All questions
Question 1
Listen to the conversation. A woman calls a store. She says: "Hi, I was in last Tuesday and I picked up that blue jacket — the one in the window — but when I got home I realized it was missing a button. I tried to fix it myself but I made it worse. Is there anything you can do?"
You do not know the word 'realized.' Based on the context of the conversation, what does the woman most likely mean when she says she 'realized' something was wrong with the jacket?
- She decided to ignore the problem with the jacket and keep it anyway.
- She noticed the problem after she arrived home, not while she was in the store. (correct answer)
- She asked a store worker to check the jacket before she left the store.
- She returned to the store immediately to report the missing button.
Explanation: When you don't know a word, look at the surrounding sentences for clues — this is called using context. The woman says she picked up the jacket at the store, then "when I got home" she realized the button was missing. That timing detail is your biggest clue. Something happened after she arrived home, not before.
"Realized" means to suddenly notice or become aware of something. The sentence structure confirms this: she went home, then she became aware of the problem. Answer B captures this perfectly — she noticed the missing button after leaving the store, not while she was still shopping. The phrase "when I got home" signals the moment of discovery.
Answer A is wrong because the woman is clearly not ignoring the problem — she called the store to report it and is asking for help. A contradicts her entire reason for calling. Answer C is wrong because she says nothing about asking a store worker to inspect the jacket. In fact, the problem with C is that it invents an action the woman never took — there is no mention of any worker checking the jacket before she left. Answer D is wrong because she did not return to the store immediately; she called by phone, and the conversation implies time has passed since she tried to fix the button herself.
As a strategy, when you see an unknown vocabulary word on this exam, always read the full sentence and the sentences before and after it. Look for time words like "when," "after," and "then" — they often reveal what a word means by showing you the order of events.
Question 2
Listen to the message. A man leaves a voicemail: "Hey, this is Marco. I know it's late notice, but something came up at work and I'm completely swamped. Any chance we could push our meeting to Thursday instead? I totally owe you one."
You do not know the phrase 'came up.' Based on the overall message, what does Marco most likely mean when he says 'something came up at work'?
- Marco finished his work early and wants to celebrate on Thursday with a longer meeting.
- Marco traveled to a higher floor in his office building for an important presentation.
- An unexpected problem or responsibility appeared at work, making him unavailable today. (correct answer)
- Marco's boss asked him to cancel all personal plans and quit his job immediately.
Explanation: When you don't know a specific phrase, the whole message is your best clue. Read or listen for the overall situation, the speaker's tone, and any surrounding details — they almost always point you toward the meaning.
Here, Marco says it's "late notice," that he's "completely swamped," and that he needs to reschedule. These clues paint a picture of someone overwhelmed and apologetic. "Swamped" means very busy, and rescheduling is a sign that something unexpected got in his way. Putting these pieces together, "something came up at work" almost certainly means an unexpected problem or responsibility suddenly appeared, making him unavailable. That's exactly what C describes.
A is wrong because Marco sounds stressed and apologetic, not happy or celebratory. If he finished early, he wouldn't need to reschedule — he'd have more free time, not less. B takes the word "up" too literally, imagining a physical elevator ride to a higher floor. "Up" in this phrase is figurative, not about location. D goes far beyond anything in the message. Marco says nothing about quitting or canceling all personal plans permanently — he simply wants to move one meeting to Thursday.
A useful strategy: when you encounter an unfamiliar phrase, don't focus only on the unknown words. Instead, ask yourself, "What is the speaker trying to do — apologize, explain, celebrate, warn?" Marco is clearly apologizing and explaining a problem. That emotional tone alone eliminates A and D immediately. On vocabulary-in-context questions, the mood and purpose of the message are just as important as the individual words.
Question 3
Listen to the short exchange. A teacher says to a student: "Your essay is on the right track, but it still needs a little polishing before you hand it in." The student replies: "Oh, okay. So it's not ready yet?" The teacher says: "Not quite, but you're close."
You do not know the word 'polishing.' Based on the full conversation, what does the teacher most likely mean by 'polishing' the essay?
- Making small improvements to the essay so it is better before turning it in. (correct answer)
- Completely rewriting the essay from the beginning on a new topic.
- Cleaning the physical paper so it looks neat and shiny for the teacher.
- Reading the essay out loud to the class before submitting the final copy.
Explanation: When you don't know a word, the conversation around it is your best tool. This question tests your ability to use context clues — the other words and ideas in a passage that help you figure out an unknown word's meaning.
Look at what the teacher actually says: the essay is "on the right track" (meaning it's going in a good direction) but needs "a little polishing" before the student hands it in. Then the student asks if it's "not ready yet," and the teacher confirms it's "not quite" done. All of these clues point to something small that still needs to be fixed — not a major problem, just a final touch. That makes A the correct answer: polishing means making small improvements so the essay is better before turning it in. The word "little" is especially important — it signals the change is minor, not major.
