Adult ESL/ELL Beginner Quiz: Shopping Requesting Items And Info
9 questions · exam conditions
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Shopping Requesting Items And InfoQuestion 1 of 9

A customer says to a store worker: "Excuse me. I am looking for a gift for my friend. Can you show me some options?" The worker shows three scarves: a red one for $15, a blue one for $22, and a green one for $18.

The customer wants to spend less than $20. Which scarves can the customer choose from?

Only the red scarf, because it is the only one that costs less than $20\$20
The red scarf and the green scarf, because both cost less than $20\$20
The blue scarf and the green scarf, because they are the two most popular gift colors
All three scarves, because the worker offered all of them as gift options
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Adult ESL/ELL Beginner Quiz

Adult ESL/ELL Beginner Quiz: Shopping Requesting Items And Info

Practice Shopping Requesting Items And Info in Adult ESL/ELL Beginner with focused quiz questions that help you check what you know, review explanations, and build confidence with test-style prompts.

What this quiz covers

This quiz focuses on Shopping Requesting Items And Info, giving you a quick way to practice the rules, question types, and explanations that matter most for Adult ESL/ELL Beginner.

How to use this quiz

Try each quiz question before looking at the correct answer. Use the explanations to review missed ideas, then come back to similar questions until the pattern feels familiar.

All questions

Question 1

A customer says to a store worker: "Excuse me. I am looking for a gift for my friend. Can you show me some options?" The worker shows three scarves: a red one for $15, a blue one for $22, and a green one for $18.

The customer wants to spend less than $20. Which scarves can the customer choose from?

  1. Only the red scarf, because it is the only one that costs less than $20\$20
  2. The red scarf and the green scarf, because both cost less than $20\$20 (correct answer)
  3. The blue scarf and the green scarf, because they are the two most popular gift colors
  4. All three scarves, because the worker offered all of them as gift options
Explanation: When a question asks which items fit within a budget, your job is to compare each price to the spending limit and filter out anything that costs too much. Here, the customer wants to spend less than $20. That means the price must be strictly under $20 — not equal to it, not above it. Check each scarf: the red scarf costs $15, which is less than $20 ✓. The blue scarf costs $22, which is more than $20 ✗. The green scarf costs $18, which is less than $20 ✓. That gives you two options — the red and green scarves — making B the correct answer. Answer A is only half right. It correctly identifies the red scarf but ignores the green scarf, which also fits the budget at $18. Choosing an answer that leaves out valid options is a common trap — always check every item before deciding. Answer C mentions the blue scarf ($22), which exceeds the $20 limit, so it cannot be chosen. It also brings in a reason ("popular gift colors") that is never mentioned in the passage — don't add outside information that isn't there. Answer D includes all three scarves, but the blue scarf at $22 breaks the budget rule, so it cannot be included. Study tip: On reading questions like this, underline the key condition (here: "less than $20") before evaluating any answer choices. Testing each option against that condition one by one prevents you from missing items or including ones that don't qualify.

Question 2

A customer is at a store and hears a worker say: "All shirts are on sale today. Buy one, get one for half price."

The customer wants to buy two shirts. One shirt costs $20. How much does the customer pay in total for both shirts?

