All questions
Question 1
Employee handbook: Mileage forms are due to Payroll by noon each Friday.
Email from Payroll: Because the accounting system will close early this week, mileage forms must arrive by noon Thursday. The regular Friday deadline will return next week.
Which combined annotation would best prevent an employee from confusing the temporary instruction with the usual rule?
- Regular deadline: Thursday noon; this week only: Friday noon because the system closes early.
- Regular deadline: Friday evening; this week only: Thursday evening; confirm both with Payroll.
- Regular deadline: Friday noon; this week only: Thursday noon; Friday schedule returns next week. (correct answer)
- Regular deadline: Thursday noon; new permanent rule: Friday noon beginning with next week's forms.
Explanation: When two sources give conflicting instructions — one permanent, one temporary — your job as a reader is to keep them clearly separated in your notes or annotations. The safest annotation labels both the regular rule and the exception, states the timeframe for each, and stays accurate to what each source actually says.
Choice C does exactly this: "Regular deadline: Friday noon; this week only: Thursday noon; Friday schedule returns next week." It correctly identifies Friday noon as the standing rule from the handbook, Thursday noon as the one-time exception from the email, and even confirms when normal operations resume. Nothing is invented, nothing is misread, and a future reader won't confuse the two.
Choice A gets the deadlines completely backwards, labeling Thursday as the "regular" deadline and Friday as the special case — the opposite of what the sources say. Choice B compounds the error further by changing both deadlines to evening rather than noon, introducing inaccurate information that appears in neither source. Choice D misrepresents the email entirely, calling the Friday deadline a "new permanent rule" when the email explicitly says the Friday schedule returns next week — meaning Thursday is the temporary change, not the new standard.
A useful strategy: whenever you're reconciling two texts that seem to contradict each other, pause and ask, which rule is permanent and which is temporary? Then check that your annotation matches both sources precisely — no added details, no swapped labels. On questions like this, the trap is usually a choice that reverses the two rules or subtly changes a key detail like a time or duration. C avoids all those pitfalls.
Question 2
Complete Sections 1 through 3 of the assistance application. Complete Section 4 only if another member of your household receives income. Complete Section 5 only if you are requesting help with child-care costs. Every applicant must sign page 4 and attach proof for each income source reported.
Mina lives alone, earns wages, and is requesting help with child-care costs. Which personal checklist should she write beside the directions?
- Complete 1–3 and 4; skip 5; sign page 4; attach proof of wages and household income.
- Complete 1–4 and 5; sign only Section 5; attach proof of child-care costs instead of wages.
- Complete 1–3 and 5; skip 4; sign page 4; attach proof of her reported wages. (correct answer)
- Complete 1–3 only; skip 4 and 5; sign page 4; do not attach proof because she lives alone.
Explanation: When a passage gives you a set of conditional instructions ("complete this only if…"), your job is to apply each rule to the specific person described — like a checklist for one individual case.
Mina's situation has three key facts: she lives alone, she earns wages, and she's requesting child-care help. Walk through each rule. Sections 1–3 are required for everyone, so she completes those. Section 4 applies only if another household member receives income — since Mina lives alone, no one else earns income in her household, so she skips Section 4. Section 5 applies only to applicants requesting child-care help — that's exactly Mina's situation, so she completes it. Every applicant must sign page 4, and she must attach proof for each income source she reported, which is her wages. That logic leads directly to choice C: complete 1–3 and 5, skip 4, sign page 4, and attach proof of wages.
Choice A is tempting but wrong — it includes Section 4, which only applies when another household member has income. Mina lives alone, so that condition isn't met. Choice B makes two errors: it incorrectly includes Section 4 and says to sign only Section 5, when the passage clearly states every applicant signs page 4. Choice D ignores Section 5 entirely and incorrectly claims no proof is needed — the passage says attach proof for each income source reported, and Mina earns wages.
A good strategy: underline every "only if" condition in instructions like these, then check each one against the person's specific details before building your checklist.
Question 3
Before opening the meeting room, unlock the south entrance. Next, turn on the lights and check that both exits are clear. If an exit is blocked, do not arrange the chairs; contact Facilities. Once both exits are clear, arrange the chairs and place the sign-in sheet by the door.
Which numbered annotation best shows the correct sequence, including what to do if there is a problem?
- Turn on lights 2. Arrange chairs 3. Check exits 4. Call Facilities after opening
- Unlock entrance 2. Check exits 3. If blocked, call Facilities 4. If clear, set up room
(correct answer)
- Check exits 2. Unlock entrance 3. Set out sign-in sheet 4. Report blocked chairs
- Unlock entrance 2. Arrange chairs 3. Turn on lights 4. Clear blocked exits without assistance
Explanation: When a passage gives you a set of instructions, your job is to identify not just the order of steps, but also any conditional branches — what happens if something goes wrong. Questions like this test whether you can read procedural text carefully and match a sequence that reflects both the normal flow and the exception.
