Adult Literacy High Beginner Quiz: Identifying Required Actions
10 questions · exam conditions
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Identifying Required ActionsQuestion 1 of 10

You hear this job-interview message: "We already have your application. At the interview, bring an original photo ID and a recent bill showing your address. Please do not bring your Social Security card unless we ask for it later."

What should the applicant bring to the interview?

The completed application and a Social Security card.
An original photo ID and a recent address bill.
A copy of the application and a recent address bill.
An original photo ID and a Social Security card.
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Adult Literacy High Beginner Quiz

Adult Literacy High Beginner Quiz: Identifying Required Actions

Practice Identifying Required Actions in Adult Literacy High Beginner with focused quiz questions that help you check what you know, review explanations, and build confidence with test-style prompts.

What this quiz covers

This quiz focuses on Identifying Required Actions, giving you a quick way to practice the rules, question types, and explanations that matter most for Adult Literacy High Beginner.

How to use this quiz

Try each quiz question before looking at the correct answer. Use the explanations to review missed ideas, then come back to similar questions until the pattern feels familiar.

All questions

Question 1

You hear this job-interview message: "We already have your application. At the interview, bring an original photo ID and a recent bill showing your address. Please do not bring your Social Security card unless we ask for it later."

What should the applicant bring to the interview?

  1. The completed application and a Social Security card.
  2. An original photo ID and a recent address bill. (correct answer)
  3. A copy of the application and a recent address bill.
  4. An original photo ID and a Social Security card.
Explanation: When a passage gives you a list of instructions, your job is to track exactly what is asked, what is excluded, and what is already handled. This question tests careful reading of directions — a skill that matters both on this exam and in real workplaces. The message tells you three things: (1) your application is already received, so don't bring it; (2) bring an original photo ID; and (3) bring a recent bill showing your address. The Social Security card is explicitly excluded unless requested later. That means the correct combination is an original photo ID and a recent address bill — which is answer B. Answer A fails on two counts: it mentions bringing the completed application (the message says they already have it) and includes the Social Security card (which you are told not to bring). Answer C gets the address bill right but says to bring a copy of the application — again, the application isn't needed at all, and the message never mentions a copy. Answer D pairs the photo ID correctly but adds the Social Security card, which the message specifically says to leave at home. A useful strategy here: when reading instructions, pay close attention to negative commands — words like "do not," "unless," or "don't bring." These are common traps in reading-comprehension questions because they tell you what to leave out, and wrong answers often include those excluded items. Circle or mentally flag any "do not" language before reviewing the answer choices.

Question 2

You hear this library message: "Your book has been renewed for two more weeks. The DVD cannot be renewed and must be returned by Tuesday. The late charge on your account was already paid yesterday."

What does the library member need to do?

  1. Return the book by Tuesday and keep the DVD longer.
  2. Return both items by Tuesday and pay the late charge.
  3. Renew the DVD for two weeks and return the book.
  4. Return the DVD by Tuesday and keep the book longer. (correct answer)
Explanation: When you read or listen to a message with multiple pieces of information, it helps to track each item separately. Here, the message gives you three facts: (1) the book was renewed for two more weeks, (2) the DVD cannot be renewed and must be returned by Tuesday, and (3) the late charge was already paid yesterday. The key action the library member must take is returning the DVD by Tuesday — that deadline is stated clearly. Because the book was renewed, the member gets to keep it longer without any action needed. That makes D the correct answer: return the DVD by Tuesday and keep the book longer. The wrong answers each mix up or ignore one of these details. A gets the items backwards — it says return the book by Tuesday and keep the DVD longer, which is the opposite of what the message says. B says to return both items and pay the late charge — but the message says only the DVD must be returned, the book was renewed, and the charge was already paid. That's two mistakes in one answer. C is also backwards, saying to renew the DVD and return the book — but the message clearly states the DVD cannot be renewed. A useful strategy for these questions: when a passage lists several items or people, slow down and match each fact to the correct item before choosing your answer. Wrong answers on these questions are often designed to swap details or add information that contradicts the passage. Always go back and check each claim in your chosen answer against what the passage actually said.

