Ethical Principles And Patient Confidentiality Practice Test

A 38-year-old male with alcohol use disorder requests disulfiram and asks that no mail or phone messages be left because he shares a home phone with roommates. Your automated system is set to send refill reminders with medication names. Under HIPAA and reasonable safeguards, what is the most appropriate action for the pharmacist to take?

A 60-year-old female with metastatic breast cancer is picking up morphine ER. A pharmaceutical sales representative is in the store and asks you which patients are receiving their company’s opioid so they can offer coupons and adherence programs. This is a confidentiality and professional conduct issue under HIPAA marketing rules. What is the most appropriate action for the pharmacist to take?