All questions
Question 1
WhatsApp da Coinquilina Marta:
'Ciao! Senti, questo weekend vado dai miei genitori. Se vuoi invitare qualcuno a cena va benissimo, ma ti chiedo solo di non usare le mie pentole buone (quelle nel mobile in alto) e di lasciare la cucina pulita come al solito. Ah, e se finisce il detersivo per i piatti è nel ripostiglio sotto le scale. Buon weekend! 😊'
What is Marta's main concern about her roommate using the kitchen while she's away?
- That her expensive cookware might get damaged during dinner parties (correct answer)
- That the kitchen won't be properly cleaned after entertaining guests
- That her personal food items might be used without permission
- That too many people will be invited over for dinner gatherings
Explanation: Marta specifically asks not to use 'le mie pentole buone' (my good pots) which are stored in the upper cabinet, indicating concern about her quality cookware being damaged. She's fine with entertaining and gives cleaning supplies info, showing she trusts general kitchen use.
Question 2
Messaggio privato Instagram da Giulia:
'Hey! Ho visto che ieri sera eri al concerto di Ultimo! Com'era? Io volevo andarci ma non sono riuscita a prendere i biglietti in tempo. Se hai fatto foto o video, me li mandi? Vorrei vedere almeno qualcosa! Spero che ti sia divertita un sacco! ✨'
What is Giulia hoping to receive from her friend?
- Detailed information about purchasing concert tickets for future reference
- Contact information for the venue to inquire about upcoming shows
- Recommendations for other similar musical events happening soon
- Visual content from the concert since she couldn't attend herself (correct answer)
Explanation: When reading Italian text messages or social media posts, focus on identifying the specific request being made by looking for key phrases that indicate what the person wants or needs.
In Giulia's message, the crucial phrase is "Se hai fatto foto o video, me li mandi?" (If you took photos or videos, can you send them to me?). She explicitly asks her friend to send any visual content from the concert. This request is motivated by her explanation that she "voleva andarci ma non sono riuscita a prendere i biglietti in tempo" (wanted to go but couldn't get tickets in time) and wants to "vedere almeno qualcosa" (see at least something). These phrases clearly establish that she's seeking visual content as a substitute for not being able to attend.
Answer D correctly identifies this direct request for photos and videos. Answer A is incorrect because Giulia doesn't ask for ticket purchasing advice - she simply states she couldn't get them in time. Answer B is wrong because there's no mention of wanting venue contact information or future shows. Answer C misses the mark because Giulia isn't asking for recommendations about other events - she's specifically interested in seeing content from this particular Ultimo concert she missed.
For conversational Italian comprehension, always look for direct requests indicated by phrases like "me li mandi?" (can you send them to me?) or "puoi..." (can you...). These signal exactly what the speaker wants, making the correct answer more obvious than focusing on background information.
Question 3
WhatsApp da Personal Trainer:
'Ciao Maria! Ho visto che hai saltato gli ultimi due allenamenti. Tutto ok? Ricorda che il pacchetto da 10 sessioni scade il 15 marzo, quindi ti rimangono ancora 4 sessioni da utilizzare. Se hai problemi di orari possiamo sempre trovare nuove fasce, anche nel weekend. Fammi sapere come preferisci organizzarti!'
What is the trainer's primary concern in this message?
- Maria's physical health condition and potential injury recovery needs
- Promoting weekend training slots to increase overall business revenue
- Collecting overdue payments for the previous training sessions completed
- Ensuring Maria uses her remaining sessions before the package expires (correct answer)
Explanation: When reading Italian texts like WhatsApp messages, you need to identify the main purpose behind the communication by looking for key phrases and the overall tone of the message.
The trainer's primary concern becomes clear through several important clues: "il pacchetto da 10 sessioni scade il 15 marzo" (the 10-session package expires March 15th) and "ti rimangono ancora 4 sessioni da utilizzare" (you still have 4 sessions left to use). The trainer is directly addressing the fact that Maria has paid sessions that will expire soon, making this the central issue. The offer to find "nuove fasce, anche nel weekend" (new time slots, even on weekends) supports this by showing flexibility to help Maria use her remaining sessions.
