Adult ESL/ELL Beginner Quiz: Locating Details In Messages
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Locating Details In MessagesQuestion 1 of 10

Hi, Maria. This is a message from your son's school. There is a parent meeting this Tuesday at 7:00 p.m. The meeting is in Room 12, on the second floor of the main building. Please enter through the side door on Green Street. If you cannot come, please call the school office at 555-0218 before 3:00 p.m. on Tuesday. We hope to see you there.

Maria cannot go to the meeting. By what time must she call the school on Tuesday?

By 7:00 p.m. on Tuesday, because that is when the parent meeting begins
By 3:00 p.m. on Tuesday, because the message says to call before that time
By 12:00 p.m. on Tuesday, because Room 12 is mentioned and that number suggests noon
By 2:00 p.m. on Tuesday, because the second floor is mentioned and that number suggests 2:00
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Adult ESL/ELL Beginner Quiz

Adult ESL/ELL Beginner Quiz: Locating Details In Messages

Practice Locating Details In Messages in Adult ESL/ELL Beginner with focused quiz questions that help you check what you know, review explanations, and build confidence with test-style prompts.

What this quiz covers

This quiz focuses on Locating Details In Messages, giving you a quick way to practice the rules, question types, and explanations that matter most for Adult ESL/ELL Beginner.

How to use this quiz

Try each quiz question before looking at the correct answer. Use the explanations to review missed ideas, then come back to similar questions until the pattern feels familiar.

All questions

Question 1

Hi, Maria. This is a message from your son's school. There is a parent meeting this Tuesday at 7:00 p.m. The meeting is in Room 12, on the second floor of the main building. Please enter through the side door on Green Street. If you cannot come, please call the school office at 555-0218 before 3:00 p.m. on Tuesday. We hope to see you there.

Maria cannot go to the meeting. By what time must she call the school on Tuesday?

  1. By 7:00 p.m. on Tuesday, because that is when the parent meeting begins
  2. By 3:00 p.m. on Tuesday, because the message says to call before that time (correct answer)
  3. By 12:00 p.m. on Tuesday, because Room 12 is mentioned and that number suggests noon
  4. By 2:00 p.m. on Tuesday, because the second floor is mentioned and that number suggests 2:00
Explanation: When you read a recorded message or notice, your job is to find the exact words that answer the question — not to guess or make connections that aren't there. The message clearly states: "If you cannot come, please call the school office at 555-0218 before 3:00 p.m. on Tuesday." That one sentence answers the question directly. Since Maria cannot attend, she must call before 3:00 p.m. on Tuesday, making B the correct answer. Here's why the other choices are wrong. A pulls the time 7:00 p.m. from the message, but that is when the meeting starts, not the deadline to call the office. The message gives two different times for two different purposes — you need to match the right time to the right situation. C is a trap: it takes the room number (Room 12) and turns it into a time (12:00 p.m./noon). Room numbers and times are completely different pieces of information — never mix them. D makes the same kind of mistake, turning "second floor" into "2:00 p.m." This is not how reading comprehension works. Numbers in a passage each have a specific job — a floor number is not a time. A useful strategy: when a passage contains several numbers (times, room numbers, phone numbers, floors), slow down and ask yourself what each number means. Match each number to its label in the text. The question will often use one number as the answer while including other numbers to distract you. Always go back to the exact words.

Question 2

This is a message for Amina from Green Valley Clinic. Your test results are ready. Please come to pick up your results at our new location: 95 Central Avenue. Do not go to our old office at 59 Central Avenue. We are open Tuesday through Saturday. Our phone number is 555-0433. Please bring a photo ID when you come. Thank you, Amina.

Amina goes to pick up her results. Which address should she go to?

