All questions
Question 1
You hear this building message: "On Wednesday, the kitchen water will be off from one until three. The bathroom water will stay on."
When may workers use the kitchen water again?
- After one on Wednesday
- After three on Wednesday (correct answer)
- Before three on Thursday
- Before one on Thursday
Explanation: When reading a notice about water shutoffs, focus on two key details: when the water stops and when it comes back on. The question asks when workers may use the kitchen water again — meaning you need the time the shutoff ends, not begins.
The message says kitchen water will be off "from one until three" on Wednesday. The word "until" tells you the water is off up to three o'clock — which means it returns at three. So after three on Wednesday, the kitchen water is available again. That makes B the correct answer.
Here is why the other choices miss the mark. A says after one on Wednesday, but one o'clock is when the water shuts off, not when it comes back — choosing this would mean workers try to use water during the outage. C mentions Thursday, but the passage only talks about Wednesday; there is no reason to jump to the next day. D also brings in Thursday and says "before one," which is doubly wrong — wrong day and wrong direction in time.
A quick trap to watch for: notices like this give you two times, and questions often try to mix them up. Ask yourself, "Is this the start time or the end time?" The question here is about the end of the shutoff, so you want the second time — three o'clock — not the first. When in doubt, underline both times in the passage and label them "starts" and "ends" before you choose your answer.
Question 2
You hear this station message: "Bus Fourteen to Hill Street leaves Gate Five at six forty. Bus Fifteen to Lake Street leaves Gate Four at six fifty."
Which bus goes to Lake Street?
- Bus Fourteen from Gate Five at six forty
- Bus Fifteen from Gate Four at six fifty (correct answer)
- Bus Fourteen from Gate Four at six fifty
- Bus Fifteen from Gate Five at six forty
Explanation: When you listen to or read an announcement with multiple pieces of information, the key skill is matching details correctly — connecting the right name, number, or place to the right description. Station announcements pack several facts into a short message, so tracking which detail belongs to which item is essential.
The passage gives you two separate pieces of information. The first sentence tells you Bus Fourteen goes to Hill Street, leaving Gate Five at six forty. The second sentence tells you Bus Fifteen goes to Lake Street, leaving Gate Four at six fifty. Since the question asks specifically about Lake Street, you only need that second sentence. Bus Fifteen is the correct bus, departing from Gate Four at six fifty — which makes B the right answer.
Choice A describes Bus Fourteen from Gate Five at six forty, which is the bus going to Hill Street, not Lake Street. This is the most common trap — mixing up the two buses in the announcement. Choice C gets the bus number wrong by saying Bus Fourteen goes to Lake Street, when the passage clearly states Bus Fourteen goes to Hill Street. Choice D pairs Bus Fifteen with Gate Five, but the passage says Bus Fifteen leaves from Gate Four — that gate number belongs to Bus Fourteen.
A helpful strategy: when an announcement lists multiple items, mentally (or physically) underline the item the question asks about, then find only the details connected to it. Don't let the other information in the passage pull you toward a wrong answer — focus on the specific match the question is looking for.
Question 3
You hear a manager say: "The safety talk is not in Room Four at noon. It starts at twelve thirty in Room Five. Bring your blue work card, not your time sheet."
What is the correct plan for the safety talk?
- Go to Room Four at noon with the blue card
- Go to Room Five at noon with the time sheet
- Go to Room Five at twelve thirty with the blue card (correct answer)
- Go to Room Four at twelve thirty with the time sheet
Explanation: When a message tells you what something is not, your job is to flip each correction into a positive fact. The manager in this passage makes three corrections, and each one gives you a clue about the real plan.
Start with location: the manager says the talk is not in Room Four — so it must be in Room Five. Next, time: it does not start at noon — so twelve thirty is correct. Finally, what to bring: do not bring your time sheet — so the blue work card is what you need. Stack those three facts together and you get the correct plan: Room Five, twelve thirty, blue work card. That points directly to C.
Here is where the wrong answers go off track. A keeps Room Four, which the manager specifically ruled out, and pairs it with noon — also wrong — making it incorrect on two counts. B gets the room right (Room Five) but still uses the wrong time (noon) and the wrong item (time sheet), so it mixes one correction with two mistakes. D uses Room Four, which was corrected away, and pairs it with the right time (twelve thirty) and the wrong item (time sheet) — again, two errors hiding behind one correct detail.
A useful strategy: when a passage uses the word "not," underline or mentally flag what follows, then immediately write down the opposite. On listening and reading questions like this, wrong answers are designed to use details from the passage — just in the wrong combination. Always check every detail (place, time, and item) before choosing your answer.
Question 4
You hear this phone message: "Hello, Ms. Lee. Your visit was Tuesday at nine. It is now Thursday at ten. Please go to Oak Clinic, not Oak Hospital."
When and where is Ms. Lee's visit now?