The passage lays out a clear order: unlock the south entrance first, then turn on the lights and check both exits. Here's the critical branch — if an exit is blocked, you stop and call Facilities rather than setting up the room. Only when exits are confirmed clear do you arrange chairs and place the sign-in sheet. Answer B captures this perfectly: unlock the entrance, check exits, call Facilities if there's a problem, and set up the room only if everything is clear. It honors both the sequence and the conditional rule.
A is wrong because it places "check exits" third, after the chairs are already being arranged — the opposite of what the passage requires. It also incorrectly says to call Facilities after opening rather than instead of proceeding with setup.
C scrambles the order entirely by listing "check exits" before unlocking the entrance, and it misrepresents the problem step by saying "report blocked chairs," which isn't mentioned anywhere in the passage.
D is the most dangerous distractor because it sounds procedural, but it tells you to "clear blocked exits without assistance" — directly contradicting the instruction to contact Facilities instead of handling it yourself.
When reading procedural passages, always flag words like if, once, and do not — they signal conditional steps that must appear in any correct sequence summary.
Question 4
Employees may usually exchange a shift by obtaining a coworker's agreement and notifying the supervisor. However, during the final week of each month, the supervisor must approve the exchange before either employee changes the posted schedule.
Which note best highlights the contrast that affects what an employee must do?
- Usual rule: supervisor chooses a replacement; month-end rule: coworkers revise the schedule themselves.
- Usual rule: shifts cannot be exchanged; month-end rule: exchanges are allowed without coworker agreement.
- Usual rule: approval is always required first; month-end rule: notification is no longer necessary.
- Usual rule: coworker agrees and supervisor is notified; month-end: get approval before changing schedule. (correct answer)
Explanation: When a passage describes two different rules for two different situations, comparison questions ask you to identify what actually changes between those situations — not what you assume or infer, but what the text directly states.
The passage gives you two clear scenarios: the usual rule and the month-end rule. Under the usual rule, an employee needs a coworker's agreement and notifies the supervisor — that's it. Under the month-end rule, the supervisor must approve the exchange before the schedule changes. The key contrast is that notification becomes approval, and timing matters (before, not after). Answer D captures this precisely: coworker agreement plus notification in the usual case, versus required supervisor approval before acting in the month-end case. That matches the passage word for word.
Answer A gets the usual rule completely wrong — the passage never says the supervisor chooses a replacement. That detail is invented. Answer B contradicts the passage directly; the usual rule allows exchanges, and coworker agreement is always required. Answer C flips reality — the usual rule does not require prior approval, and the month-end rule does not eliminate the notification step; it actually raises the bar by requiring approval.
A useful strategy: before looking at the answer choices, pause and summarize the contrast in your own words. Here, you might say, "Normally, tell the supervisor after. At month-end, get permission first." Then find the choice that matches your summary. This protects you from distractors that sound official but quietly swap or invent details.
Question 5
The library moved its job-search class from a weekday morning to Saturday. Enrollment increased from 18 people to 31 people. Staff members also called people who had previously joined the waiting list. In a survey, several participants said the Saturday schedule was easier to attend. The library will continue the Saturday class for three months before making a final decision.
Which note best captures the main point without claiming more than the passage supports?
- Saturday scheduling alone caused enrollment to rise, so the library has made the change permanent.
- Enrollment increased by 13 people, proving that all future library classes should meet on Saturdays.
- Staff calls were the only reason enrollment rose, although participants preferred weekday morning classes.
- Saturday class had higher enrollment; schedule and staff outreach may both have helped; decision is pending. (correct answer)
Explanation: When a passage gives you limited information, a good summary note must reflect exactly what the passage says — no more, no less. Watch for answer choices that either overstate the evidence or ignore parts of it entirely.
The passage tells you three things: enrollment rose from 18 to 31 (a gain of 13 people), staff also reached out to people on the waiting list, and the library hasn't made a final decision yet. This means two factors may have contributed to higher enrollment — the schedule change and the outreach calls — and the outcome is still uncertain. Answer D captures all of this accurately: higher enrollment happened, both the schedule and staff outreach may have played a role, and the library is still evaluating. That careful, balanced phrasing is exactly what the passage supports.
Answer A goes wrong in two ways: it claims the schedule alone caused the increase (ignoring the staff calls) and says the change is permanent (the passage clearly says a decision is still pending). Answer B makes an even bigger leap — jumping from one class's results to a rule about all future library classes. That kind of broad conclusion is never supported by a single example. Answer C swings to the opposite extreme, claiming staff calls were the only reason and that participants preferred weekday mornings — the survey actually said the opposite.