  1. 59 Central Avenue, which is the first address the clinic mentions in the message
  2. 43 Central Avenue, which comes from the phone number digits at the end of the message
  3. 54 Central Avenue, which combines digits from both addresses given in the message
  4. 95 Central Avenue, which is the new location the clinic tells Amina to use (correct answer)
Explanation: When a message includes both an old address and a new address, your job is to figure out which one the person should actually use — and the passage will usually tell you directly. In this message, the clinic gives Amina clear instructions: go to 95 Central Avenue, their new location. The very next sentence says "Do not go to our old office at 59 Central Avenue." This makes D the correct answer — it matches exactly what the clinic tells Amina to do. Choice A is a trap for readers who stop too early. Yes, 59 Central Avenue is the first address mentioned, but the message immediately tells Amina not to go there. Reading the full sentence matters. Choice B is a creative but incorrect distractor — 43 Central Avenue is not in the passage at all. It comes from pulling digits out of the phone number (555-0433), which has nothing to do with a street address. Choice C, 54 Central Avenue, is also invented — it does not appear anywhere in the message. It tricks readers who might mix up or combine the digits from both real addresses (95 and 59), but mixing numbers from different facts is never the right strategy. A useful tip for questions like this: when a passage gives you two versions of the same information (old vs. new, wrong vs. right), always look for the word that tells you which one to follow — words like new, do not, instead, or now. The message here does this perfectly with "new location" and "Do not go to." Train yourself to spot those signal words, and questions like this become much easier.

Question 3

Hi, this is a message for Jin. My name is Sandra from Metro Adult School. Your GED prep class will begin on Wednesday, October 2nd. Class is held every Tuesday and Thursday evening from 5:30 to 7:30. Please arrive at Building B, Room 4. Parking is available on Lake Street. Our office number is 555-0629. See you soon, Jin.

Jin reads the message carefully. On which days will he attend class each week?

  1. Monday and Wednesday, because the message says the class begins on Wednesday, October 2nd
  2. Wednesday and Thursday, because the start date is Wednesday and Thursday is the next day mentioned
  3. Tuesday and Thursday, because the message states class is held on those two evenings each week (correct answer)
  4. Tuesday and Wednesday, because October 2nd falls on a Wednesday and Tuesday comes just before it
Explanation: When reading a phone message or announcement, your job is to find specific details — not just words that sound familiar. This question asks about the weekly class schedule, so you need to look for the part of the message that describes the regular meeting days, not the start date. The message clearly states: "Class is held every Tuesday and Thursday evening from 5:30 to 7:30." The word "every" is your signal — it tells you these are the days Jin will attend each week, making C the correct answer. Here is why the other choices lead you astray. A focuses on "Wednesday, October 2nd," but that date only tells you when the class begins — it says nothing about which days it meets regularly. B makes a similar mistake by combining the start date (Wednesday) with Thursday, as if those two words appearing near each other in the message means they go together. They do not — they describe two different things. D also uses October 2nd, adding Tuesday because it falls right before Wednesday on the calendar. Again, this confuses the start date with the weekly schedule. A useful strategy: when a message or notice contains multiple dates and details, slow down and ask yourself, "What is each piece of information actually describing?" Words like "every," "each week," or "held on" signal the regular schedule. Words like "begin" or "start date" signal a one-time event. Separating those two ideas will help you avoid the traps in questions like this one.

Question 4

Hello, this message is for Carlos. This is Tony from Riverside Community Center. Our English class starts on Monday, September 9th. Class meets every Monday and Wednesday from 6:00 p.m. to 8:00 p.m. The center is at 310 Oak Avenue. If you have questions, call 555-0347. Again, that number is 555-0374. Thank you, Carlos.

Carlos wants to call the community center. Which phone number should he use?

  1. 555-0347, because it is the first number Tony said in the message
  2. 555-0374, because Tony repeated and corrected the number at the end of the message (correct answer)
  3. 310-0347, because the address and the first phone number are combined in the message
  4. 555-0934, because those digits appear when you reverse part of the address number
Explanation: When you listen to a recorded message, pay close attention to any information that gets repeated or corrected. Speakers often catch their own mistakes and fix them out loud — and that correction is the version you should trust. In this message, Tony gives a phone number twice. The first time, he says "555-0347." Then, right after, he says "Again, that number is 555-0374." This is a classic self-correction: Tony realized he may have misspoken and restated the number. The second version — 555-0374 — is the one Carlos should use, making B the correct answer. Choice A is a trap. Just because a number appears first does not make it correct. Tony repeated the number specifically to clarify it, which signals that the first version may have been an error. Always prioritize the most recent, confirmed information. Choice C mixes up two completely different pieces of information — the address (310 Oak Avenue) and the phone number. These are separate details and should never be combined. Mixing an address with a phone number is a reading comprehension error, not a strategy. Choice D invents a number that does not appear anywhere in the message. Reversing digits from the address is not a real method for finding a phone number — this option is designed to distract students who are confused or guessing. Study tip: In listening or reading passages, when a speaker repeats information and slightly changes it, the second version is almost always the intended correction. Train yourself to notice phrases like "again" or "that is" — they signal an important correction is coming.

