Adult ESL/ELL High Beginner Quiz: Identifying Required Actions
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Identifying Required ActionsQuestion 1 of 10

NOTICE FROM RIVERSIDE HEALTH CLINIC

Your appointment is scheduled for Thursday, March 14 at 2:00 p.m.

Please note the following requirements:

  • You must bring your insurance card AND a government-issued photo ID.
  • New patients must also bring completed health history forms. You can download these forms from our website.
  • All patients must arrive 20 minutes before their appointment time.
  • Payment for any copay must be made at the front desk before you see the doctor.

If you do not follow these steps, your appointment may be rescheduled.

Maria is a new patient at Riverside Health Clinic. Which of the following correctly describes ALL the things she must do on the day of her appointment?

Arrive at 2:00 p.m., show her insurance card and photo ID, and pay her copay before seeing the doctor.
Arrive at 1:40 p.m., bring her insurance card, photo ID, and completed health history forms, and pay her copay before seeing the doctor.
Arrive at 1:40 p.m., bring her insurance card and photo ID, and download the health history forms at the clinic's front desk.
Arrive at 1:40 p.m., bring only her completed health history forms and insurance card, and pay her copay after seeing the doctor.
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Adult ESL/ELL High Beginner Quiz

Adult ESL/ELL High Beginner Quiz: Identifying Required Actions

Practice Identifying Required Actions in Adult ESL/ELL High Beginner with focused quiz questions that help you check what you know, review explanations, and build confidence with test-style prompts.

What this quiz covers

This quiz focuses on Identifying Required Actions, giving you a quick way to practice the rules, question types, and explanations that matter most for Adult ESL/ELL High Beginner.

How to use this quiz

Try each quiz question before looking at the correct answer. Use the explanations to review missed ideas, then come back to similar questions until the pattern feels familiar.

All questions

Question 1

NOTICE FROM RIVERSIDE HEALTH CLINIC

Your appointment is scheduled for Thursday, March 14 at 2:00 p.m.

Please note the following requirements:

  • You must bring your insurance card AND a government-issued photo ID.
  • New patients must also bring completed health history forms. You can download these forms from our website.
  • All patients must arrive 20 minutes before their appointment time.
  • Payment for any copay must be made at the front desk before you see the doctor.

If you do not follow these steps, your appointment may be rescheduled.

Maria is a new patient at Riverside Health Clinic. Which of the following correctly describes ALL the things she must do on the day of her appointment?

  1. Arrive at 2:00 p.m., show her insurance card and photo ID, and pay her copay before seeing the doctor.
  2. Arrive at 1:40 p.m., bring her insurance card, photo ID, and completed health history forms, and pay her copay before seeing the doctor. (correct answer)
  3. Arrive at 1:40 p.m., bring her insurance card and photo ID, and download the health history forms at the clinic's front desk.
  4. Arrive at 1:40 p.m., bring only her completed health history forms and insurance card, and pay her copay after seeing the doctor.
Explanation: When a notice or announcement lists requirements for different groups of people, your job is to collect all the rules that apply to the specific person in the question — not just some of them. Maria is a new patient, so she must follow both the general rules (for all patients) and the extra rules (for new patients only). Looking at the notice, all patients must: arrive 20 minutes early (20 minutes before 2:00 p.m. = 1:40 p.m.), bring an insurance card and photo ID, and pay their copay before seeing the doctor. New patients must also bring completed health history forms. That gives us four requirements for Maria — and B is the only choice that includes all four correctly. Here's where the other options go wrong. A says Maria arrives at 2:00 p.m., but the notice clearly requires arriving 20 minutes before the appointment. C gets the arrival time right (1:40 p.m.) but says Maria should download the forms at the clinic — the notice says forms must be downloaded from the website ahead of time, meaning she must bring them already completed. D also has the right arrival time but makes two mistakes: it says she brings only her health history forms and insurance card (missing the photo ID), and it says she pays after seeing the doctor, which directly contradicts the notice. A useful strategy: when a passage has bullet points for different groups, underline or mentally flag which rules apply to your specific person. Then check each answer choice against your complete list — any choice missing even one requirement is wrong.