  1. $40\$40, because each shirt costs $20\$20 and the sale only applies to shirts over $25\$25
  2. $20\$20, because the second shirt is free when you buy one shirt at full price
  3. $25\$25, because both shirts together are discounted by half, making each shirt cost $12.50\$12.50
  4. $30\$30, because the second shirt is half of $20\$20, which is $10\$10, and $20+$10=$30\$20 + \$10 = \$30 (correct answer)
Explanation: When you see a "buy one, get one" sale, slow down and read carefully — these deals have specific rules. "Buy one, get one for half price" means you pay full price for the first item and half price for the second item. It does not mean both items are discounted together, and it does not mean the second item is free. Here's the math for the correct answer, D: The first shirt costs the full $20\$20. The second shirt is half of $20\$20, which is $20÷2=$10\$20 \div 2 = \$10. Adding them together: $20+$10=$30\$20 + \$10 = \$30. That's your total. Now let's look at why the other choices are wrong. A is incorrect because it invents a rule — the passage says nothing about a $25\$25 minimum. Don't add conditions that aren't in the text. B is a common mix-up: "buy one, get one free" (BOGO free) is a different deal. This sale says "half price," not "free" — one word changes everything. C makes the mistake of splitting the discount across both shirts equally, but that's not how this sale works. Only the second shirt is half price; the first shirt stays at full price. A good strategy: when a question involves a sale or discount, underline the exact wording and ask yourself, "Which item does the discount apply to, and how much is it?" Sales language can be tricky, so always go back to what the passage actually says before calculating.

Question 3

A customer walks into a clothing store and says to a worker: "I need a dress for a party. Do you have this dress in a small?" The worker answers: "We have it in medium and large, but not in small."

The customer usually wears a small. She decides to try the next size up. What should she say to the worker?

  1. "I will take the large one, please. Can I try it on first?"
  2. "I will come back another day when you have the small size, thank you."
  3. "I do not want a dress anymore. Can you show me some jackets instead?"
  4. "I will take the medium, please. Can I try it on first?" (correct answer)
Explanation: When shopping for clothes, it helps to know the phrase "the next size up," which means one size larger than what you normally wear. If you wear a small, the next size up is a medium. If the store does not have a small, a medium is the closest fit — not a large, which would be two sizes bigger. In this situation, the customer wears a small and wants to try the next size up. That means she should ask for the medium. Choice D — "I will take the medium, please. Can I try it on first?" — is correct because she is choosing the right size and also asking to try it on before buying, which is a natural and polite thing to do in a clothing store. Choice A is incorrect because it asks for the large, which skips the medium entirely. The large is two sizes up, not one. Choice B is incorrect because the customer decides to wait for the small, but the question clearly says she decides to try the next size up — she is not waiting. Choice C is wrong because she changes her mind completely and asks about jackets, which does not match the situation at all. A helpful tip: on questions like this, pay close attention to key phrases such as "next size up," "decides to," or "instead." These words tell you exactly what action the person is taking. Reading those clue words carefully will help you eliminate wrong answers quickly.

Question 4

A customer is in a shoe store. He wants to buy sneakers. He tries on a pair but they feel too tight. He wants to ask the worker for a bigger pair.

What is the BEST thing for the customer to say to the store worker?

  1. "Can I have these sneakers in a larger size, please?" (correct answer)
  2. "How much do these sneakers cost today?"
  3. "Do you sell sneakers in this store?"
  4. "Can I return these sneakers for a refund?"
Explanation: When you need something in a store, the key is matching your words to your exact situation. Here, the customer already has the sneakers — he just needs a different size because they feel too tight. Ask yourself: what does he need right now, and which answer solves that specific problem? Choice A, "Can I have these sneakers in a larger size, please?" is the best answer because it directly addresses the problem. The sneakers are too tight, which means they are too small, so asking for a larger size is the logical next step. The phrasing is also polite and natural — exactly what a shopper would say to a store worker. Choice B asks about the price, but the customer already wants to buy the sneakers — cost is not his concern in this moment. Choice C asks whether the store sells sneakers, but he is already holding a pair, so that question makes no sense at this point in the story. Choice D asks about returning the sneakers for a refund, which means giving them back for money — but the customer does not want to return them, he wants to keep them in a bigger size. A refund and an exchange are two very different things. A useful tip for questions like this: always re-read the passage and identify the character's specific problem before looking at the answer choices. The right answer will solve that exact problem — not a related or similar one. Train yourself to eliminate answers that solve the wrong problem, even if they use familiar vocabulary.