Question 5

Good morning. This is a recorded message for patients of Sunrise Medical Group. Our office has moved. Our new address is 1150 Pine Boulevard, Suite 6. Our old address was 1510 Pine Boulevard. Our phone number has not changed: 555-0390. Office hours are Monday, Wednesday, and Friday from 8:00 a.m. to 4:00 p.m. For emergencies, please call 911.

A patient needs to visit the doctor's office. What is the correct address?

  1. 1510 Pine Boulevard, Suite 6, because the suite number belongs with the most complete address given
  2. 1150 Pine Boulevard, with no suite number, because the message gives that street number first for the new location
  3. 1150 Pine Boulevard, Suite 6, because the message states this is the new and correct address (correct answer)
  4. 1510 Pine Boulevard, with no suite number, because that was the full address before the office moved
Explanation: When a recorded message tells you that something has changed, focus on the new information — that is what is currently true and useful. In this passage, the office announces it has moved. The new address is clearly stated as "1150 Pine Boulevard, Suite 6." Both pieces of information — the street number and the suite number — are given together as the complete new location. This makes C the correct answer: 1150 Pine Boulevard, Suite 6 is the full, current address a patient should use. Here is why the other choices lead you in the wrong direction. A mixes information incorrectly — it takes the suite number from the new address but attaches it to the old street number, 1510. No single sentence in the passage combines those two details. B gets the street number right (1150) but drops the suite number. The message provides Suite 6 as part of the new address, so leaving it out gives an incomplete location. D gives the old address, 1510 Pine Boulevard, which the passage explicitly says the office has left. Going there would mean visiting the wrong place. A helpful strategy: when a passage contains old vs. new information, underline or mentally mark what has changed. Words like "moved," "new," and "has not changed" are signal words that tell you which details are current. On reading comprehension questions, always ask yourself, "Is this information still true right now?" The answer you need will almost always come from the most up-to-date facts in the passage.

Question 6

Hello, this message is for Yolanda. This is the Hillview Public Library. The book you requested is ready for pickup. You can pick it up at our main branch at 88 Forest Lane. We are open until 8:00 p.m. on weekdays and until 5:00 p.m. on weekends. Your book will be held for you until this Saturday. After Saturday, we will return it to the shelf. If you have questions, call 555-0263.

Yolanda can only go to the library on Saturday afternoon. She arrives at 4:45 p.m. on Saturday. Can she still pick up the book, and why?

  1. No, because the library closes at 4:00 p.m. on Saturdays, so she arrives after closing time
  2. No, because even though the library is open, Saturday is the last day and the book may already be returned
  3. Yes, because the library stays open until 8:00 p.m. on Saturdays, so she has plenty of time to arrive
  4. Yes, because Saturday is the last day to pick up the book and 4:45 p.m. is before the 5:00 p.m. weekend closing time (correct answer)
Explanation: When reading a message like this one, you need to gather two separate pieces of information: the library's closing time on weekends, and the deadline to pick up the book. Then check whether both conditions are satisfied at the same time. The passage clearly states the library is open until 5:00 p.m. on weekends, and that the book will be held until this Saturday. Yolanda arrives at 4:45 p.m. on Saturday — that is 15 minutes before closing, and it is still the last day the book is being held. Both conditions work in her favor, which makes D the correct answer. She can walk in, pick up the book, and leave with time to spare. Here is why the other choices are wrong. A invents a 4:00 p.m. closing time that never appears in the passage — always go back to the text and do not assume. B sounds logical at first, but it misreads the deadline. The passage says the book is held until Saturday, meaning Saturday is still a valid pickup day — the book would only be returned after Saturday. C is wrong because it confuses the weekday hours (8:00 p.m.) with the weekend hours (5:00 p.m.). The library does not stay open until 8:00 p.m. on Saturdays, so this choice uses the wrong closing time even though its conclusion happens to be correct. Study tip: When a passage has multiple times or dates, slow down and match each detail to the right situation. Test questions are often designed to mix up weekday versus weekend hours or "until" versus "after" language.