Question 3

You hear your manager say: "Tomorrow, go first to the safety meeting in Room 4 at 7:30. Bring your work badge. After the meeting, start work in Warehouse B at 8:00. Do not clock in at the front office."

Where should the worker go first, and what should the worker bring?

  1. Go to Warehouse B at 7:30 and bring the work badge.
  2. Go to Room 4 at 7:30 and bring the work badge. (correct answer)
  3. Go to the front office at 8:00 and bring the work badge.
  4. Go to Room 4 at 8:00 and bring the time sheet.
Explanation: When a supervisor gives you a list of instructions, the key is to read carefully for order and details — questions like this test whether you can find specific facts in spoken or written directions without mixing them up. The manager gives a clear sequence: first, go to the safety meeting in Room 4 at 7:30, and then start work in Warehouse B at 8:00. The manager also says to bring your work badge. That makes B the correct answer — Room 4, 7:30, work badge. Every detail matches the original instructions. Choice A is a mix-up. Warehouse B is the second stop, not the first, and 7:30 is the time for Room 4, not the warehouse. This choice swaps the location while keeping the right time, which is a classic trap. Choice C gets the location completely wrong — the manager specifically said do not clock in at the front office, so going there would actually be the opposite of the instructions. Choice D gets the location right (Room 4) but lists the wrong time (8:00 instead of 7:30) and the wrong item to bring (a time sheet was never mentioned at all). A useful strategy: when answering "what should you do first" questions, underline or circle the word first and look for sequence words like then, after, or next in the passage. These words are your map. Also watch out for answer choices that mix real details from the passage — they're designed to catch you if you're reading too quickly.

Question 4

You hear your supervisor say: "I put two pages on your desk. The first page is your copy. Sign and date the bottom of the second page, and return that page to Maria before lunch."

What should you do with the papers?

  1. Sign the first page and give both pages to Maria.
  2. Date both pages and leave them on your desk.
  3. Keep the first page and return the signed second page. (correct answer)
  4. Keep the second page and return the unsigned first page.
Explanation: When you follow spoken or written instructions at work, your job is to track what happens to each item mentioned — who gets what, and what action is taken. Break the supervisor's message into its parts: two pages were placed on your desk, the first is your copy to keep, and the second must be signed, dated, and returned to Maria before lunch. That reasoning points directly to C — keep the first page (your copy) and return the second page after signing it. Every piece of that instruction is followed correctly. A is wrong because it says to sign the first page, but the supervisor told you to sign the second page. It also says to give both pages to Maria, but you are supposed to keep the first page for yourself. B is wrong for two reasons: it says to date both pages, when only the second page needs to be signed and dated, and it tells you to leave them on your desk instead of returning one to Maria — which directly ignores the supervisor's instruction. D reverses the pages entirely. You would be keeping the second page (the one that needs to go to Maria) and returning the first page unsigned (the one that was meant for you to keep). Every part of this answer is backwards. A good strategy here: when instructions mention multiple items or people, slow down and match each action to the correct item. Make a quick mental list — what happens to page one? what happens to page two? — before choosing your answer.

Question 5

You hear this message from the apartment manager: "A worker will check your heater Thursday morning. By Wednesday night, please move boxes and furniture at least three feet away from it. Call the office only if you cannot clear the area."

The tenant can move the items. What action is required?

  1. Move the items away from the heater by Wednesday night. (correct answer)
  2. Move the items away from the heater on Thursday afternoon.
  3. Call the office Wednesday and ask for a different worker.
  4. Check the heater Thursday before the worker arrives.
Explanation: When a message gives you instructions with a deadline, your job is to find what action is needed and when it must happen — these are the two key details to lock in before looking at the answer choices. The manager's message is clear: move boxes and furniture at least three feet from the heater, and do it by Wednesday night. That makes A the correct action — it captures both the right task (moving items away from the heater) and the right deadline (Wednesday night, before the Thursday morning visit). B is wrong because it gets the timing backwards. Thursday afternoon is after the worker is scheduled to arrive Thursday morning, so waiting until then would be too late. C is a trap — the message says to call the office only if you cannot clear the area. Since the tenant can move the items, calling the office is not required at all, and there is no mention of requesting a different worker. D is also wrong because the tenant's job is to move items away, not to check the heater. Checking the heater is the worker's responsibility. A useful strategy: when a passage gives you a condition ("only if you cannot..."), pay close attention to it. Answer choices often tempt you to take an action that the passage says is only for special situations. Ask yourself, "Does that condition apply here?" In this case it does not — the tenant can clear the area — so calling the office is simply not the right step.