Question 2

NOTICE: Renewing Your Bus Pass

To renew your monthly bus pass, you must follow these steps:

• Visit the Transit Office at 400 Main Street. The office is open Monday–Friday, 8 a.m. to 5 p.m. • Bring your current bus pass and one form of government-issued ID. • Pay the renewal fee of $45 in cash or by debit card. Credit cards and checks are NOT accepted. • If your pass has been expired for more than 30 days, you must also fill out a new application form at the office.

You may NOT renew your pass online or by phone.

Sandra's bus pass expired 35 days ago. She wants to renew it today, a Saturday. What must she do to successfully renew her pass?

  1. Go to the Transit Office on a weekday, bring her expired pass and a government ID, pay $45 by cash or debit card, and fill out a new application form at the office. (correct answer)
  2. Renew her pass online today using a credit card, then bring her government ID to the office within 30 days to complete the process.
  3. Go to the Transit Office on a weekday, bring her expired pass and a government ID, and pay $45 by cash or debit card only.
  4. Visit the Transit Office today on Saturday, bring her expired pass and government ID, pay $45 by cash or debit card, and fill out a new application form.
Explanation: When a question gives you a notice or set of rules, your job is to match every detail of the situation to every requirement in the text. With Sandra's case, you need to track two special conditions: her pass has been expired for more than 30 days, and she wants to go on a Saturday. The notice tells you four things: visit the office on weekdays between 8 a.m. and 5 p.m., bring your current pass and a government ID, pay $45 by cash or debit card only, and — if expired more than 30 days — fill out a new application form. Sandra's pass expired 35 days ago, which is more than 30 days, so that extra step applies to her. Choice A captures all of this correctly and is the right answer. Choice B is wrong in two ways: the notice clearly states you may not renew online or by phone, and credit cards are not accepted — so this option breaks two rules at once. Choice C is close but missing one critical detail — it leaves out the new application form that Sandra must fill out because her pass has been expired for more than 30 days. Leaving out even one required step means the renewal won't be successful. Choice D sounds complete, but it says Sandra should go today, on Saturday — the office is only open Monday through Friday, so she cannot go on a Saturday. A good strategy here: when a notice lists rules, underline the word "must," "not," and any numbers or conditions. These signal the details that test-makers will use to create tricky wrong answers.

Question 3

Text message from your employer:

"Hi everyone. Tomorrow's team meeting has moved to Conference Room B on the 3rd floor. It starts at 9 a.m. sharp — please be there by 8:50. HR needs everyone to sign the new safety agreement before the meeting starts. You can pick up your copy from the front desk when you arrive. Also, bring your employee badge. The 3rd floor requires badge access. See you tomorrow."

According to the message, what must employees do when they first arrive at work tomorrow?

  1. Go directly to Conference Room B, sign the safety agreement, and show their employee badge to the HR manager before 9 a.m.
  2. Arrive at 9 a.m., pick up the safety agreement from HR on the 3rd floor, and sign it during the first part of the meeting.
  3. Email HR their signed safety agreement the night before and bring their employee badge to access the 3rd floor conference room.
  4. Stop at the front desk to pick up the safety agreement, then go to the 3rd floor and sign it before the 9 a.m. meeting begins. (correct answer)
Explanation: When a question asks what employees must do "when they first arrive," pay close attention to the sequence of steps in the message. Your job is to match the order of events to the answer choices — details like where something happens and when matter a lot. Reading carefully, the message says employees should "pick up your copy from the front desk when you arrive" — meaning the first stop is the front desk, not the 3rd floor. After picking up the safety agreement, they need to sign it before the 9 a.m. meeting, which means signing happens before the meeting begins. That matches D perfectly: stop at the front desk first, then head to the 3rd floor, and sign the agreement before 9 a.m. Here's why the other choices miss the mark. A says employees should go directly to Conference Room B first — but the message clearly says to stop at the front desk on arrival. It also mentions showing the badge to the "HR manager," which the message never says. B gets two things wrong: it says to arrive at 9 a.m. (the message says 8:50), and it says the agreement is signed during the meeting, not before. C is completely unsupported — the message never mentions emailing a signed copy the night before. That detail is invented. A helpful strategy: when a passage describes a multi-step process, underline each action word (pick up, sign, arrive, bring) and note the order. Wrong answers often scramble the steps or add information that was never in the text.

