Care Coordination And Referrals - NCLEX Rn

  1. A 74-year-old client with chronic heart failure is being transferred from an acute care unit to a rehabilitation facility after deconditioning. The client requires daily weights, a 2-gram sodium diet, and strict intake/output monitoring. What is the nurse's PRIORITY action to facilitate a seamless interfacility transfer?
    Answer: Communicate the heart failure monitoring parameters (daily weights, diet, I&O goals) and recent trends to the receiving facility This question tests knowledge of care coordination and referrals in interfacility transfers for heart failure. The key principle of effective care coordination is communicating monitoring parameters to sustain disease management across settings. Communicating heart failure parameters and trends is the priority for seamless continuity and preventing decompensation. Purchasing a scale (B) burdens family; discontinuing weights (C) risks oversight; delaying transfer (D) is unnecessary. The underlying nursing process ensures handoff of trends. Decision-making focuses on key metrics. A transferable strategy for effective care coordination is to highlight disease-specific needs in transfers.
  2. An 82-year-old client is being discharged after treatment for a urinary tract infection. The client has impaired vision, takes 10 daily medications, and states, "I keep mixing up my pills." The client's son visits weekly. What is the nurse's PRIORITY action to reduce medication errors after discharge?
    Answer: Request a pharmacist-led medication reconciliation and simplified medication schedule before discharge This question tests knowledge of care coordination and referrals for polypharmacy in the elderly. The key principle of effective care coordination is simplifying regimens to reduce errors, especially with sensory impairments. Requesting pharmacist-led reconciliation and simplification is the priority to minimize mix-ups and enhance adherence. Stopping OTCs (B) is blanket advice; reviewing in 3 months (C) delays; relying on memory (D) is unsafe. The underlying nursing process assesses medication management capabilities. Decision-making emphasizes error prevention tools. A transferable strategy for effective care coordination is to involve pharmacists in complex discharge plans.
  3. A 73-year-old client with a history of stroke and dysphagia is being transferred from acute care to a skilled nursing facility (SNF). The client has aspiration precautions and requires medications to be crushed and given in applesauce per speech therapy. Which action should the nurse take to ensure effective care coordination?
    Answer: Send the most recent speech-language pathology recommendations and swallowing precautions with the transfer paperwork This question tests knowledge of care coordination and referrals in interfacility transfers with dysphagia. The key principle of effective care coordination is transmitting specialized recommendations to maintain precautions and prevent complications. Sending speech-language pathology recommendations and precautions is essential for continuity in swallowing safety. Advancing diet (B) risks aspiration; removing precautions (C) is dangerous; waiting for calls (D) delays. The underlying nursing process ensures documentation of therapy plans. Decision-making focuses on risk mitigation. A transferable strategy for effective care coordination is to include specialist notes in transfer packets.
  4. A 59-year-old client with end-stage osteoarthritis is discharged after total knee arthroplasty. The client has stairs at home and reports the bathroom is on the second floor; pain is controlled, and the incision is clean/dry. Which action should the nurse take FIRST to facilitate a safe discharge?
    Answer: Arrange physical therapy to assess stair navigation and safe mobility with the prescribed device This question tests knowledge of care coordination and referrals post-knee arthroplasty with home barriers. The key principle of effective care coordination is ensuring mobility safety through functional evaluations before discharge. Arranging physical therapy for stair navigation and mobility assessment is first as it addresses the home stairs and bathroom access directly. Teaching infection monitoring (B) is important but not mobility-focused; avoiding weight-bearing (C) may contradict orders; 6-month follow-up (D) is long-term. The underlying nursing process assesses post-op functional readiness. Decision-making prioritizes immediate safety needs. A transferable strategy for effective care coordination is to initiate therapy referrals early for home adaptation.
  5. A 29-year-old client with epilepsy is seen in the clinic after two breakthrough seizures. The client admits missing doses because of unstable housing and no safe place to store medications. What referral is MOST appropriate to address the primary barrier to seizure control?
    Answer: Refer to social services/community housing resources to address medication access and stability needs This question tests knowledge of care coordination and referrals for epilepsy with housing instability. The key principle of effective care coordination is resolving environmental barriers to medication adherence for condition control. Referring to social services for housing and stability is most appropriate to secure storage and reduce missed doses. Ophthalmology (B), dermatology (C), and surgery (D) are not addressing the root cause. The underlying nursing process identifies social factors in non-adherence. Decision-making targets primary barriers. A transferable strategy for effective care coordination is to refer to social resources for foundational stability.