A useful strategy: when a question asks what a passage supports, mentally flag any word that sounds absolute — "alone," "only," "all," "permanent," "proves." Passages rarely justify that kind of certainty. Answer D's use of "may both have helped" and "pending" signals the right level of caution.
Question 6
A $25 setup fee applies to new utility accounts. The fee is waived for customers who enroll in automatic payment when the account is opened. Customers who add automatic payment later must still pay the original setup fee.
Which annotation best explains the meaning of waived as it is used in this notice?
- Waived = delayed until a customer adds automatic payment at a later date
- Waived = not charged when automatic payment begins as the account is opened (correct answer)
- Waived = refunded after every new customer pays the setup fee at registration
- Waived = reduced for customers who open an account without automatic payment
Explanation: When a reading question asks you to define a word "as it is used" in a passage, your job is to use the surrounding context as evidence — not rely on a general definition you might already know. The word waived is a great example of a term that can be misread if you rush past the details.
The passage states the setup fee is waived for customers who enroll in automatic payment when the account is opened. That timing detail is critical. "Waived" here means the fee simply does not apply — it is never charged in the first place. Answer B captures this precisely: the fee is not charged when automatic payment begins as the account is opened.
Answer A is tempting because it mentions automatic payment, but it says the fee is delayed — implying you'll eventually pay it. The passage says the opposite: enroll at opening and you owe nothing. Answer C introduces the idea of a refund, which requires the customer to pay first and get money back later. That contradicts the notice, which says the fee is waived, not reimbursed. Answer D says the fee is reduced, but the passage never mentions a partial charge — it's an all-or-nothing situation based on when you enroll.
A useful strategy for vocabulary-in-context questions: locate the exact sentence where the word appears, then ask yourself, "What is actually happening here?" Translate the action into plain language before matching it to an answer choice. Watch out for distractors that use related words (like delayed or refunded) that sound plausible but describe a different action entirely.
Question 7
For non-emergency repairs, tenants should submit the online maintenance form. Tenants without internet access may call the office between 9 a.m. and 4 p.m. Emergencies, such as a fire or a complete loss of heat in winter, should be reported to the emergency line at any hour. Online requests received after 3 p.m. may be scheduled on the next business day.
Rosa has a sink that is leaking steadily onto the floor. Which question would be most useful for her to write beside the notice before deciding how to report it?
- What hours may a tenant without internet access call the regular office?
- Does a steady leak causing floor damage count as an emergency under this policy? (correct answer)
- Are online requests received after 3 p.m. always handled the same business day?
- Which two examples of emergency repairs are named in the written notice?
Explanation: When reading a practical notice like this one, your job isn't just to understand what it says — it's to figure out what information you'd still need to act on it wisely. That's the skill being tested here: identifying the most useful clarifying question given a specific situation.
Rosa's situation — a sink leaking steadily onto the floor — sits in a gray zone. The notice defines emergencies as events like fire or complete heat loss, but a damaging leak doesn't fit neatly into either category. Before Rosa decides whether to use the emergency line or the regular process, she needs to know whether her situation qualifies as an emergency. That makes B the most useful question: if the leak counts as an emergency, she should call the emergency line immediately; if not, she should use the standard process. This question directly drives her decision.
Choice A asks about office call hours, which is already answered in the notice (9 a.m. to 4 p.m.) — writing this beside the notice adds no new information. Choice C asks about after-3-p.m. online requests, which only matters after Rosa has already decided to use the online form — it skips the more urgent question of which process applies. Choice D simply asks her to locate facts already stated in the notice; re-reading will answer it without any outside clarification needed.
The strategy to remember: when a question asks what you'd want clarified, look for the piece of information that would change your decision. If a question can be answered by re-reading the passage, it's probably not the best one to ask.
Question 8
Supervisors review incident forms before sending them to Human Resources. If important details are missing, they return the forms to employees for correction. This step reduces delays because Human Resources receives more complete records.
Which annotation correctly identifies both what they and This step refer to?
- They → supervisors; This step → reviewing forms and returning incomplete ones before submission (correct answer)
- They → Human Resources staff; This step → employees creating incident records after a delay
- They → employees; This step → sending every form directly to Human Resources without review
- They → supervisors; This step → Human Resources filing completed forms in its records
Explanation: When a question asks you to identify what pronouns or phrases refer to, you're being tested on referencing and annotation — the ability to trace words back to their antecedents in a passage. The key is to reread the surrounding sentences carefully and ask: who performed this action, and what action is being described?
In the passage, "they return the forms to employees" follows directly from "Supervisors review incident forms." The subject hasn't changed, so they refers to supervisors — the people doing the reviewing and returning. Then, "This step reduces delays" summarizes the process just described: supervisors reviewing forms and returning incomplete ones before submission reaches Human Resources. That two-part process is what "This step" points to. This makes A the correct answer — it accurately captures both references.