Question 4

Voicemail from the Department of Motor Vehicles:

"Hello, this message is for James Ortega. Your driver's license renewal is due by the end of this month. To renew, you have two options. Option 1: Renew online at our website. You will need your current license number and a credit or debit card. Option 2: Visit our office in person. If you come in person, bring your current license, proof of address — such as a utility bill — and payment in cash or by money order. Note: if you renew online, you do NOT need to bring proof of address. Your new license will be mailed to the address on file."

James decides to renew his license in person. Which combination of items does he need to bring?

  1. His current license number, a credit or debit card, and proof of his address such as a utility bill.
  2. His current license, proof of address, and a credit or debit card since cash is not accepted at the DMV office.
  3. His current license and a credit or debit card only, since proof of address is not required for in-person renewal.
  4. His current license, a utility bill or similar proof of address, and cash or a money order for payment. (correct answer)
Explanation: When a passage gives you two different options with different requirements, your job is to match the correct requirements to the correct option — and not mix them up. Here, the voicemail describes two separate renewal paths, each with its own list of needed items. Since James is renewing in person, you should focus only on what the message says about Option 2: bring your current license, proof of address (like a utility bill), and payment in cash or by money order. That points directly to D, which lists exactly those three things accurately and completely. Here's why the other choices fail: A describes the online renewal option — a license number and a credit or debit card are what you need for the website, not for the office. If you accidentally read both options together without separating them, A is an easy trap to fall into. B correctly identifies the license and proof of address, but then makes up a rule — it claims cash is "not accepted," which is the opposite of what the message says. The voicemail specifically states cash is an accepted payment method in person. C drops proof of address entirely, which contradicts the message directly. The passage even highlights that proof of address is not required online — implying it is required in person. C also keeps the credit card, which belongs to the online option, not the in-person one. A good strategy for detail-reading questions: when a passage lists two options or scenarios, mentally draw a line between them. Train yourself to pull information only from the relevant section before choosing your answer.

Question 5

NOTICE FROM WESTSIDE ADULT SCHOOL

All students who want to register for spring classes must do the following:

• Complete the online registration form by Friday, January 10. • Pay the class fee online at the time of registration. Fees vary by class. • Students who have not attended Westside Adult School before must also schedule an in-person placement test. Call the school office to make an appointment. • Students who attended last semester do NOT need to take the placement test. • After registering, check your email for a confirmation. If you do not receive a confirmation within 24 hours, call the office.

Ana attended Westside Adult School last semester and registered for a spring class on January 9. She paid her fee but has not received a confirmation email after two days. What should she do now?

  1. Call the school office because she has not received her confirmation email within 24 hours, as the notice requires. (correct answer)
  2. Go to the school office in person to schedule a placement test and ask about her missing confirmation email.
  3. Register again online before January 10 because her first registration may not have gone through without a confirmation.
  4. Wait until after January 10 to contact the school, since the registration deadline has not yet passed and offices may be busy.
Explanation: When reading a notice or set of instructions, your job is to match each step to the right person and situation. Ask yourself: "Which rules apply to this person, and what do those rules say to do?" Ana attended last semester, so she does not need a placement test — that rule is only for new students. She registered on January 9 (before the January 10 deadline) and paid her fee, so her registration process was correct. The one problem is that she hasn't received a confirmation email after two days — well past the 24-hour window. The notice is clear: if you don't receive a confirmation within 24 hours, call the office. That makes A the right answer. It follows the notice's instructions exactly for her situation. B is wrong for two reasons: Ana doesn't need a placement test because she attended last semester, and the notice says to call the office, not visit in person. Don't add steps the notice never mentions. C is tempting, but the notice never says to re-register if you don't get a confirmation — it says to call the office. Re-registering could also cause her to be charged twice. D is wrong because the 24-hour rule has already been triggered. Waiting longer ignores a clear deadline the notice sets, and the registration deadline (January 10) is a separate issue from the confirmation problem. A useful strategy: in notices with multiple rules, underline who each rule applies to. Mixing up rules for "new students" vs. "returning students" is a common trap on this type of question.