B is wrong because "completely rewriting" from scratch is the opposite of what the context suggests. The teacher says the essay is "on the right track," which means the student is mostly doing well. C is a trap for students who know the everyday meaning of "polish" — like shining shoes or cleaning glass — but in this context, the essay is a written document, not a physical object you clean. D is wrong because nothing in the conversation mentions reading aloud or the class; this idea appears nowhere in the passage.
Strategy tip: When you see an unknown word, always read the full conversation before guessing. Look for words like "but," "not yet," or "close" — they often reveal exactly what the unknown word means.
Question 4
Listen to the conversation. Two coworkers are talking. Person A says: "Did you hear? They're letting Carlos go at the end of the month." Person B says: "Really? That's too bad. He seemed like a hard worker." Person A says: "Yeah, I think the whole department is being cut, not just him."
You do not know the phrase 'letting go.' Based on the context of this conversation, what does 'letting Carlos go' most likely mean?
- The company is giving Carlos extra vacation days at the end of the month.
- Carlos is being fired or laid off from his job at the company. (correct answer)
- Carlos is being promoted to a better position in a different department.
- The company is allowing Carlos to leave work early each day this month.
Explanation: When you don't know a phrase, context clues — the surrounding words and ideas — can help you figure out its meaning. This question is testing exactly that skill.
Look at what the conversation tells you: Person B responds with "That's too bad," which signals something negative happened to Carlos. Then Person A adds that "the whole department is being cut" — the word cut strongly suggests jobs are being eliminated. Putting these clues together, "letting Carlos go" describes something bad happening to his employment, not something positive. This points directly to B — Carlos is being fired or laid off. "Letting someone go" is actually a very common workplace idiom in English that means ending someone's employment, and the surrounding language confirms it perfectly.
A is wrong because giving someone extra vacation days is a positive thing, and the conversation's tone is clearly sympathetic and negative ("that's too bad"). C is wrong because a promotion is also good news — Person B would not respond with sadness if Carlos were moving up. D is wrong because leaving work early each day is a minor, neutral benefit, not something that would prompt the serious reaction shown in the conversation.
A useful strategy: when guessing the meaning of an unknown phrase, pay close attention to the emotional tone of the response. Words like "that's too bad" or "I'm sorry to hear that" almost always signal something negative. Use that emotional signal to eliminate positive answers like A, C, and D immediately.
Question 5
Listen to the exchange. A customer is at a restaurant. Waiter: "How is everything tasting?" Customer: "Honestly, the soup is a little bland for my taste, but the pasta is out of this world." Waiter: "I'm glad you're enjoying the pasta. Would you like me to bring some seasoning for the soup?"
You do not know the phrase 'out of this world.' Based on the context of the conversation, what does the customer most likely mean?
- The pasta is extremely good — so delicious that ordinary words can hardly describe how much the customer enjoys it. (correct answer)
- The pasta tastes very strange and unusual, like something from a completely different culture or cuisine.
- The pasta is overpriced and not worth the money, even though it looks appealing on the menu.
- The pasta contains unfamiliar ingredients that the customer has never tasted before and is unsure about.
Explanation: When you don't know an unfamiliar phrase, the surrounding conversation is your most powerful tool. Look at what the customer says about both dishes: the soup is "bland" (lacking flavor — a negative comment), but then the tone completely shifts when describing the pasta. This contrast is your first clue. The waiter responds by saying "I'm glad you're enjoying the pasta," which directly tells you the customer expressed something positive. So whatever "out of this world" means, it must be strongly positive.
Answer A is correct. The phrase "out of this world" is an idiom meaning something is so extraordinarily good that normal words feel insufficient to describe it. The context — a happy waiter, a pleased customer, a clear contrast with the negative comment about the soup — all point to extreme satisfaction with the pasta.
Answer B is wrong because "strange and unusual" would likely cause concern, not happiness. The waiter wouldn't respond with gladness if the customer sounded confused or uncertain about the food. Answer C is wrong because price and value are never mentioned anywhere in the conversation — there are no context clues to support that interpretation. Answer D is wrong for a similar reason: the customer shows no hesitation or uncertainty. Unfamiliar ingredients would likely produce a cautious or neutral tone, not the enthusiastic phrasing the waiter responds to so positively.
Strategy tip: When guessing the meaning of an unknown phrase, always check the emotional tone around it. Words like "glad" and "enjoying" from other speakers confirm whether the unknown phrase was positive or negative.