Question 5

Two friends are practicing shopping conversations. Friend 1 says: "Excuse me, I would like to buy these pants. How much are they?" Friend 2 says: "They are $35." Friend 1 then says: "Do you have them in a dark color?"

Friend 1 already asked about price. What basic shopping information has Friend 1 NOT yet asked about?

  1. The location of the checkout counter in the store
  2. The available sizes for the pants (correct answer)
  3. Whether the store accepts credit cards for payment
  4. The store's return policy for clothing items
Explanation: When shopping for clothes, there are a few key pieces of information a customer usually needs: price, size, color, material, and sometimes payment options or store policies. This question asks you to identify what basic shopping detail is still missing from the conversation. Friend 1 has already asked about price ("How much are they?") and color ("Do you have them in a dark color?"). So look for the most natural, essential next question a shopper would ask — something a person needs to know before buying clothing. That missing piece is size. Knowing whether the pants come in your size is just as important as price and color. Without asking about size, you cannot complete a clothing purchase. Choice B is correct. Choice A is wrong because asking where the checkout counter is located is not basic product information — it is a navigation question, and most shoppers find the checkout on their own or ask only when ready to pay. Choice C is wrong because payment method (credit card vs. cash) is a practical question, but it comes after you have decided to buy the item. It is not as essential as knowing if the item fits. Choice D is wrong because return policies are important, but they are store policy questions — not basic information about the product itself. A beginner shopper would not typically ask about returns before even deciding to purchase. A helpful tip: in clothing conversations, remember the three most basic questions are price, size, and color — and check which ones are already covered before choosing your answer.

Question 6

A store worker says to a customer: "Can I help you find something today?"

The customer wants to buy a black sweater. Which response BEST shows the customer asking for the item and the color correctly?

  1. "Yes, I need some sweaters. Do you have any black clothing here?"
  2. "Yes, I want a black sweater, please. Do you have one?" (correct answer)
  3. "Yes, I like sweaters and I have a black one at home already."
  4. "Yes, black is my favorite color and I need some new clothes."
Explanation: When someone offers to help you in a store, the most effective response does two things: it says yes to the offer and then clearly states exactly what you want — the item and its description. This question tests whether you can recognize a complete, direct request in English. Answer B does this perfectly: "Yes, I want a black sweater, please. Do you have one?" The customer confirms they want help, names the specific item (sweater), includes the color (black), uses polite language ("please"), and asks a clear follow-up question. Every piece of information the worker needs is there. The other choices each have a specific problem. Answer A mentions sweaters and black clothing separately, but the customer never actually asks for a black sweater as one item — it's vague and indirect. Answer C is a common trap: the customer talks about sweaters and even mentions the color black, but they're describing something they already own at home, not asking to buy anything new. Answer D mentions black as a favorite color and needing new clothes, but again, the customer never asks for a sweater specifically — the worker would have no idea what to find. A good strategy here is to ask yourself: Does this response actually make the request? Wrong answers on questions like this often include related words (colors, clothing) without forming a real, complete ask. In English shopping conversations, a strong request names the item + description + a direct question like "Do you have one?" — just like answer B demonstrates.

Question 7

Maria is at a clothing store. She sees a jacket she likes, but she does not know the price. She wants to ask the store worker for help.

Which question should Maria ask the store worker to find out how much the jacket costs?