B misidentifies they as Human Resources staff, but HR never returns forms in the passage — they only receive them. C wrongly assigns they to employees and invents a meaning for "This step" (sending forms directly without review) that directly contradicts the passage. D gets they right (supervisors) but misidentifies "This step" as HR filing completed forms — that's a later outcome, not the step being summarized. The passage says the step reduces delays, pointing back to the review-and-return process, not to HR's filing.
A helpful strategy: when you see "This step," "This process," or similar phrases, look at the sentence immediately before — that's almost always where the reference lives. Trace both the pronoun and the summary phrase before choosing your answer.
Question 9
Food-service permits expiring on or before June 30 should be renewed by May 1. Renewal applications are accepted through May 15, but applications received after May 1 require a late fee. After May 15, the operator must apply for a new permit and schedule another inspection. Operators whose permits expire after June 30 are not affected by this notice.
Luis's permit expires May 31. Which calendar annotation accurately records the deadlines that apply to him?
- May 1: renew without late fee; May 15: final renewal date; after that, new permit and inspection required. (correct answer)
- May 1: final renewal date with no late fee; May 15: late renewals accepted with a fee; June 30: permit expires.
- May 15: renew without late fee; June 30: final renewal date; after that, schedule a new inspection only.
- This notice does not apply to Luis because his permit expires before June 30, not after it.
Explanation: When a passage lays out a sequence of deadlines with conditions attached, your job is to match each deadline to the right rule — and then check whether those rules actually apply to the person in the question.
Luis's permit expires May 31, which falls on or before June 30, so this notice applies to him. The passage gives three clear checkpoints: operators should renew by May 1 to avoid a late fee, renewals are still accepted through May 15 but with a late fee, and after May 15 the operator must start over with a new permit and a new inspection. Answer A captures all three of these accurately — May 1 is the no-late-fee deadline, May 15 is the final cutoff for renewal, and missing that means a new permit and inspection. That's a faithful, complete calendar of Luis's obligations.
Answer B gets the structure partially right but misidentifies June 30 as the permit expiration date for Luis. His permit expires May 31 — June 30 is the boundary that determines who the notice affects, not a personal deadline for Luis. Answer C inverts the fee structure entirely, placing the no-late-fee deadline at May 15 instead of May 1, and incorrectly states that only a new inspection is required after the cutoff, omitting the need for a new permit application. Answer D misreads the passage's condition: the notice excludes operators whose permits expire after June 30, but Luis's expires before June 30, so he is absolutely included.
When reading regulatory or procedural passages, underline each deadline and its attached condition separately. Then ask: does this condition match the person described? Mixing up "before" and "after" is one of the most common traps on this type of question.
Question 10
Inventory must be counted every Friday before closing. When Friday is a company holiday, complete the count on Thursday. Count unopened cartons and record loose items separately. Do not include damaged goods in the total; move them to the marked shelf and complete a damage report.
Which margin note best preserves the key details an employee needs to complete the inventory correctly?
- Count Friday, or Thursday before a holiday; separate cartons and loose items; exclude and report damaged goods. (correct answer)
- Count every Thursday and Friday; combine cartons with loose items; place damaged goods on the marked shelf.
- Count before closing on Friday; include damaged goods separately; report unopened cartons to the supervisor.
- Count after closing unless Friday is a holiday; record cartons only; move loose items to the marked shelf.
Explanation: When a question asks you to choose the best margin note or summary, your job is to check each option against the original text for accuracy and completeness. A good margin note captures every key action without adding, removing, or changing any details.
Reading the passage carefully, you can pull out four rules: count on Friday before closing, switch to Thursday when Friday is a holiday, record unopened cartons and loose items separately, and exclude damaged goods from the total while moving them to the marked shelf and filing a damage report. Answer A matches all four rules precisely — it's accurate, complete, and concise, making it the strongest margin note.
B is wrong in two ways: it says to count "every Thursday and Friday" (the passage only requires Thursday as a backup, not both days every week), and it says to combine cartons with loose items, which directly contradicts the instruction to record them separately.
C contains a fabricated detail — the passage never mentions reporting anything to a supervisor. It also says to "include damaged goods separately," but the passage says to exclude them from the total entirely and complete a damage report.
D gets the timing backwards, stating to count "after closing" when the passage says "before closing." It also says to record cartons only and move loose items to the marked shelf, which reverses the instructions about damaged goods.
A useful strategy: when evaluating summaries or notes, treat each detail like a true/false statement against the source. If even one detail is wrong or missing in a critical way, eliminate that option — accuracy matters as much as completeness.