All questions
Question 1
Online study steps:
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Watch the lesson.
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Open the practice.
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Answer five questions.
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Read your score.
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If your score is below three, do the practice again.
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Then open the quiz.
Lee answered five questions. His score is two.
What should Lee do before he opens the quiz?
- Watch the lesson again and skip the practice.
- Open the quiz now and read the score later.
- Do the practice again and read the new score. (correct answer)
- Read his score again and then open the quiz.
Explanation: When a set of instructions includes an "if" condition, your job is to check whether that condition applies to the person in the question — then follow whatever the instructions say to do next.
Look at steps 4 and 5: after reading your score, if your score is below three, you must do the practice again. Lee's score is two, which is below three, so that condition applies to him. That means he must repeat the practice before he can move on to step 6, opening the quiz. Answer C is correct because it follows this exact path — do the practice again, then read the new score, and only then open the quiz.
Answer A is wrong because the instructions never tell Lee to watch the lesson again. That step already happened, and a low practice score doesn't send him back to step 1. Answer B is wrong because it skips the required step entirely — Lee cannot open the quiz yet. He must redo the practice first, since his score did not meet the minimum. Answer D is tempting but wrong. Lee already read his score in step 4 — that's how he knows it's a two. Simply reading it again doesn't satisfy the condition. He needs to act on that score by repeating the practice.
A good strategy for these questions: when you see an "if" statement in a list of steps, treat it like a rule with a trigger. Ask yourself, "Does this situation meet the condition?" If yes, follow what the rule says to do. If no, skip it and continue.
Question 2
Wash clothes:
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Check all pockets.
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If you find a red item, wash it alone.
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Put the other clothes in the washer.
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Add soap.
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Start the washer.
Mei found a red shirt. She put it in with the other clothes. She has not added soap.
What should Mei do before she continues?
- Add soap and leave the red shirt inside.
- Start the washer and remove the shirt later.
- Remove the red shirt and wash it alone. (correct answer)
- Check the pockets and add more clothes.
Explanation: When a set of instructions tells you to do something before moving on, following that step isn't optional — skipping it can cause a real problem. Questions like this test whether you can spot a mistake and identify what needs to be fixed before continuing.
Look back at Step 2: if you find a red item, wash it alone. Mei found a red shirt but put it in with the other clothes — that's the mistake. Before she does anything else, she needs to correct it. The right move is C: remove the red shirt and wash it alone. That's exactly what the instructions say to do, and since she hasn't added soap yet, she can still fix this without any damage done.
Choice A tells Mei to add soap and leave the red shirt inside — but this ignores the mistake entirely and moves forward as if nothing went wrong. The red shirt will bleed color onto the other clothes. Choice B suggests starting the washer and removing the shirt later, which is even worse — the washer would already be running with the red shirt inside, causing the exact problem the instructions are trying to prevent. Choice D tells her to check pockets and add more clothes, but she already completed Step 1, and adding more clothes moves her further from fixing the mistake, not closer.
A good tip: when a question describes someone making a mistake mid-task, always go back to the instructions and find the rule that was broken. The correct answer will fix that specific mistake — not skip over it or make it worse.
Question 3
Return a store item:
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Put the item in a box.
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Add the return form.
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Seal the box.
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Read the return label.
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If the label says No Postage, take the box to the service counter.
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Otherwise, place it in the return bin.
Ben sealed the box. The label says No Postage.
How should Ben finish the return?
- Put the box in the return bin and leave.
- Take the sealed box to the service counter. (correct answer)
- Open the box and remove the return form.
- Add another label and use the return bin.
Explanation: When a question gives you a numbered list of steps, your job is to follow those steps in order and pay close attention to any "if/otherwise" conditions — these are decision points that change what you do next.
In this passage, Step 5 says: If the label says No Postage, take the box to the service counter. Ben's label says exactly that — No Postage. So Ben should follow Step 5 and take the sealed box to the service counter. That makes B the correct answer.
Now let's look at why the other choices miss the mark. A tells Ben to put the box in the return bin, but the return bin is only for Step 6, the "otherwise" option — meaning when the label does not say No Postage. Since Ben's label does say No Postage, the return bin is the wrong destination. C says to open the box and remove the return form, but Ben already completed Steps 1 through 3 — the box is sealed and ready. Nothing in the instructions tells him to go backwards. D suggests adding another label and using the return bin, but the instructions never mention adding a second label, and again, the return bin doesn't apply here.
A useful strategy: whenever you see "if/otherwise" in a set of instructions, treat it like a fork in the road. Ask yourself which condition is true for the situation described, then follow only that path. Don't mix up the two options — that's the most common trap in these types of questions.
Question 4
Before class:
- Bring your ID.