  6. A 63-year-old client is being transferred from the ICU to a step-down unit after sepsis. The client has a central venous catheter, is on IV antibiotics, and has an allergy to penicillin documented. What is the nurse's PRIORITY action to ensure safe care coordination during the transfer?
    Answer: Provide a standardized handoff including current antibiotics, line status, and allergy history to the receiving nurse This question tests knowledge of care coordination and referrals during intrafacility transfers for sepsis recovery. The key principle of effective care coordination is providing comprehensive handoffs of critical clinical data to maintain treatment continuity. Providing a standardized handoff with antibiotics, line status, and allergies is the priority to prevent errors like allergic reactions or infection. Cleaning the room (B) is logistical; visiting hours (C) are informational but not critical; dietitian reassessment (D) is secondary. The underlying nursing process ensures accurate communication in transitions. Decision-making prioritizes high-risk elements like medications. A transferable strategy for effective care coordination is to use structured tools for all handoffs.
  7. A 47-year-old client with alcohol use disorder is admitted for acute pancreatitis and is now medically stable for discharge. The client states motivation to stop drinking but has relapsed multiple times and reports unstable housing. Which interdisciplinary team member should the nurse consult FIRST?
    Answer: Social worker/case manager to coordinate housing resources and connect the client with substance use treatment programs This question tests care coordination and referrals for substance use disorder with social determinants of health. The key principle of effective care coordination is addressing both the medical condition and underlying social factors that perpetuate health problems. Consulting social work/case management (A) is the most appropriate first referral because housing instability is a major barrier to recovery, and these professionals can coordinate both housing resources and substance use treatment programs simultaneously. Dermatology (B) for dehydration-related skin changes is not a priority; physical therapy (C) may be helpful later but doesn't address the root issues; chaplain services (D) could supplement but shouldn't be the primary intervention. The nursing process recognizes that social determinants significantly impact health outcomes and recovery success. For clients with substance use disorders and unstable housing, addressing basic needs through social work coordination creates the foundation necessary for successful treatment engagement.
  8. A 78-year-old client with diabetes and a new diabetic foot ulcer is preparing for discharge. The client has limited mobility and reports difficulty performing dressing changes due to poor vision and tremor. What is the nurse's PRIORITY action to facilitate safe wound care at home?
    Answer: Arrange home health nursing for wound assessment and dressing change support This question tests knowledge of care coordination and referrals for wound care with functional limitations. The key principle of effective care coordination is arranging skilled support for tasks beyond client capability to promote healing. Arranging home health nursing for wound assessment and changes is the priority given vision and tremor issues. Soaking (B) may worsen ulcers; delaying teaching (C) neglects education; OTC ointment (D) bypasses care plan. The underlying nursing process evaluates self-care deficits. Decision-making focuses on home-based services. A transferable strategy for effective care coordination is to use home health for complex care needs.
  9. A 70-year-old client with Parkinson disease is preparing for discharge after a fall with a wrist fracture. The client's daughter reports the client freezes while walking and has thrown rugs at home. What referral is MOST appropriate to reduce fall risk in the home environment?
    Answer: Occupational therapy for home safety assessment and adaptive strategies The most appropriate referral is occupational therapy for home safety assessment and adaptive strategies. The daughter reports freezing while walking and throw rugs in the home, which are mobility and environmental hazards. An occupational therapist can evaluate the home, recommend removing or securing rugs, and teach adaptive techniques for freezing, directly reducing future fall risk. Speech-language pathology evaluates swallowing and aspiration risk, which does not address the reported gait freezing or home hazards. Cardiology may be relevant if orthostatic hypotension is suspected, but it does not modify the environment or provide the adaptive strategies needed for the stated concerns. Dermatology assesses bruising and skin integrity after the fall, which is reactive rather than preventive. Therefore, the referral that targets the specific functional and environmental risks is the best choice.
  10. A 40-year-old client with newly diagnosed type 2 diabetes is discharged from the hospital after hyperglycemia is stabilized. The client is experiencing food insecurity and reports skipping meals to pay rent. What referral is MOST appropriate to support the client's diabetes management after discharge?