Question 6

You hear this transit-office message: "We received your lost-pass report. To order a replacement, call us by 4:00 today and give report number 618. Do not come to the station. You can pay when the new pass arrives."

What must the rider do today?

  1. Visit the station by 4:00 and show report number 618.
  2. Pay for the new pass online before 4:00 today.
  3. Call by 4:00 and give report number 618. (correct answer)
  4. Wait for the new pass and then call report number 618.
Explanation: When a recorded message gives you instructions, your job is to find the specific action required and match it exactly to what the message says — watch for details like times, numbers, and what not to do. The message says two clear things: call by 4:00 today, and give report number 618. That makes C the correct answer — it captures both required actions precisely as stated. Answer A is a trap because the message specifically says "Do not come to the station." Visiting the station is the opposite of what the rider should do, no matter how logical it might seem to handle things in person. Answer B is wrong because paying happens after the new pass arrives, not before 4:00. The message says "You can pay when the new pass arrives," which means payment comes later — there is no online payment step mentioned at all. Answer D reverses the order of events. The rider must call today to start the process; waiting for the pass first would mean missing the 4:00 deadline entirely. Also, "report number 618" is something you give when you call — it is not something you call after receiving the pass. A good strategy for these questions: underline or mentally note every action word (call, visit, pay, wait) and every deadline or number in the message. Then check each answer choice to see if it matches the message exactly. Wrong answers often use real words from the message but mix up the order, the method, or the timing — just as A, B, and D do here.

Question 7

You hear this clinic message: "Hello, Elena. Your Tuesday appointment has changed from 9:00 to 10:30. Please arrive at 10:15 and bring a photo ID. Call us only if the new time does not work."

Elena can come at the new time. What should she do?

  1. Arrive at 9:00 and bring her photo ID.
  2. Arrive at 10:30 and bring her photo ID.
  3. Call the clinic at 10:15 to confirm the change.
  4. Arrive at 10:15 and bring her photo ID. (correct answer)
Explanation: When you read or listen to a message with multiple instructions, your job is to track all of the details — not just one. Missing even a single instruction means you might choose the wrong action. In this clinic message, Elena receives three specific instructions: her appointment moved from 9:00 to 10:30, she should arrive at 10:15 (15 minutes early), and she should bring a photo ID. She should only call if the new time doesn't work — and since she can make it, no call is needed. That makes D correct: arrive at 10:15 and bring her photo ID. Here's why the other choices miss the mark. A tells Elena to arrive at 9:00, which was the old appointment time — the message explicitly says that time changed. Choosing A means you read only part of the message and stopped too soon. B says arrive at 10:30, which is when the appointment is, but the message specifically asks her to come 15 minutes early, at 10:15 — so B ignores that key detail. C says to call the clinic at 10:15 to confirm, but the message is clear: only call if the new time doesn't work. Since Elena can make it, calling would go against the instructions entirely. A useful strategy for this type of question: when a message gives you multiple instructions, mentally check each one against the answer choices like a checklist. The wrong answers often get one detail right while quietly getting another wrong — and that's the trap.

Question 8

You hear this pharmacy message: "Your medicine is ready, and your balance is zero. Please pick it up before we close Sunday and bring a photo ID. We already have your insurance information."

What should the customer do?