Question 6
Listen to the conversation. Two students are talking before class. Student A: "Did you study for today's quiz?" Student B: "I tried, but I was up until midnight and I just couldn't wrap my head around the formulas." Student A: "Yeah, they're tricky. Did you ask the tutor?" Student B: "I was going to, but the tutoring center was packed."
You do not know the phrase 'wrap my head around.' Based on the conversation, what does Student B most likely mean?
- Student B physically covered her head with a blanket or pillow while trying to sleep and study at the same time.
- Student B decided the formulas were too simple to bother studying seriously and stopped after only a short time.
- Student B memorized all the formulas correctly after a long study session but forgot them by the morning of the quiz.
- Student B could not understand or make sense of the formulas, even after staying up and studying late into the night. (correct answer)
Explanation: When you don't know an idiom, the conversation around it becomes your best clue. This question is testing your ability to use context clues — the surrounding words and details — to figure out what an unfamiliar phrase means.
Look at what Student B tells you: she stayed up until midnight, she was trying to study, and she still struggled. The phrase "wrap my head around" comes right after she explains how hard she worked. The word "couldn't" before the phrase tells you she failed at something. Together, these clues point to a meaning about struggling to understand — not sleeping, quitting, or succeeding.
D is correct because it fits everything in the conversation. Student B worked late, tried hard, but still couldn't make sense of the formulas. That matches "couldn't wrap my head around" perfectly: it's an English idiom meaning unable to understand or mentally grasp something.
A is wrong because it takes the word "wrap" too literally — as if she physically wrapped something around her head. Idioms almost never mean what their individual words suggest. B is wrong because the conversation gives no hint that she thought the formulas were easy; in fact, Student A even confirms they're "tricky." C is wrong because there's no mention of her successfully memorizing anything — she says she couldn't do it, not that she succeeded and then forgot.
As a strategy, whenever you see an unfamiliar phrase, ask yourself: What is the speaker's situation? Did things go well or badly? That emotional direction usually narrows the meaning quickly.
Question 7
Listen to the conversation. A supervisor is speaking to an employee. Supervisor: "I want to flag something before the meeting. The client's numbers in the report don't add up, and they might push back on our proposal." Employee: "Should I fix the numbers before we go in?" Supervisor: "Yes, and be ready to defend our methodology if they question it."
You do not know the phrase 'push back.' Based on the full conversation, what does the supervisor most likely mean when she says the client might 'push back' on the proposal?
- The client will likely accept the proposal without any questions and sign the agreement quickly.
- The client will physically move away from the table and refuse to attend the rest of the meeting.
- The client will probably disagree with or challenge the proposal and raise objections during the meeting. (correct answer)
- The client will ask for the meeting to be rescheduled to a later date that is more convenient.
Explanation: When you don't know a phrase, context clues — the surrounding words and details — are your best tool. Look at the whole conversation, not just the unfamiliar phrase, and ask: what situation is being described?
Here, the supervisor mentions that "the numbers don't add up," tells the employee to fix them, and warns the employee to "be ready to defend our methodology if they question it." This paints a picture of tension and disagreement — the client is expected to challenge or object to something. That context points directly to C: the client will probably disagree with or challenge the proposal and raise objections. The phrase "push back" is a common English idiom meaning to resist or oppose something, and every clue in the conversation supports that meaning.
A is the opposite of what the conversation suggests. Words like "fix," "defend," and "question" signal conflict, not easy acceptance. B takes "push back" too literally — physically moving away from a table. This is a classic trap: idioms rarely mean exactly what they sound like word-for-word. D introduces the idea of rescheduling, which is never mentioned or hinted at anywhere in the conversation.
A good strategy for unfamiliar idioms is to look for action words nearby. Here, "defend" and "question" are strong signals that disagreement is coming — they confirm that "push back" means opposition, not acceptance or a physical action. On questions like this, the wrong answers often either take the phrase too literally or introduce ideas completely absent from the passage.
Question 8
Listen to the announcement. A store manager says over the intercom: "Attention shoppers, we will be closing in fifteen minutes. Please bring your final selections to the register. We appreciate your patience as our system has been a little sluggish today."
You do not know the word 'sluggish.' Based on the announcement, what does the manager most likely mean when she says the system has been 'sluggish'?
- The checkout system has been working unusually fast, causing long lines of happy customers.
- The checkout system has been slow or not working well, which may have caused delays. (correct answer)
- The store's heating system broke down, making the building cold and uncomfortable for shoppers.
- The manager is warning shoppers that a new computer system will be installed next week.
Explanation: When you encounter an unfamiliar word on a reading or listening task, context clues — the surrounding words and phrases — are your most powerful tool. Train yourself to ask: "What does the rest of the sentence or passage tell me about this word?"