    Answer: Refer to social services/community resources for food assistance and benefits screening The client's identified barrier is food insecurity, not a specialty management problem. Referring to social services and community resources for food assistance and benefits screening directly supports the client's ability to eat consistently, which is essential for diabetes control after discharge. An orthopedics referral for baseline foot x-rays and biomechanical assessment has no current indication because the client does not report a foot problem, and it does not address the food barrier. A dermatology referral for annual skin examination and early detection of dermatologic complications is not the priority in this admission; routine skin surveillance does not resolve the immediate social need. A cardiothoracic surgery referral for cardiovascular evaluation and surgical risk stratification is not appropriate because this is not a surgical or cardiac symptom evaluation, and it also leaves the food insecurity unaddressed. The most effective care coordination response determines the primary social determinant and links the client to the matching community resource.
  11. A 66-year-old client is being transferred from an acute care hospital to an inpatient rehabilitation facility after an ischemic stroke with left-sided weakness. The client is on a dysphagia diet with thickened liquids and requires two-person assist for transfers. What is the nurse's PRIORITY action to promote a safe interfacility transfer?
    Answer: Ensure the receiving facility has the current diet order, swallowing precautions, and mobility/transfer status before transport This question tests knowledge of care coordination and referrals during interfacility transfers for post-stroke clients. The key principle of effective care coordination is ensuring continuity of critical care elements like diet, precautions, and mobility status to prevent complications. Ensuring the receiving facility has the current diet order, swallowing precautions, and mobility status is the priority as it promotes safe handoff and reduces risks like aspiration or falls. Sending favorite foods (B) is non-essential; holding medications (C) could disrupt therapy; and asking for a walker (D) assumes family availability without confirming needs. The underlying nursing process involves verifying transfer documentation for accuracy. Decision-making prioritizes safety-critical information in transitions. A transferable strategy for effective care coordination is to use standardized checklists for interfacility communications.
  12. A 58-year-old client with a new below-knee amputation due to peripheral arterial disease is being discharged to home after an uncomplicated postoperative course. The client reports difficulty transferring from bed to chair and has two steps to enter the home; the spouse works during the day. Which interdisciplinary team member should the nurse consult FIRST?
    Answer: Physical therapist to assess transfers, stair safety, and mobility needs before discharge This question tests care coordination and referrals for post-amputation discharge planning. The key principle of effective care coordination is prioritizing consultations that address the most immediate safety concerns for successful home transition. Physical therapy consultation (B) is the most appropriate first referral because the client has identified specific mobility challenges (difficulty transferring, navigating home steps) that directly impact safe discharge and independence at home. Dietitian consultation (A) for wound healing is important but not the immediate priority; speech-language pathology (C) is not indicated without swallowing concerns; palliative care (D) may be premature without evidence of advanced illness or complex symptom management needs. The nursing process prioritizes safety and functional independence when coordinating discharge services. For clients with new amputations, establishing safe mobility and transfers through physical therapy evaluation ensures the foundation for successful home recovery before addressing other needs.
  13. A 70-year-old client with atrial fibrillation is being discharged on warfarin after hospitalization for a transient ischemic attack. The client lives in a rural area, has no reliable transportation, and cannot commit to frequent lab visits for INR monitoring. Which action should the nurse take to ensure effective care coordination?
    Answer: Refer the client to an anticoagulation clinic or coordinated INR monitoring service and discuss transportation options with case management. The nurse's priority is to make INR monitoring possible despite the client's transportation barrier. Referral to an anticoagulation clinic or coordinated INR monitoring service, plus case management discussion of transportation options, keeps monitoring reliable while addressing access. Self-adjusting warfarin from bruising or bleeding gums is unsafe because warfarin dosing must be based on the INR result, not on symptoms. Telling the client to stop warfarin until laboratory INR testing can be arranged, then restarting the previous dose without first checking the INR, creates an unprotected interval and does not solve the monitoring problem. Scheduling the first INR test three months after discharge leaves the warfarin effect unmeasured for too long and is unsafe. Only the referral and transportation plan ensures that safe INR monitoring continues despite rural location and lack of reliable transportation.
  14. A 52-year-old client with poorly controlled hypertension is discharged from the emergency department after evaluation for headache; CT is negative and BP is improved. The client reports no transportation, limited literacy, and no primary care follow-up. Which action should the nurse take to ensure effective care coordination?