- Bring a pen.
- Bring a notebook only for Room 4.
- Leave all drinks outside.
Rosa's class is in Room 4. She has an ID, a pen, a notebook, and coffee.
Which plan follows every item on the checklist?
- Bring the ID, pen, and notebook; leave the coffee outside. (correct answer)
- Bring the ID, pen, and coffee; leave the notebook outside.
- Bring the pen and notebook; leave the ID and coffee outside.
- Bring the ID and notebook; leave the pen and coffee outside.
Explanation: When a question gives you a checklist, your job is to go through every rule one by one and check whether each answer choice follows all of them — not just most of them.
Rosa's checklist has four rules: bring your ID, bring a pen, bring a notebook (but only for Room 4), and leave all drinks outside. Since Rosa's class is in Room 4, the notebook rule applies to her. That means she must bring all three items — ID, pen, and notebook — and she must leave her coffee outside because it's a drink.
Answer A is correct because it checks every box: Rosa brings her ID ✓, her pen ✓, and her notebook ✓ (required for Room 4), and she leaves her coffee outside ✓ (drinks stay out). Nothing on the list is missed or broken.
Answer B fails because Rosa brings her coffee inside, which violates the "leave all drinks outside" rule. It also skips the notebook, which she needs for Room 4.
Answer C fails because Rosa leaves her ID outside. The checklist clearly says to bring your ID — there are no exceptions listed. Leaving it behind breaks that rule.
Answer D fails because Rosa leaves her pen outside. Just like the ID, the pen is required with no exceptions. Forgetting it means the plan is incomplete.
A helpful strategy: when working through checklist questions, treat each rule as a "filter." Run every answer choice through every rule, and eliminate any choice that breaks even one rule. The correct answer is the only one that passes all the filters.
Question 5
Refill medicine online:
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Sign in.
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Open My Medicines.
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Read the refill number.
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If it says 0 refills, call the clinic and stop.
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If it shows a refill, choose Refill.
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Check the order.
The screen says 0 refills.
What should Ana do after she reads the screen?
- Choose Refill and then check the order.
- Check the order and then call the clinic.
- Sign in again and open My Medicines.
- Call the clinic and stop the online steps. (correct answer)
Explanation: When you read a set of steps like this, treat each instruction as a rule to follow in order. The key skill here is reading carefully for conditions — "if this happens, do that." Step 4 gives a clear condition: if the screen says 0 refills, then call the clinic and stop. Ana sees exactly that — 0 refills — so you simply apply the matching rule.
That makes D the right answer. The instructions are direct: call the clinic and stop the online process. There is nothing else Ana should do online at this point.
A is wrong because choosing Refill and checking the order are steps for when a refill is available. Ana's screen shows 0 refills, so she cannot and should not select Refill. Following step 5 when step 4 applies is a common trap — don't skip ahead to the next rule when the current condition already gives you an answer.
B is wrong for a similar reason. Checking the order is part of step 6, which only makes sense after a successful refill request. It also reverses the order — the instructions say to call the clinic first, then stop, not check the order at all.
C is wrong because the instructions never say to sign in again. There is no step that sends Ana back to the beginning. Making up steps that aren't there is a trap when you feel unsure.
Study tip: On reading questions with numbered steps, always look for "if/then" conditions. Match the situation in the question to the correct condition before choosing your answer.
Question 6
Scan a paper:
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Put the paper on the glass.
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Close the lid.
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Press Scan.
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Choose an email address.
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Press Send.
Omar put the paper down and closed the lid. He then chose an email address.
What should Omar do to follow the steps in the right order?
- Choose the email again, then press Send.
- Press Scan, then choose the email again. (correct answer)
- Press Send, then press Scan.
- Open the lid, then press Send.
Explanation: When a question gives you a numbered list of steps, your job is to treat that list like a map — the order matters, and you need to follow it exactly. Here, the instructions tell you to: (1) place the paper, (2) close the lid, (3) press Scan, (4) choose an email address, and (5) press Send.
Omar completed steps 1 and 2 correctly, but then he skipped step 3 (Press Scan) and jumped straight to step 4 (choosing an email address). That means he's out of order. To get back on track, he needs to go back and press Scan first, and then re-choose the email address — because choosing the email before scanning doesn't make sense in the sequence. That makes B the correct answer: press Scan, then choose the email again.
A is wrong because it skips directly to pressing Send without ever pressing Scan — that's skipping two steps entirely. C is wrong for a similar reason: pressing Send before pressing Scan reverses the order completely, and you can't send something that hasn't been scanned yet. D is wrong because opening the lid is a step that was already completed (in reverse — the lid was closed, not opened), and it still doesn't address the missing Scan step.