In this announcement, the manager says she appreciates your patience because the system has been sluggish. The word "patience" is the key clue. People only need patience when something is slow, delayed, or frustrating — not when things are running smoothly. That strongly points to B as the correct answer: the checkout system has been slow or not working well, causing delays. Notice also that the manager is making an apology-style comment, which fits a situation where customers have been inconvenienced.
Answer A contradicts the context entirely. A fast system would not require an apology or a request for patience — happy, fast-moving customers need no reassurance. Answer C introduces the store's heating system, but nothing in the announcement mentions temperature, comfort, or the building itself. This is a classic distractor that sounds plausible in isolation but has no connection to what was actually said. Answer D suggests a future computer installation, but the manager uses past tense ("has been"), describing something that already happened today — not a future event.
A useful strategy: when you see a word you don't know, circle or mentally highlight the emotional tone of the sentence. Here, "we appreciate your patience" signals something went wrong. Let that tone guide your guess. On vocabulary-in-context questions, the correct answer almost always connects directly to clues already present in the passage — no outside knowledge needed.
Question 9
Listen to the phone call. A woman calls her friend. She says: "You have to try this new place on Fifth Street. The portions are huge and the prices are reasonable. Fair warning though — it gets really hectic on weekends, so go on a weekday if you can."
You do not know the word 'hectic.' Based on everything the woman says, what does she most likely mean when she describes the restaurant as 'hectic' on weekends?
- The restaurant is closed on weekends because the staff needs time to rest and restock supplies.
- The restaurant is quieter and more relaxed on weekends because families prefer to eat at home.
- The restaurant offers special weekend discounts that attract large crowds of bargain shoppers.
- The restaurant is very busy and possibly chaotic on weekends, so it may be stressful to visit then. (correct answer)
Explanation: When you encounter an unfamiliar word on a reading or listening question, the passage itself is your best tool. Look for context clues — the surrounding words and phrases that hint at meaning. Here, the woman gives you several important signals before and after "hectic."
She says the restaurant has huge portions and reasonable prices, which are positives. Then she says "fair warning" — a phrase people use before sharing a caution or downside. She follows that warning by recommending you go on a weekday to avoid the weekend experience. That contrast between weekdays (implied: better) and weekends (implied: worse) is your biggest clue. Whatever "hectic" means, it describes something the woman wants you to avoid.
D is correct because "very busy and possibly chaotic" fits every clue perfectly. Popular restaurants with great prices naturally attract large crowds, which creates a stressful, overwhelming atmosphere — exactly the kind of thing worth warning a friend about.
A is wrong because the woman never suggests the restaurant closes on weekends. She warns you when to go, not that you can't go at all.
B contradicts the passage entirely. The woman frames weekends as the worse option, not a quieter, more relaxed time. Quieter would require no warning.
C introduces an idea — weekend discounts — that appears nowhere in the passage. You should never choose an answer that adds completely new information the speaker never mentions.
Your strategy: when you see "fair warning" or similar cautionary phrases, pay close attention — the speaker is about to define a problem, and that problem is often the focus of a vocabulary-in-context question.
Question 10
Listen to the conversation. A father is talking to his teenage daughter. Father: "You need to start pulling your weight around the house. Your brother does his chores every day without being asked." Daughter: "I know, I know. I've just been really busy with school." Father: "I understand, but that's not an excuse."
You do not know the phrase 'pulling your weight.' Based on the conversation, what does the father most likely mean by this phrase?
- The daughter should exercise more and focus on her physical health at home.
- The daughter needs to carry heavy objects around the house to help her brother.
- The daughter should do her fair share of the household responsibilities. (correct answer)
- The daughter must weigh herself every day and report the results to her father.
Explanation: When you encounter an unfamiliar phrase in a conversation, the best strategy is to use context clues — the surrounding words and situation — to figure out the meaning. This is exactly what this question is testing.
Look at what the father says right after the phrase: "Your brother does his chores every day without being asked." This is the key clue. The father is comparing the daughter unfavorably to her brother, who completes household tasks consistently. The daughter responds by saying she's been busy with school, and the father replies that it's "not an excuse." This tells you the father wants the daughter to contribute more to home responsibilities — not in some unusual way, but in a normal, expected way. That points directly to C: the daughter should do her fair share of household responsibilities. "Pulling your weight" is an idiom meaning to contribute your expected portion of effort in a shared situation.
Answer A is wrong because nothing in the conversation mentions exercise or physical health — the father is focused on chores, not fitness. Answer B is a trap because the word "weight" makes you think of heavy objects, but that's the literal meaning of "weight," not how it's used here idiomatically. Answer D is also a literal trap — "weigh herself" connects to the word "weight," but again, nothing in the context supports this interpretation.
A useful tip: when an unfamiliar phrase appears, ignore the individual words and focus on what the conversation is actually about. The surrounding sentences almost always reveal the meaning.