connecting to Intermediate Communication

The skills you are building in this lesson form the foundation for more advanced workplace communication. As you grow in English proficiency, you will move from simple present statements to more complex language that includes descriptions of past accomplishments, future plans, and conditional situations. The table below shows how today's high-beginner patterns connect to the intermediate and advanced skills you will develop next.

Progression from high-beginner to intermediate workplace communication skills
Skill AreaHigh Beginner (This Lesson)Intermediate (Next Level)
Describing dutiesI clean the office. I answer phones.I am responsible for maintaining the office and handling all incoming calls.
Discussing scheduleI work from 8 to 5.My regular hours are 8 to 5, but I occasionally work overtime on weekends.
Asking questionsDo I need to wear a uniform?Could you clarify the dress code policy for our department?
Talking about experienceI work at a restaurant. (present)I have worked in food service for three years. (present perfect)
Discussing problemsI don't understand.I'm having trouble understanding the new scheduling system. Could you walk me through it?

As you can see, the simple sentence patterns you learn today are the seeds of more sophisticated communication. The intermediate versions add complexity (longer sentences, more verb tenses, hedging language) but the core structure — subject + verb + detail — remains the backbone. Master the basics now, and the transition to more advanced English will feel natural and achievable.

Practice Problems

PROBLEM 1CONCEPTUAL
What verb tense do you use to describe job duties that you do regularly (every day, every week)? Why is this tense the right choice for talking about routines?
PROBLEM 2BASIC
Rearrange these words to make a correct sentence about a job duty: the / stocks / morning / shelves / He / in / the. Then write a second sentence describing a different duty using the same subject.
PROBLEM 3INTERMEDIATE
You are a new cashier at a store. Your manager just told you that you start at 9 a.m. and your break is at noon. You are not sure about the dress code. Write three sentences: (1) describe one of your duties, (2) state your schedule, and (3) ask a question about the dress code using a polite question form.
PROBLEM 4APPLIED
Read this scenario: You work at a hotel as a housekeeper. A new employee named Ahmed starts today. He asks you: 'What do you do here?' and 'What should I know about the rules?' Write a short response (4–6 sentences) that describes at least two of your duties, mentions your schedule, and explains one workplace expectation.
PROBLEM 5CRITICAL THINKING
Imagine two situations: (A) You are telling a friend about your new job over coffee. (B) You are in a job interview and the interviewer asks, 'Can you describe your current responsibilities?' How would your language differ in each situation? Write a 2–3 sentence response for each situation describing the same duties (you work at a restaurant: you take orders, serve food, and clean tables). Then explain why the language is different.

Lesson Summary: Describing Job Duties

In this lesson, you learned how to describe your job duties using the simple present tense and a consistent sentence pattern: Subject + Verb + Object + Time Expression. You practiced essential action verbs (clean, stock, serve, check, file, assist) and time expressions (every day, from 8 to 5, on Mondays, in the morning) that are used in virtually every workplace conversation. You also learned to add -s or -es to verbs when the subject is he, she, or it — a small rule with a big impact on accuracy.

For asking about workplace expectations, you practiced two question types: yes/no questions ('Do I need to wear a uniform?') and Wh- questions ('What time is my break?'). You explored the difference between informal and formal registers and learned that matching your language to your audience — casual with coworkers, professional with managers — is a key communication skill. These foundational patterns prepare you for intermediate workplace English, where you will describe past experience, discuss problems, and participate in more complex professional conversations.

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