- Thursday at ten at Oak Clinic (correct answer)
- Tuesday at nine at Oak Clinic
- Thursday at ten at Oak Hospital
- Tuesday at ten at Oak Hospital
Explanation: When you listen to a phone message, focus on two things: what changed and what the new instructions are. This message contains old information (the original appointment) and new information (the update). Your job is to identify what Ms. Lee should do now.
The message tells you two key updates. First, it says "It is now Thursday at ten," which tells you the current time — and implies the visit is happening now or needs to happen now. Second, it says "Please go to Oak Clinic, not Oak Hospital," which changes the location. Putting those two pieces together, Ms. Lee's visit is Thursday at ten at Oak Clinic — making A the correct answer.
Choice B is tempting because Tuesday at nine was the original appointment time, but the message is calling to update her, meaning that time has already passed. She cannot go back to Tuesday. Choice C gets the time right (Thursday at ten) but sends Ms. Lee to Oak Hospital — the message specifically says not to go there, so this is the opposite of the correct location. Choice D combines two wrong pieces: Tuesday (the old day) and Oak Hospital (the wrong place), making it doubly incorrect.
A helpful strategy: when a message or notice says "not" or "instead," that word is doing important work — it signals a correction. Always ask yourself, what is being replaced, and what is the new instruction? That habit will help you answer update-style reading questions quickly and accurately.
Question 5
You hear a nurse say: "Do not eat after ten tonight. Come at seven tomorrow morning. Use the west door. Nurse Patel will meet you there."
What should the patient do tomorrow?
- Come at ten through the west door
- Come at ten through the east door
- Come at seven through the east door
- Come at seven through the west door (correct answer)
Explanation: When reading instructions with multiple details — like a time and a place — your job is to track each fact carefully and match it to the right answer. Questions like this test whether you can pull out two separate pieces of information at once without mixing them up.
Looking at the nurse's message, two key instructions stand out: when to arrive and where to go. The nurse says to "come at seven tomorrow morning" — that gives you the time. The nurse also says to "use the west door" — that gives you the location. Put those two facts together, and the correct answer is D: come at seven through the west door.
Now let's look at why the other choices miss the mark. Choice A says to come at ten through the west door — it gets the door right but uses the wrong time. Ten o'clock is actually the eating cutoff the night before, not the arrival time. Choice B says to come at ten through the east door — this one gets both details wrong, mixing up the eating time with the arrival time and inventing an east door that the nurse never mentioned. Choice C says to come at seven through the east door — it correctly identifies seven as the arrival time, but again uses "east door," which appears nowhere in the message.
A helpful tip: when instructions contain two or more details, slow down and check each one separately before choosing your answer. Distractors on this exam often swap just one detail — like switching the time or the location — to catch readers who are moving too quickly.
Question 6
You hear this delivery call: "We will bring your chair to Apartment Six B on Friday morning. If you are not home, we will leave it with Mr. Diaz in Six A. We will not leave it at the office."
Where will the chair go if no one is home?
- To the driver in Apartment Six A
- To the office near Apartment Six B
- To Mr. Diaz in Apartment Six B
- To Mr. Diaz in Apartment Six A (correct answer)
Explanation: When a passage gives you two or three details that sound similar — like names, apartment numbers, or locations — slow down and read carefully. These questions test whether you can keep track of specific details without mixing them up.
The message tells you two things: the chair goes to Apartment Six B, and if no one is home, it goes to Mr. Diaz in Six A. That second detail is the key to this question. The passage is clear — Mr. Diaz lives in Six A, not Six B, and he is the backup person if the delivery cannot be completed normally.
Looking at the wrong answers, A says "the driver in Apartment Six A." The driver is the delivery person — he does not live in the apartment building at all. The passage never mentions leaving the chair with a driver. B says the office, but the passage specifically says the chair will not be left at the office — so this is the opposite of what the message states. C says Mr. Diaz in Six B, which mixes up the apartment number. Mr. Diaz is in Six A, not Six B. Six B is where the person who ordered the chair lives.
That leaves D — Mr. Diaz in Apartment Six A — which matches the passage exactly.
A good strategy: when a passage has names and numbers together, underline or mentally note each pairing. Tricky questions will often swap one detail while keeping the other correct, hoping you remember part of the answer but not all of it.
Question 7
You hear this service message: "Ticket Forty-Two, please go to Window Three now. Window Two is closed. Ticket Forty-Three, please keep waiting."
What should the person with Ticket Forty-Two do?
- Go to Window Two now
- Wait near Window Three
- Go to Window Three now (correct answer)
- Wait for Ticket Forty-Three
Explanation: When you hear a service announcement in a public place — like a waiting room or government office — the key is to listen carefully for your specific ticket number and the exact instruction given for that number. These messages are packed with information, and each sentence may apply to a different person.
In this message, three instructions are given. The announcement tells the person with Ticket Forty-Two to "go to Window Three now." That word now means immediate action is required — they should walk directly to Window Three. So C is correct.