Answer D is correct because the trainer explicitly mentions the expiration date and remaining sessions, making this the primary focus of the message.
Answer A is wrong because while the trainer asks "Tutto ok?" (Everything okay?), there's no mention of injuries or specific health concerns - this is just a polite check-in.
Answer B misinterprets the weekend offer as a sales tactic, when it's actually presented as a solution to help Maria use her existing package.
Answer C is incorrect because the trainer isn't asking for payment - Maria has already paid for a 10-session package, as indicated by "ti rimangono ancora 4 sessioni."
Study tip: In Italian reading comprehension, look for specific details like dates, numbers, and direct statements to identify the main point, rather than getting distracted by polite expressions or secondary offers.
Question 4
Email da: noreply@universitàroma.it
Oggetto: Importante - Scadenza tasse universitarie
Caro Studente,
La informiamo che le tasse per il secondo semestre scadono il 31 gennaio. Dopo questa data verrà applicata una mora di €50. Per importi superiori a €500 è possibile richiedere la rateizzazione in tre rate mensili, ma la richiesta deve essere presentata entro il 20 gennaio.
Per pagare: vai su portale.universitàroma.it
Ufficio Tasse
What option is available for students with higher tuition amounts, and what is its deadline?
- Payment extension until March 31st for amounts over €500, request by January 20th
- Scholarship application priority for amounts over €500, submit by January 20th
- Reduced late fee of €25 for amounts over €500, apply by January 31st
- Three-month payment plan for amounts over €500, request by January 20th (correct answer)
Explanation: When reading Italian administrative texts like university emails, you need to carefully identify key details about policies, amounts, and deadlines. This question tests your ability to extract specific information about payment options.
The email states: "Per importi superiori a €500 è possibile richiedere la rateizzazione in tre rate mensili, ma la richiesta deve essere presentata entro il 20 gennaio." This translates to "For amounts over €500, it's possible to request installment payments in three monthly installments, but the request must be submitted by January 20th." This directly confirms answer D - a three-month payment plan for amounts over €500 with a January 20th deadline.
Answer A incorrectly mentions a payment extension until March 31st, but the text discusses installment payments, not an extension of the final deadline. Answer B completely misinterprets the passage by suggesting scholarship application priority - "rateizzazione" means installment payments, not scholarships. Answer C refers to a reduced late fee, but the text doesn't mention any fee reduction; it only states that installment payments are available for higher amounts.
The key phrase "rateizzazione in tre rate mensili" specifically means "installment payments in three monthly payments," which is exactly what answer D describes as a "three-month payment plan."
When reading Italian administrative documents, pay close attention to specific terms like "rateizzazione" (installment payments), "scadenza" (deadline), and "mora" (late fee). These texts often contain multiple dates and conditions, so practice identifying which requirements apply to which situations.
Question 5
Messaggio vocale trascritto da Nonna Lucia:
'Ciao tesoro! Senti, domenica per il pranzo in famiglia, puoi portare tu il dolce? Pensavo a una crostata alla frutta, che piace a tutti. Se non hai tempo di farla, va benissimo anche comprarla in pasticceria. L'importante è che ci sia qualcosa di dolce per finire il pasto. Ah, e ricordati di venire un po' prima, verso le 12:30, così mi aiuti ad apparecchiare. Ti voglio bene!'
What flexibility does Nonna Lucia offer regarding the dessert request?
- She suggests either fruit tart or any other dessert the grandchild prefers making
- She provides the option to bring dessert or help with other meal preparations
- She offers to help prepare the dessert together if time permits
- She allows either homemade fruit tart or store-bought dessert as alternatives (correct answer)
Explanation: When analyzing Italian listening comprehension passages, focus carefully on specific details and explicit offers rather than making assumptions about implied meanings.
In Nonna Lucia's message, she makes a clear request for dessert ("puoi portare tu il dolce?") and then provides specific flexibility. She suggests a fruit tart ("Pensavo a una crostata alla frutta") but immediately offers an alternative: "Se non hai tempo di farla, va benissimo anche comprarla in pasticceria" (If you don't have time to make it, it's perfectly fine to buy it at the bakery). This creates two clear options: homemade or store-bought fruit tart.