Question 6

Email from your doctor's office:

Subject: Preparing for Your Lab Tests

Dear Patient,

You have lab tests scheduled for this Friday at 7:30 a.m. Please follow these instructions carefully:

  • Do not eat or drink anything except water for 8 hours before your tests.
  • Bring your insurance card and a photo ID.
  • Wear comfortable clothing with short sleeves or sleeves that roll up easily.
  • If you take daily medication, continue taking it with a small amount of water unless your doctor told you to stop.
  • Arrive 10 minutes early to complete paperwork.

If you have questions, call our office at (555) 202-4040.

David takes daily blood pressure medication and has lab tests at 7:30 a.m. on Friday. He wonders whether to take his medication that morning. According to the email, what should he do, and by what time must he stop eating?

  1. He should skip his medication on Friday morning and stop eating by 11:30 p.m. Thursday so he fasts for 8 hours before 7:30 a.m.
  2. He should take his medication with a full glass of water and stop eating by 12:30 a.m. Friday to ensure a full 8-hour fast.
  3. He should take his medication with a small amount of water unless his doctor said otherwise, and stop eating by 11:30 p.m. Thursday. (correct answer)
  4. He should skip his medication until after the tests and stop eating by 12:30 a.m. Friday since the fast only needs to be 8 hours long.
Explanation: When reading medical instructions, you need to do two things: find the exact rule stated in the text, and apply any math carefully. This question tests both skills. The email gives two key pieces of information: (1) take daily medication with a small amount of water unless your doctor said to stop, and (2) fast — avoid food and drink except water — for 8 hours before the 7:30 a.m. appointment. To find when David must stop eating, count 8 hours backward from 7:30 a.m.: 7:30 a.m. minus 8 hours = 11:30 p.m. the night before (Thursday). That makes C correct — David takes his medication with a small amount of water, and he stops eating by 11:30 p.m. Thursday. A is wrong for one reason and right for another. The stop-eating time (11:30 p.m.) is correct, but the email says to continue taking daily medication — not skip it. B gets the medication part partially right (take it), but says "a full glass of water," which contradicts the email's instruction of a small amount. The stop-eating time of 12:30 a.m. is also incorrect math — that's only about 7 hours before 7:30 a.m. D says to skip medication until after tests, which contradicts the email, and also uses the wrong time (12:30 a.m.). A useful strategy: always underline or circle exact words in instructions — words like "small," "unless," and "except" change the meaning significantly. On reading comprehension questions, the correct answer will match the text precisely, not approximately.

Question 7

FLYER: Community English Classes — New Session Starting Soon!

Want to improve your English? Join our FREE classes!

To sign up, you must: ✓ Come to the registration table in Room 101 between 10 a.m. and 2 p.m. on Saturday, September 6. ✓ Bring proof of income (a pay stub or government benefit letter) to show you qualify for free classes. ✓ Bring a completed registration form. Download it at www.englishforall.org before you come. ✓ Classes are for adults 18 and older only. Bring a photo ID to verify your age.

Note: Registration is first come, first served. Space is limited to 20 students. Come early!

Rosa wants to sign up for the free English class. She arrives at 1:45 p.m. on September 6 with her photo ID and a completed registration form, but she forgot her proof of income. What is most likely to happen?