Question 7

Hello, Fatima. This is a message from your landlord, Mr. Park. There is a building inspection on Friday, November 8th, between 10:00 a.m. and noon. A worker will come to your apartment, number 3B. If you cannot be home, please call my office at 555-0755 by Thursday at 5:00 p.m. You can also reach me on my cell phone at 555-0577. Thank you.

Fatima cannot be home for the inspection. She wants to call Mr. Park's office. What is the office phone number and the deadline to call?

  1. Call 555-0755 by Thursday at 5:00 p.m., because that is the office number and deadline in the message (correct answer)
  2. Call 555-0577 by Thursday at 5:00 p.m., because that is the cell number listed with that deadline
  3. Call 555-0755 by Friday at 10:00 a.m., because that is the office number and the inspection start time
  4. Call 555-0577 by Friday at noon, because that is the cell number and the time the inspection ends
Explanation: When a phone message gives you two phone numbers and asks you to act by a certain time, slow down — it's easy to mix up which number goes with which instruction. Your job is to match the right number to the right action and the right deadline. In Mr. Park's message, he gives Fatima two options: call his office at 555-0755, or reach him on his cell phone at 555-0577. The deadline to call — Thursday at 5:00 p.m. — applies to both options, since the inspection is Friday and he needs advance notice. Answer A is correct because it correctly pairs the office number (555-0755) with the Thursday 5:00 p.m. deadline. This is exactly what the message says. Answer B uses the wrong number. 555-0577 is the cell phone, not the office. Since Fatima specifically wants to call the office, this is the wrong number, even though the deadline is correct. Answer C has the right office number (555-0755), but changes the deadline to "Friday at 10:00 a.m." — that's when the inspection starts, not when Fatima must call. The message never says to call by Friday. Answer D makes two mistakes: it gives the cell number instead of the office number, and it uses "Friday at noon," which is when the inspection ends, not the call deadline. Study tip: When a passage has two similar-looking numbers or times, underline each one and note what it refers to. Test questions often swap details to see if you read carefully — don't rush past the specifics.

Question 8

Hi, this is a message for Paulo. I'm calling from City Job Center. We found a job opening that matches your skills. The interview is scheduled for next Monday at 9:15 a.m. The company is called BrightStart. Their office is at 27 Commerce Drive, third floor. Please call BrightStart directly to confirm at 555-0184. Do not call our office for this — call BrightStart. Good luck, Paulo.

Paulo wants to confirm his interview. Which number should he call?

  1. 555-0184, because the message says to call BrightStart directly at that number to confirm (correct answer)
  2. The City Job Center number, because they arranged the interview and left the message for Paulo
  3. 27-0184, because the address number and phone number are both needed to reach BrightStart
  4. A number not given in the message, because Paulo must look up BrightStart's number on his own
Explanation: When a recorded message gives you instructions about what to do next, your job is to follow those instructions exactly — even if they seem unexpected. Questions like this test whether you can find specific directions in a short passage. The message tells Paulo clearly: "Please call BrightStart directly to confirm at 555-0184." That one sentence contains everything he needs — who to call (BrightStart), why (to confirm), and the number (555-0184). The speaker even repeats the point: "Do not call our office for this — call BrightStart." This repetition is a signal that the instruction is important. Answer A follows those directions exactly, making it correct. Answer B is a common trap. It feels logical — the City Job Center left the message, so why not call them back? But the message specifically says not to call their office. Reading carefully means following what the passage actually says, not what seems logical on its own. Answer C combines the street address number (27) with part of the phone number (0184) to create "27-0184." This is not a real phone number from the passage. Never mix address information with phone number information — they are two separate details that serve different purposes. Answer D suggests Paulo must search for the number himself. This contradicts the passage, which already provides the number he needs. If a message gives you a phone number, you do not need to look one up. A good strategy for these questions: when a passage gives a direct instruction, underline or circle it. The answer is usually found in that instruction, word for word.