  1. Pick up the medicine by Sunday and bring a photo ID. (correct answer)
  2. Pick up the medicine Monday and bring an insurance card.
  3. Pay the balance Sunday and bring a photo ID.
  4. Call the pharmacy Sunday and give new insurance information.
Explanation: When you hear or read a message from a pharmacy, focus on the key instructions — what you need to do, when to do it, and what to bring. Strip away extra details and find the action items. The message gives three clear facts: the medicine is ready, the balance is zero (meaning no payment is needed), and the customer must pick it up before Sunday's closing and bring a photo ID. The insurance information is already on file. Putting those facts together, the correct action is A — pick up the medicine by Sunday and bring a photo ID. This matches the message exactly. B is wrong for two reasons: the message says to come before Sunday closes, not Monday, and it asks for a photo ID, not an insurance card. C is a trap — the message specifically says the balance is zero, which means there is nothing to pay. Don't let the word "balance" trick you into thinking money is owed. D is also wrong because the message says the pharmacy already has the insurance information, so there is no need to call or provide anything new. A useful strategy here: when reading instructions, watch out for words like "already" or "zero" — they tell you something has been handled and you can cross it off your list. Wrong answers on these questions often twist one small detail, like changing "Sunday" to "Monday" or adding a task the message said was already done. Train yourself to match each answer choice word-for-word against what the passage actually says.

Question 9

You hear this community-center message: "We are holding a food box for you until Friday. If you still want it, call us by noon tomorrow to confirm. Bring your pickup card when you come Friday. Calling after noon will not hold the box."

The person still wants the food box. What must the person do first?

  1. Bring the pickup card to the center before noon tomorrow.
  2. Go to the center Friday and call after picking up the box.
  3. Call by noon tomorrow, then bring the card on Friday. (correct answer)
  4. Wait until Friday, then call before going to the center.
Explanation: When a message gives you a list of steps or conditions, your job is to put them in the right order. Ask yourself: what has to happen first before anything else can follow? The message tells you two separate things to do: call by noon tomorrow to confirm, and bring your pickup card on Friday. Notice the word "first" in the question — it is asking about sequence, not just which actions are needed. The message is clear that calling after noon will not hold the box, so the phone call has a strict deadline. That makes calling by noon the action that must happen first. After that, you bring your card on Friday to actually pick up the box. That step-by-step order is exactly what C describes: call by noon tomorrow, then bring the card on Friday. A is wrong because it says to bring the pickup card before noon tomorrow. The card is only needed on Friday for pickup — bringing it early serves no purpose and is not what the message instructs. B is wrong in two ways: it says to go to the center on Friday and call after picking up the box, which completely ignores the deadline and reverses the required order. D is wrong because waiting until Friday to call is too late. The message specifically warns that calling after noon the next day will not hold the box — so waiting until Friday means you lose it. When a passage gives you a deadline or a condition ("call by noon"), treat it as the most urgent step. Always look for time-sensitive instructions first.

Question 10

You hear this utility-company message: "Your current bill shows $73. A $25 credit has been added, so the amount you need to pay is $48. Please pay the $48 by Friday to avoid a late fee."

What action is required?

  1. Pay $73 by Friday before a late fee is added.
  2. Pay $48 by Friday before a late fee is added. (correct answer)
  3. Pay $25 by Friday before a late fee is added.
  4. Call by Friday and ask the company about the credit.
Explanation: When a message gives you several numbers, your job is to figure out which one actually applies to you right now — and what the message is telling you to do about it. Here's how the math works in this passage: your original bill was $73, but a $25 credit was applied. A credit means money subtracted from what you owe. So: $73−25=4873 - 25 = 48 $. The $48 is your updated, final balance — and the message clearly states that this is the amount you need to pay by Friday to avoid a late fee. That makes B the correct action. Choice A is a trap for anyone who grabs the first dollar amount they hear — $73 — without reading carefully. That was the starting amount before the credit was applied, so paying it would mean overpaying by 25.Choice∗∗C∗∗mistakesthecredititself(25. Choice **C** mistakes the credit itself (25) for the payment amount. The credit is a reduction, not a bill. Choice D misreads the situation entirely — there's no confusion or question to resolve. The message already explains the credit and tells you exactly what to do. A useful strategy: when a passage contains multiple numbers, slow down and ask yourself, "What is each number for?" Label them mentally — original bill, adjustment, final amount. Then look for the action word (here, "pay") and match it to the correct number. On questions like this, wrong answers are often real numbers from the passage used in the wrong way, so reading carefully is your best defense.