  1. Rosa will be registered successfully because she has her photo ID and completed form, and proof of income can be emailed to the office later.
  2. Rosa will be turned away only because she arrived too close to the 2 p.m. closing time, not because of her missing document.
  3. Rosa may not be registered because she is missing her proof of income, which is required to show she qualifies for the free class. (correct answer)
  4. Rosa can register today without proof of income because the class is free, and income requirements only apply to paid programs.
Explanation: When a flyer lists requirements with checkmarks, every item on that list is a condition — not a suggestion. Questions like this test whether you can identify what happens when someone meets some but not all of the stated requirements. Looking at the flyer, Rosa needs four things: to arrive between 10 a.m. and 2 p.m., proof of income, a completed registration form, and a photo ID. Rosa has three of the four — she's missing her proof of income. The flyer is clear that this document shows she "qualifies for free classes," meaning it's a eligibility requirement, not optional paperwork. Without it, the registration staff has no way to confirm she qualifies. Answer C is correct because it accurately identifies the missing document as the likely reason she won't be registered. Answer A is a trap — it invents an option (emailing documents later) that the flyer never mentions. You should only use information given in the passage. Answer B is wrong because 1:45 p.m. is still within the 10 a.m.–2 p.m. window, so her arrival time is not the problem. The flyer says nothing about being turned away for arriving "too close" to closing. Answer D misreads the purpose of the income requirement — the proof of income determines eligibility for the free program, not whether someone pays. Free doesn't mean no requirements. Study tip: On flyer or notice questions, underline every requirement word like must, bring, and required. If a character is missing even one item, assume it matters — test writers often make distractors that minimize or invent exceptions to those rules.

Question 8

From: Lincoln Community College Admissions To: New Students Subject: Steps to Complete Your Enrollment

Congratulations on your acceptance! To complete your enrollment, you must do the following:

  1. Pay your tuition balance by August 1. Payments must be made online through the student portal.

  2. Attend a mandatory orientation session. You will choose your session date when you log in to the portal.

  3. Bring your high school diploma or GED certificate to the Admissions Office. Do NOT mail or email copies — originals only.

  4. Students who need financial aid must submit the FAFSA form before July 15.

Failure to complete these steps will result in cancellation of your enrollment.

Carlos was accepted to Lincoln Community College and needs financial aid. By what date must he submit the FAFSA, and where must he pay his tuition?

  1. He must submit the FAFSA by August 1 and pay his tuition at the Admissions Office in person.
  2. He must submit the FAFSA by July 15 and pay his tuition online through the student portal. (correct answer)
  3. He must submit the FAFSA by July 15 and bring a copy of his FAFSA confirmation to the Admissions Office.
  4. He must submit the FAFSA by August 1 and pay his tuition online through the student portal.
Explanation: When a passage gives you multiple instructions for different situations, your job is to match the right rule to the right person. Carlos has two specific needs: he requires financial aid, and he needs to pay tuition. You must find the rule for each one separately. Looking at the passage, Step 4 says students who need financial aid must submit the FAFSA before July 15. That applies directly to Carlos. Step 1 says tuition payments must be made online through the student portal — no exceptions are mentioned. That gives you both pieces of information: July 15 for the FAFSA, and the student portal for tuition payment. This matches answer B, which is correct. Answer A is wrong in two ways: it gives the wrong FAFSA deadline (August 1 is the tuition deadline, not the FAFSA deadline) and incorrectly says tuition is paid at the Admissions Office in person. The passage clearly states payments are made online. Answer C gets the FAFSA date right (July 15), but then invents a requirement — the passage never says anything about bringing a FAFSA confirmation to the Admissions Office. Be careful with answer choices that add information the passage never mentions. Answer D gets the tuition location right (online portal), but uses the wrong FAFSA deadline. Confusing July 15 and August 1 is a common trap because both dates appear in the same passage. A useful strategy: when a question asks about two separate details, confirm each one individually before choosing your answer. Don't let getting one part right distract you from checking the other.

Question 9

PARKVIEW APARTMENTS — MOVE-IN INSTRUCTIONS

Welcome to your new home! On your move-in day, please do the following:

  1. Come to the leasing office between 9 a.m. and 11 a.m. to pick up your keys.

  2. Bring a certified check or money order for your security deposit. Personal checks and cash are not accepted.

  3. Both adults listed on the lease must be present and must sign the final lease agreement in the office.

  4. After signing, you will receive a move-in checklist. Complete it and return it to the office within 48 hours.

If only one adult arrives, keys will not be released.