Answer D correctly captures this specific flexibility between making and buying the same type of dessert. The key phrase "va benissimo anche" (it's also perfectly fine) signals this accommodation.
Answer A is incorrect because Nonna Lucia doesn't suggest "any other dessert" - she specifically mentions fruit tart throughout. Answer B misrepresents the message because the dessert and help with table setting are separate requests, not alternative options. The phrase "Ah, e ricordati" (Oh, and remember) indicates an additional request, not a choice. Answer C is wrong because Nonna Lucia never offers to help prepare the dessert together - she only asks for help setting the table before the meal.
For Italian listening comprehension, always distinguish between specific alternatives that are explicitly stated versus general assumptions. Look for key transitional phrases like "se non" (if not) and "va benissimo anche" (it's also fine) that signal genuine flexibility in requests.
Question 6
WhatsApp gruppo 'Cena di classe'
Lucia: Ragazzi, per la cena di domani sera, il ristorante ha bisogno di sapere il numero esatto. Chi viene?
Paolo: Io ci sono! Porto anche la mia ragazza.
Anna: Confermo per me e Roberto.
Giulia: Io non riesco, ho l'esame lunedì e devo studiare.
Luca: Dipende dal lavoro, vi faccio sapere entro stasera.
Lucia: Ok, per ora siamo 4 confermati. Luca, aspetto la tua risposta!
What information does Lucia still need to provide the restaurant?
- The final headcount after Luca confirms his attendance tonight (correct answer)
- The preferred time for the dinner reservation tomorrow evening
- The dietary restrictions and menu preferences of the group
- The contact information for the restaurant's booking system
Explanation: Lucia needs the 'numero esatto' (exact number) for the restaurant. She has 4 confirmed attendees but is waiting for Luca's response by tonight to give the final count. The restaurant specifically needs to know how many people will attend.
Question 7
Messaggio vocale trascritto da Francesca:
'Ciao Andrea! Senti, per il progetto di gruppo che dobbiamo consegnare venerdì, ho finito la mia parte sulla ricerca storica. Tu come stai messo con l'analisi dei dati? Perché Martina mi ha scritto che ha ancora problemi con le conclusioni e forse dovremmo vederci giovedì sera per ripassare tutto insieme. Fammi sapere se per te va bene!'
What is Francesca proposing to address the group's current situation?
- To meet Thursday evening for a comprehensive review of all project components (correct answer)
- To extend the Friday deadline by requesting additional time from instructors
- To redistribute the workload because Martina is struggling with her section
- To focus exclusively on completing the historical research portion first
Explanation: Francesca suggests 'dovremmo vederci giovedì sera per ripassare tutto insieme' (we should meet Thursday evening to review everything together) as a solution to help Martina with her conclusions and ensure the project is ready for Friday's deadline.
Question 8
Chat Instagram
Alessandro: Ehi! Hai visto che sabato c'è il concerto dei Maneskin al forum?
Chiara: Sì! Vorrei tanto andarci ma i biglietti costano un occhio della testa...
Alessandro: Ho controllato, ci sono ancora posti in piedi a €60. Non è male!
Chiara: Mmm... devo pensarci. Ho già speso troppo questo mese.
Alessandro: Capisco. Se cambi idea fammi sapere, magari li prendiamo insieme!
Chiara: Ok, ti faccio sapere entro mercoledì!
What is preventing Chiara from immediately agreeing to attend the concert?
- She dislikes standing during concerts and prefers seated venue arrangements
- She has financial concerns due to recent spending this month (correct answer)
- She cannot attend Saturday events due to work schedule conflicts
- She is not particularly interested in Maneskin's musical performances
Explanation: Chiara expresses financial concern saying 'i biglietti costano un occhio della testa' (tickets cost an arm and a leg) and 'Ho già speso troppo questo mese' (I've already spent too much this month). Her hesitation is clearly financial, not about preferences or scheduling.