A useful strategy: when a question involves a process or set of instructions, reread the steps one by one and compare them to what the character actually did. Mark where they went off track — that's exactly where the answer lives.
Question 7
Send a report:
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Open a new message.
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Add the manager's email.
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Attach the report.
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Press Send.
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Check the Sent folder.
Chris sees the message and report in the Sent folder.
Which step did Chris finish last?
- He attached the report to the message.
- He added the manager's email address.
- He pressed Send on the message.
- He checked the Sent folder. (correct answer)
Explanation: When a question gives you a numbered list of steps, it's testing whether you can follow the sequence and identify what comes first, last, or in between. The key is to treat the numbers as a timeline — step 1 happens first, and the highest-numbered step happens last.
In this passage, the instructions have five steps, and step 5 is "Check the Sent folder." The sentence after the list tells you that Chris "sees the message and report in the Sent folder," which confirms he completed that final check. That makes D the correct answer — checking the Sent folder was the last thing Chris did.
Choice A describes step 3 (attaching the report), which happened in the middle of the process — not at the end. Choice B describes step 2 (adding the manager's email), which was actually one of the earliest steps. Choice C might feel like the obvious "final" step because pressing Send feels like finishing, but the instructions clearly include one more step after that. Step 4 is pressing Send, and step 5 is checking the Sent folder — so C happened second-to-last, not last.
A common trap on sequence questions is assuming that the most dramatic or decisive action is the final one. Pressing Send feels like the end, but always go back and count the steps carefully rather than guessing based on feeling.
Study tip: When you see a numbered list in a passage, quickly note which step has the highest number — that's your "last step" anchor for any question asking what happened at the end.
Question 8
Save an appointment form:
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Type your address.
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Press Save.
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Wait for the word Saved.
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Press Next.
If the screen closes before Saved appears, open the form again. If the address is there, press Next. If it is missing, type it and save again.
Nora's screen closed early. She opened the form again. Her address is there.
What should Nora do next?
- Type the same address and press Save again.
- Close the form and begin a new form.
- Delete the address and wait for Saved.
- Keep the address and press the Next button. (correct answer)
Explanation: When a question gives you a set of instructions and then describes a specific situation, your job is to match what happened to the correct step in those instructions. Think of it like a flowchart — find where the person is in the process, then follow the path forward.
In Nora's case, her screen closed before "Saved" appeared, so she followed the backup instructions: she opened the form again and checked for her address. The passage is clear — "If the address is there, press Next." Nora's address is there, which means the form actually saved successfully. The right move is D, keep the address and press Next, because the instructions tell her exactly that.
Choice A is a trap. It sounds careful and thorough to save again, but the instructions only say to retype and save if the address is missing. Since her address is there, saving again is an unnecessary extra step — and the instructions don't call for it. Choice B has no support anywhere in the passage. Nothing says to close the form and start a new one; that would erase her progress for no reason. Choice C is the opposite of what she should do — deleting a correct address makes no sense and would force her to redo work that was already done correctly.
A useful strategy here: on reading-comprehension questions, always go back to the passage before choosing your answer. Don't rely on what sounds logical — rely on what the passage actually says. The instructions already handled Nora's situation step by step, so your job is simply to read and follow them.
Question 9
Send a work form:
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Write your name.
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Enter the date.
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Sign the form.
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Check every line.
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Send the form.
Mia signed the form first. She then wrote her name. The date line is blank.
Which order completes the remaining work correctly?
- Check every line, enter the date, then send.
- Enter the date, check every line, then send. (correct answer)
- Enter the date, send the form, then check.
- Send the form, enter the date, then check.
Explanation: When a question gives you a numbered list of steps, that list is your rulebook — every action must follow that exact order. Your job is to figure out where Mia left off and what still needs to happen, in sequence.
Looking at the five steps, Mia completed Step 3 (sign) and Step 1 (write name), but she did them out of order — that's already a mistake, but the question asks what to do now to finish correctly. The date line is blank, meaning Step 2 (enter the date) was skipped. The remaining steps in order are: Step 2 (enter the date), Step 4 (check every line), and Step 5 (send the form). That matches answer B — enter the date, check every line, then send.
Answer A is wrong because it skips entering the date entirely, which would leave the form incomplete. Checking a blank date line doesn't fix it.
Answer C is wrong because it sends the form before checking it. Step 4 (check) must come before Step 5 (send) — you never send without reviewing first.
Answer D is wrong for the same reason as C, but worse — it sends the form first and then goes back to fill in the date and check. That reverses nearly everything that remains.
Study tip: When you see steps in a list, treat the numbers like a countdown — they cannot be reordered. On questions like this, find what was skipped or missed, then pick up from there in the original sequence. That strategy will guide you every time.