Tom and Lisa are moving into Parkview Apartments together. Lisa cannot come until noon on move-in day. What is the most likely result, and what should they bring?

  1. Tom can pick up the keys alone at 10 a.m. if he brings a certified check; Lisa can sign the lease within 48 hours when she arrives.
  2. They will not receive their keys unless both adults arrive together during the 9 a.m. to 11 a.m. window; they must also bring a certified check or money order for the deposit. (correct answer)
  3. They must both arrive before 11 a.m., but Tom can sign for both of them if he brings a personal check or money order for the deposit.
  4. Lisa can call the office to give her verbal agreement, and Tom can pick up the keys at 10 a.m. with a certified check and the completed move-in checklist.
Explanation: When a document gives you a list of rules, your job is to check every rule against the situation — not just one. Here, the instructions give two key requirements: both adults must be present during the 9–11 a.m. window, and payment must be a certified check or money order. Since Lisa cannot arrive until noon — after the office window closes — neither Tom nor Lisa can pick up the keys that day unless both are present before 11 a.m. That makes B correct. It accurately captures both problems: the timing issue (both must arrive within the 9–11 a.m. window) and the payment requirement (certified check or money order only). A is tempting because Tom could arrive at 10 a.m., but the instructions clearly state keys will not be released if only one adult arrives. Lisa signing later is not offered as an option anywhere in the passage — don't add information that isn't there. C contains two errors. First, one person cannot sign for both — the lease says both adults must sign. Second, personal checks are explicitly not accepted, so bringing one would not work regardless. D sounds creative, but the passage never mentions verbal agreement as an option. When answering reading comprehension questions, stick strictly to what the text says — don't imagine solutions the passage doesn't support. A useful strategy: on questions with multi-step rules, create a quick mental checklist. Ask yourself, "Does this answer satisfy all the conditions?" If even one condition is violated, eliminate that choice.

Question 10

Dear Applicants,

Thank you for applying to the City Job Training Program. Before your first class on Monday, you must complete a few steps. First, go to our website and pay the $25 registration fee online. You will receive a confirmation email. Print this email and bring it to class. Also, bring a photo ID and your Social Security card. Please arrive at least 15 minutes early so we can check you in before class begins.

See you Monday! The Training Office

According to the message, which action must applicants take BEFORE they arrive at class?

  1. Print their Social Security card from the city website and bring it to the office on Monday morning before 9 a.m.
  2. Pay the registration fee online and print the confirmation email they receive afterward. (correct answer)
  3. Arrive 15 minutes early and show their photo ID at the front desk to receive a confirmation email.
  4. Call the Training Office to confirm their registration and ask about parking near the building.
Explanation: When a reading question asks what you "must do before" something happens, your job is to find specific steps listed in the passage — not add information that isn't there. Scan for action words and pay attention to the order they appear. The passage clearly states two things you must do before arriving: first, pay the $25 registration fee on the city website, and second, print the confirmation email you receive after paying. Both of these happen at home, before you ever walk into class. That makes B the correct answer — it matches the passage exactly. A is a trap because it mixes real details with false ones. You do need to bring your Social Security card, but the passage says nothing about printing it from a website or arriving before 9 a.m. When an answer uses words from the passage but changes the meaning, read carefully. C is wrong because it reverses the order of events. Arriving 15 minutes early is something you do when you get to class, not before. Also, the confirmation email comes from paying online — you don't receive it at the front desk. D is incorrect because calling the Training Office is never mentioned anywhere in the passage. This is a common distractor type: it sounds like a reasonable thing to do, but it has no support in the text. A useful strategy: on "according to the passage" questions, only choose answers that are directly stated. If you can't point to the exact sentence in the passage, the answer is likely wrong — no matter how reasonable it sounds.