Let's look at why the other choices miss the mark. Choice A says go to Window Two, but the message clearly states Window Two is closed — going there would be a mistake based on misreading which window is open. Choice B says wait near Window Three, but the message doesn't say to wait — it says to go there now, meaning the person should approach the window and be served, not stand nearby. Choice D says wait for Ticket Forty-Three, which confuses two different people. The instruction about Ticket Forty-Three is for a different person, telling them to keep waiting. Ticket Forty-Two has already been called.
A helpful strategy: when a message contains multiple instructions, slow down and match each instruction to the correct person or number. Wrong answers often mix up details from different parts of the message. Ask yourself, "Which ticket number am I looking for, and what was said specifically about that number?"
Question 8
You hear this voice message: "This is Nora from City Pharmacy. Sam's medicine is ready. Sam can get it before six today. Use the side window. The front door is closed."
What should happen today?
- Sam gets medicine at the side window before six (correct answer)
- Nora gets medicine at the front door before six
- Sam gets medicine at the front door after six
- Nora gets medicine at the side window after six
Explanation: When reading a short message like this one, your job is to find three key details: who needs to do something, what they need to do, and when and where they need to do it. Voice messages often include instructions, so read carefully to track each detail.
The message says Sam's medicine is ready, Sam can pick it up before six, and to use the side window because the front door is closed. Putting those details together, the correct action is A — Sam gets the medicine at the side window before six. Every part of that answer matches the message exactly.
The other choices each mix up at least one detail. B says Nora gets the medicine — but Nora is the pharmacy worker leaving the message, not the person picking up medicine. Sam is the one who needs to come in. C says Sam goes to the front door — but the message clearly states the front door is closed, so Sam must use the side window instead. D gets two things wrong at once: it says Nora picks up the medicine (wrong person) and says after six (wrong time) at the side window. The message says before six, not after.
A helpful strategy: when a passage gives you a list of instructions, underline or mentally note the who, what, when, and where. Wrong answers on these questions are designed to swap out just one of those details — a different person, a different place, or a different time — hoping you'll miss it. Checking each answer against every detail in the passage will help you avoid those traps.
Question 9
You hear this class message: "English class usually meets at the library on Monday. This Monday, the library is closed. Meet in Room Twelve at the job center at five thirty. We will return to the library next week."
Where and when is class this Monday?
- At the library at five thirty
- At the job center at five thirty (correct answer)
- At the library next Monday at five thirty
- At the job center next Monday at five thirty
Explanation: When a message gives you different information for different times, your job is to match the right place to the right time. This question tests whether you can separate what is happening this Monday from what happens at other times.
The message says class usually meets at the library on Monday — but not this Monday, because the library is closed. For this Monday only, class will meet in Room Twelve at the job center at five thirty. Starting next week, class returns to the library. So the answer to "where and when is class this Monday?" is the job center at five thirty — answer B.
Here is why the other choices miss the mark. A gets the time right (five thirty) but puts you at the wrong location — the library is exactly where you cannot go this Monday. C combines the library with five thirty, but also adds "next Monday," mixing up two separate details from the message; the library comes back next week, not this week. D places class at the job center on next Monday — but the job center is only for this Monday; next Monday the class returns to the library.
A helpful strategy: when a passage describes a change to a regular schedule, underline or mentally note the key words like this, next, and usually. These time words tell you which rule applies when. On listening or reading questions like this, wrong answers are often built from real details in the passage — just matched to the wrong time or place, so read carefully before choosing.
Question 10
You hear a supervisor say: "Carlos, start at the front desk at eight. Mina will take the desk at ten. Then carry the boxes to Room Two."
What should Carlos do after Mina takes the desk?
- Carry the boxes to Room Two (correct answer)
- Stay at the front desk
- Take Mina to Room Two
- Bring boxes to the front desk
Explanation: When a supervisor gives you a list of tasks in order, it helps to think of them like steps on a staircase — you follow them one at a time, from top to bottom. Questions like this test whether you can track a sequence of events and identify what comes next after a specific moment.
In the passage, Carlos receives three instructions: (1) start at the front desk at eight, (2) Mina will take the desk at ten, and (3) carry the boxes to Room Two. The question asks what Carlos should do after Mina takes the desk. Since Mina taking the desk is the second event, the very next task listed is carrying the boxes to Room Two — making A the correct answer.
Choice B is wrong because staying at the front desk is what Carlos does before Mina arrives, not after. Once Mina takes over, Carlos is free to move on. Choice C is a trap that mixes up names and actions — the supervisor never says anything about taking Mina anywhere. Watch out for answer choices that combine real words from the passage in a way that was never actually said. Choice D flips the direction — the supervisor says to carry boxes to Room Two, not to the front desk. This is another common trap where the right action is paired with the wrong location.
Your strategy tip: when a passage lists tasks in order, number them quickly in your head or on paper. Then find where the question "drops you" in the sequence, and simply look at what comes next.