Question 9
Email da: booking@hotelmare.it
Gentile Sig. Rossi,
Abbiamo ricevuto la sua richiesta di modifica per la prenotazione #1247. Confermiamo la disponibilità per:
- Check-in: 20 luglio (anziché 18 luglio)
- Check-out: 25 luglio (invariato)
- Camera: doppia vista mare (invariato)
La differenza di prezzo per le 5 notti è di €350. Per confermare la modifica, deve effettuare il pagamento dell'integrazione entro il 15 giugno.
Cordiali saluti,
Hotel Mare
What change has been made to Mr. Rossi's original hotel reservation?
- The checkout date was moved from July 18th to July 20th with same duration
- The check-in date was delayed by two days, reducing the stay length (correct answer)
- The room type was upgraded to sea view requiring additional payment
- The total cost increased due to peak season pricing adjustments
Explanation: The check-in was moved from July 18th to July 20th (2-day delay) while check-out remains July 25th, reducing the stay from 7 nights to 5 nights. The email confirms this change and mentions the price for '5 notti' (5 nights).
Question 10
Chat aziendale - Team Support
Laura (Manager): Il cliente TechnoSoft ha segnalato problemi con la piattaforma dalle 9:30. Marco, puoi controllare i server?
Marco: Sto verificando... sembra un problema di database. Ci vorrà circa un'ora per risolvere.
Laura: Ok. Silvia, puoi chiamare il cliente e spiegare la situazione? Di' che stimiamo il ripristino entro le 12:30.
Silvia: Certo! Li aggiorno subito e li richiamo quando è tutto risolto.
Laura: Perfetto. Marco, tienimi informata sui progressi.
What role is Silvia assigned in resolving this customer issue?
- Providing technical assistance to help Marco diagnose the database problems
- Managing customer communication during the outage and resolution process (correct answer)
- Documenting the incident details for future prevention and analysis purposes
- Coordinating with external vendors to expedite the server repair timeline
Explanation: Laura asks Silvia to 'chiamare il cliente e spiegare la situazione' (call the customer and explain the situation) and provide the estimated resolution time. Silvia agrees to update them immediately and call back when resolved, clearly handling customer communication.
Question 11
SMS da Professore Martinelli:
'Buongiorno studenti! Vi ricordo che l'esame di venerdì è stato spostato a lunedì 23 alle ore 14:00 in aula magna. Il programma rimane invariato: capitoli 1-8 del manuale più gli appunti delle lezioni. Chi non può presentarsi a questa data mi contatti entro mercoledì per la sessione di recupero.'
What should students do if they cannot attend the rescheduled exam?
- Submit a formal written request to the academic office by Wednesday
- Contact Professor Martinelli by Wednesday to arrange makeup session (correct answer)
- Wait for the next regular exam session without additional requirements
- Complete additional study materials to qualify for alternative testing
Explanation: The professor clearly states: 'Chi non può presentarsi a questa data mi contatti entro mercoledì per la sessione di recupero' (Whoever cannot attend this date should contact me by Wednesday for the makeup session). Direct contact with the professor is required.
Question 12
SMS da Servizio Clienti Banca:
'Gentile Cliente, la informiamo che la sua carta di credito terminante in 4829 verrà bloccata il 30/06 per scadenza. La nuova carta è già stata spedita al suo indirizzo di residenza e dovrebbe arrivare entro 3-5 giorni lavorativi. Attivarla seguendo le istruzioni incluse. Per info: 800-123-456'
What action does the bank expect the customer to take?
- Contact customer service to prevent the automatic blocking of their current card
- Update their residential address to ensure proper delivery of replacement card
- Activate the new card when it arrives following the provided instructions (correct answer)
- Visit a bank branch to collect the new card and complete identity verification
Explanation: The bank states 'Attivarla seguendo le istruzioni incluse' (Activate it following the included instructions), indicating the expected action is to activate the new card when it arrives. The card is already shipped and blocking is automatic.
Question 13
Marco: Ciao Sara! Hai voglia di andare al cinema stasera? Danno quel nuovo film d'azione che volevamo vedere.
Sara: Mi piacerebbe tanto, ma ho già promesso a mia sorella di aiutarla con il trasloco. Che ne dici di domani sera invece?