  1. "What size is this jacket, please?"
  2. "Do you have this jacket in blue?"
  3. "How much is this jacket, please?" (correct answer)
  4. "Where is the jacket section in the store?"
Explanation: When you want to find out the price of something in a store, you need to use a specific question in English. The key phrase to remember is "How much...?" — this is how English speakers ask about cost or price. If you see a question asking what someone should say to get specific information, match the question to the goal of the situation. In this passage, Maria's goal is clear: she wants to know how much the jacket costs. Choice C — "How much is this jacket, please?" — is the correct question because it directly asks for the price. The word "please" also makes it polite, which is natural when speaking to a store worker. The other choices ask about different things entirely. Choice A — "What size is this jacket?" — asks about the size of the jacket, not the price. Choice B — "Do you have this jacket in blue?" — asks about color options, which has nothing to do with cost. Choice D — "Where is the jacket section?" — asks for directions inside the store, but Maria has already found the jacket, so this question does not make sense in context. A helpful tip: in English, "How much...?" always signals a question about money or price. Memorize this phrase — you will use it often when shopping. On questions like this, always re-read the passage to identify the speaker's specific goal, then find the answer choice that matches that goal exactly.

Question 8

A student is learning how to ask for information in a store. Her teacher gives her this situation: 'You are in a bookstore. You want a specific book, but you do not see it on the shelf. You need to ask a worker for help.'

Which sentence asks for the item AND its price in ONE polite question?

  1. "Excuse me, this book is not on the shelf where I expected to find it today."
  2. "Excuse me, I enjoy reading books and I have been looking around the store for a while."
  3. "Excuse me, do you carry this book, and if so, how much does it cost?" (correct answer)
  4. "Excuse me, could you please show me where the children's book section is located?"
Explanation: When you need to ask for help in a store, the most effective questions are direct and efficient — they get you the information you need in as few words as possible. This question tests whether you can identify a sentence that accomplishes two goals at once: asking if an item is available AND asking about its price. Choice C — "Excuse me, do you carry this book, and if so, how much does it cost?" — does exactly that. It uses "do you carry" to ask if the store has the book, and "how much does it cost" to ask the price, all in one polite, complete question. This is the correct answer. The other choices each have a clear problem. Choice A tells the worker that you didn't find the book on the shelf, but it never actually asks anything — it's a statement, not a question, so the worker doesn't know how to help you. Choice B describes your personal habits and how long you've been shopping, which is unnecessary personal information that doesn't ask for help at all. Choice D asks where the children's book section is — that's a location question, not a question about a specific book or its price, so it misses both goals entirely. A helpful strategy: when a question asks you to find a sentence that does multiple things, check each answer choice against a simple list. Does it ask about availability? Does it ask about price? Only the choice that checks both boxes is correct. Train yourself to match the answer to the full task, not just part of it.

Question 9

David is at a grocery store. He picks up a can of soup but there is no price tag on it. He wants to know how much it costs before he buys it.

Which sentence is the MOST appropriate for David to say to a store worker?

  1. "Excuse me, could you tell me the price of this soup, please?" (correct answer)
  2. "Excuse me, do you work in this part of the store today?"
  3. "Excuse me, I think this soup is missing its price tag somewhere."
  4. "Excuse me, what kind of soup do most people buy here?"
Explanation: When you need something specific from another person, the most effective communication is direct and clear — you ask exactly for what you need. This question tests whether you can identify the most appropriate sentence for a real-life situation. David has one clear goal: he wants to know the price of the soup. The best sentence will address that goal directly and politely. Choice A — "Excuse me, could you tell me the price of this soup, please?" — does exactly that. It is polite ("excuse me," "please"), respectful (uses "could you" instead of a demand), and specific (asks directly about the price). A store worker hearing this will immediately understand what David needs and can help him right away. The other choices all miss the point. Choice B asks whether the worker is assigned to that part of the store — this doesn't get David any closer to knowing the price, and it wastes time. Choice C states that the price tag is missing, but it doesn't actually ask for anything. David is making an observation, not a request, so the worker might just say "yes, you're right" and walk away. Choice D asks what soup is most popular — interesting, maybe, but completely unrelated to David's actual problem. Notice that B, C, and D all seem related to the situation, but none of them directly ask for the price. This is a common trap: the wrong answers sound connected to the topic but don't solve the real problem. Study tip: In communication questions, always ask yourself — does this sentence solve the person's actual problem? If not, it's probably wrong.