Question 9

Hi, this is a message for Rosa. My name is Dr. Chen. Your appointment is on Thursday, March 14th, at 2:30 in the afternoon. We are located at 48 Maple Street, not 84 Maple Street. Please call us back at 555-0192 if you need to change the time. Thank you.

Rosa wants to go to her appointment. What is the correct address of the office?

  1. 84 Maple Street, which is the address Dr. Chen mentioned first in the message
  2. 48 Maple Street, which is the corrected address Dr. Chen gave in the message (correct answer)
  3. 14 Maple Street, which matches the date of the appointment in the message
  4. 55 Maple Street, which comes from the phone number mentioned in the message
Explanation: When you listen to or read a voicemail or message, pay close attention to corrections — moments when the speaker changes or fixes information they already gave. These corrections are often the most important details in the message. In this voicemail, Dr. Chen says the office is at "48 Maple Street, not 84 Maple Street." The word not is your signal that Dr. Chen is correcting a possible mistake. The real, confirmed address is 48 Maple Street, which makes B the correct answer. Rosa should go to 48 Maple Street if she wants to reach the right office. Choice A is a trap. It uses 84 Maple Street, which Dr. Chen actually mentioned to warn Rosa away from it — not to confirm it. Reading too quickly, you might grab the first number you see and miss the correction. Choice C uses 14 Maple Street, which comes from the date (March 14th), not from the address at all — this answer is mixing up numbers from different parts of the message. Choice D uses 55 Maple Street, pulling digits from the phone number (555-0192) and placing them where they don't belong. Both C and D are examples of "number confusion" — mixing details from one part of the message into another. A useful strategy: when a message contains several numbers (dates, addresses, phone numbers), slow down and ask yourself what each number refers to. Numbers are easy to mix up, and test questions are designed to take advantage of that. Always connect each number to its meaning before choosing your answer.

Question 10

Hello. You have reached the Westside Food Bank. Our address is 702 River Road. We are open Monday through Friday from 9:00 a.m. to 5:00 p.m. On Saturdays, we are open from 10:00 a.m. to 2:00 p.m. We are closed on Sundays. To speak with someone, please call 555-0861 during business hours. For after-hours questions, leave a message at 555-0816.

A person wants to talk to someone at the food bank on Saturday morning. Which number should they call, and at what time can they first call?

  1. Call 555-0861 starting at 9:00 a.m., because that is the main number and the weekday opening time
  2. Call 555-0816 starting at 10:00 a.m., because Saturdays require the after-hours number and a later start
  3. Call 555-0861 starting at 10:00 a.m., because that is the main number and Saturday hours begin then (correct answer)
  4. Call 555-0816 starting at 9:00 a.m., because the after-hours number works at all times including weekends
Explanation: When reading a recorded message like this one, you need to find two pieces of information at once: the right phone number and the right time. The passage gives you two different numbers for two different situations — one for business hours, one for after hours — so matching the situation to the correct number is the key skill being tested. For a Saturday morning call, look at what the passage tells you about Saturdays: the food bank is open from 10:00 a.m. to 2:00 p.m. Because the bank is open during that window, Saturday morning counts as "business hours." The passage says to call 555-0861 during business hours, and Saturday hours begin at 10:00 a.m. That makes C the correct answer — call 555-0861 starting at 10:00 a.m. Here is why the other choices go wrong. A uses the right phone number (555-0861) but the wrong time. The 9:00 a.m. opening applies to weekdays only, not Saturdays. B gets the time right (10:00 a.m.) but picks the wrong number. The 555-0816 number is for after-hours messages, not for live Saturday calls when the bank is open. D makes a double error — it uses the after-hours number and an incorrect start time, based on the false idea that the after-hours line works at any time on weekends. A useful habit: when a passage lists different rules for different days or times, underline each one separately before answering. That way you won't accidentally mix up weekday rules with weekend rules.