Marco: Perfetto! A che ora ci vediamo?
Sara: Verso le 20? Così abbiamo tempo per cenare prima.
Marco: Ottima idea. Prenoto i biglietti online.
Based on this chat conversation, what can we conclude about Sara's evening plans?
- She will go to the movies tonight after helping with the move
- She cannot go to the movies tonight due to a prior family commitment (correct answer)
- She prefers action movies over dinner plans with friends
- She wants to postpone the movie indefinitely because she's too busy
Explanation: Sara explicitly states 'ho già promesso a mia sorella di aiutarla con il trasloco' (I already promised my sister to help her with the move), indicating she cannot go tonight due to this prior commitment. She then suggests tomorrow instead, showing she wants to go but cannot tonight.
Question 14
Messaggio Facebook da Gruppo 'Calcetto del Martedì'
Roberto (Admin): Ciao ragazzi! Per domani sera abbiamo un problema: Luca e Stefano non possono venire e siamo solo in 8. Qualcuno conosce altri giocatori disponibili?
Marco: Il mio collega Giorgio gioca spesso, posso sentirlo.
Davide: Anche mio fratello è libero domani, ma non ha mai giocato con noi.
Roberto: Perfetto! Marco, senti Giorgio. Davide, va bene anche tuo fratello, tanto serve solo fare numero.
What problem is the group trying to solve for tomorrow's game?
- Finding a suitable location since their regular field is unavailable
- Recruiting additional players because they don't have enough people (correct answer)
- Rescheduling the game due to multiple participant conflicts
- Replacing experienced players who canceled with equally skilled alternatives
Explanation: Roberto states they have a problem because 'siamo solo in 8' (we're only 8 people) after Luca and Stefano can't come, and asks if anyone knows other available players. They need more people, not skill level or rescheduling.
Question 15
WhatsApp da Dottoressa Bianchi:
'Buongiorno Signora Martini. Ho ricevuto i risultati delle sue analisi. Tutto nella norma, complimenti! Può sospendere gli integratori di ferro come concordato. Per il controllo successivo, ci sentiamo tra 6 mesi, a meno che non abbia sintomi particolari. In quel caso mi contatti subito. Buona giornata!'
Based on this medical message, what is the doctor's main instruction to Mrs. Martini?
- Continue taking iron supplements but reduce the dosage for six months
- Schedule an immediate follow-up appointment to discuss the test results
- Stop taking iron supplements and return for routine checkup in six months (correct answer)
- Monitor specific symptoms carefully and increase supplement intake if needed
Explanation: The doctor states 'Può sospendere gli integratori di ferro' (You can stop the iron supplements) and 'ci sentiamo tra 6 mesi' (we'll talk in 6 months), indicating both stopping supplements and routine follow-up timing.
Question 16
Email da: segreteria@studiodentistico.it
Oggetto: Conferma appuntamento
Gentile Paziente,
Confermiamo il suo appuntamento di controllo per giovedì 12 maggio alle ore 15:30 con la Dott.ssa Ferri. La preghiamo di presentarsi 10 minuti prima per le pratiche di accoglienza. Se ha avuto episodi di dolore o sensibilità dentale dall'ultimo controllo, la preghiamo di comunicarcelo in anticipo.
Porti con sé la sua tessera sanitaria.
Grazie,
Studio Dentistico Sorriso
What information does the dental office want the patient to provide before the appointment?
- Complete medical history updates and current medication information
- Insurance verification details and preferred payment method options
- Any dental pain or sensitivity experienced since the last visit (correct answer)
- Family dental history and previous treatment records from other dentists
Explanation: The email specifically requests: 'Se ha avuto episodi di dolore o sensibilità dentale dall'ultimo controllo, la preghiamo di comunicarcelo in anticipo' (If you've had episodes of pain or dental sensitivity since the last checkup, please let us know in advance).
Question 17
Chat Telegram - Gruppo 'Viaggio Spagna'
Alessandra: Ragazze, ho trovato un volo Roma-Barcelona a €89 per il 15 luglio, ma devo prenotare entro stasera per avere quel prezzo.
Beatrice: Io sono dentro! Il mio stipendio arriva domani ma posso anticipare.
Claudia: Anche io! Ma dobbiamo essere sicure per l'alloggio...
Alessandra: Ho già controllato, ci sono ancora ostelli disponibili nel centro a €25 a notte.
Claudia: Ok allora procedi! Ti mando la mia parte appena prenoti.
Why does Alessandra need to make a decision quickly about the flight booking?
- The flight departure date is approaching and seats are filling up rapidly
- Her preferred payment method expires tonight and cannot be renewed immediately
- The promotional price of €89 is only valid until tonight's deadline (correct answer)
- The airline requires group bookings to be completed within same business day
Explanation: Alessandra states she found a flight at €89 'ma devo prenotare entro stasera per avere quel prezzo' (but I have to book by tonight to get that price), indicating the promotional pricing expires tonight, not seat availability or payment issues.
Question 18
Chat di lavoro - Team Marketing
Carla (Manager): Ragazzi, il cliente ha approvato la campagna ma vuole alcune modifiche ai colori del logo. Riusciamo a consegnare tutto entro giovedì?
Tommaso: Io posso sistemare i banner oggi pomeriggio.
Elisa: Per me ok, ma devo aspettare che Tommaso finisca per fare le grafiche social.
Carla: Perfetto. Elisa, appena Tommaso ti manda i file, puoi iniziare?
Elisa: Certo! Dovrei finire tutto entro domani sera.
Carla: Ottimo, così giovedì mattina rivediamo tutto prima di inviare.
What is the sequence of work that needs to happen to meet the Thursday deadline?
- Carla reviews, then Tommaso edits banners, then Elisa creates social graphics
- Tommaso finishes banners, then Elisa creates social graphics, then team reviews (correct answer)
- All team members work simultaneously, then meet Thursday for final review
- Elisa starts immediately while Tommaso works on client feedback integration
Explanation: The conversation establishes a clear dependency: Tommaso will finish banners this afternoon, Elisa must wait for his files to start social graphics, she'll finish by tomorrow evening, then Thursday morning they'll review everything before sending.
Question 19
Email da: amministrazione@palestra-fitness.it
Oggetto: Scadenza abbonamento
Gentile Cliente,
La informiamo che il suo abbonamento scadrà il 15 marzo. Per rinnovarlo senza interruzioni del servizio, dovrà effettuare il pagamento entro il 10 marzo. Può scegliere tra:
- Abbonamento mensile: €45
- Abbonamento trimestrale: €120 (risparmio del 10%)
- Abbonamento annuale: €400 (risparmio del 25%)
Per rinnovare, si rechi in reception o utilizzi il nostro sito web.
Cordiali saluti,
Lo Staff
What is the primary request being made to the recipient of this message?
- To choose between different payment methods available for membership renewal
- To renew their gym membership by March 10th to avoid service interruption (correct answer)
- To visit the gym reception to discuss new fitness programs and services
- To update their personal information and contact details in the system
Explanation: The email's main purpose is to inform that the membership expires on March 15th and request renewal by March 10th to avoid service interruption ('senza interruzioni del servizio'). While payment options are listed, the primary request is the timely renewal.
Question 20
SMS da Mamma:
'Ciao tesoro! Ricordati che domani viene a pranzo la zia Elena con i cugini. Potresti passare dal supermercato e prendere del gelato per dessert? Quello alla fragola che piace tanto ai bambini. Grazie mille! Ti amo ❤️'
What specific action is the mother asking her child to take?
- Prepare a complete lunch menu for tomorrow's family gathering with relatives
- Purchase strawberry ice cream from the store for tomorrow's dessert (correct answer)
- Invite the cousins to stay longer after lunch for additional activities
- Call Aunt Elena to confirm the time for tomorrow's lunch appointment
Explanation: The mother specifically asks 'Potresti passare dal supermercato e prendere del gelato... Quello alla fragola che piace tanto ai bambini' (Could you go by the supermarket and get some ice cream... The strawberry one the kids like). This is the only direct request for action.