    Answer: Arrange follow-up at a community clinic and confirm transportation options before discharge This question tests knowledge of care coordination and referrals for hypertension management with access barriers. The key principle of effective care coordination is addressing social determinants like transportation and literacy to ensure follow-up adherence. Arranging follow-up at a community clinic and confirming transportation is most appropriate as it facilitates ongoing BP monitoring and education in an accessible way. Providing a handout (A) overlooks literacy issues; weekly ER visits (C) are inefficient; and recommending a BP cuff (D) ignores affordability. The underlying nursing process assesses barriers to continuity of care. Decision-making focuses on practical, client-centered solutions. A transferable strategy for effective care coordination is to integrate resource assessments into discharge planning.
  15. A 52-year-old client with newly diagnosed type 2 diabetes is being discharged after treatment for cellulitis. The client has limited health literacy, states, "I can't read those pamphlets," and has no glucometer at home; the client is worried about paying for supplies. What is the nurse's PRIORITY action to facilitate the client's discharge?
    Answer: Consult case management/social work to arrange coverage options for a glucometer and supplies and connect the client with outpatient diabetes resources This question tests care coordination and referrals for addressing health literacy and financial barriers. The key principle of effective care coordination is identifying and removing barriers to self-management through appropriate resource connection. Consulting case management/social work (B) is the most appropriate action because these professionals can address both the financial concerns about glucometer supplies and connect the client with diabetes education resources appropriate for limited literacy levels. Providing college-level materials (A) ignores the literacy barrier; scheduling endocrinology in 6 months (C) leaves the client without immediate support; advising online purchase (D) doesn't address the cost concern or provide education. The nursing process requires adapting interventions to patient capabilities and resources. For clients with health literacy and financial barriers, case management provides comprehensive coordination of accessible education and assistance programs.
  16. A 79-year-old client with heart failure (EF 30%), chronic kidney disease stage 3, and mild cognitive impairment is hospitalized for fluid overload. The client is improving but has had three admissions in 2 months and is confused about medications; the adult child requests an interdisciplinary meeting to update the plan. Which action should the nurse take to ensure effective care coordination?
    Answer: Schedule and lead an interdisciplinary care conference including cardiology, nephrology, pharmacy, case management, and the caregiver This question tests care coordination and referrals for complex chronic disease management. The key principle of effective care coordination is facilitating communication among all team members to create a unified, patient-centered care plan. Scheduling and leading an interdisciplinary care conference (B) is the most appropriate action because it brings together all specialists, addresses the family's request, and creates a coordinated approach to prevent readmissions for this complex patient with multiple comorbidities and cognitive impairment. Waiting until discharge for instructions (A) increases confusion and readmission risk; excluding the caregiver (C) ignores the cognitive impairment; dermatology consult (D) for edema is inappropriate as this is a cardiac/renal issue. The nursing process emphasizes collaborative planning for complex cases. When patients have multiple specialists and frequent readmissions, interdisciplinary conferences ensure all providers align on goals and the care plan is communicated clearly to patients and caregivers.
  17. A 79-year-old client with heart failure (EF 30%), chronic kidney disease stage 3, and mild cognitive impairment is discussed at an interdisciplinary team meeting after two admissions in the past month for fluid overload. The client forgets daily weights and has difficulty following a low-sodium diet. Which action should the nurse take to ensure effective care coordination?
    Answer: Arrange a family/caregiver meeting to establish a shared daily monitoring plan and supports This question tests knowledge of care coordination and referrals in managing heart failure with cognitive and adherence challenges. The key principle of effective care coordination is engaging family and caregivers in shared plans to support monitoring and adherence. Arranging a family/caregiver meeting is most appropriate as it establishes a collaborative daily plan for weights, diet, and supports to prevent recurrent fluid overload. Increasing the diuretic (A) risks electrolyte imbalance without addressing forgetfulness; one-time education (C) is insufficient for cognitive impairment; and avoiding activity (D) promotes deconditioning. The underlying nursing process assesses barriers to self-management and incorporates support systems. Decision-making emphasizes multidisciplinary input for tailored interventions. A transferable strategy for effective care coordination is to facilitate caregiver involvement early to enhance long-term adherence.
  18. A 62-year-old client with moderate COPD is hospitalized for an exacerbation and is now stable. The client continues to smoke and states, "I can't quit," but is open to "something that might help." What referral is MOST appropriate to address this need?
    Answer: Refer to a smoking cessation program (counseling and pharmacotherapy support) before discharge This question tests knowledge of care coordination and referrals for COPD with smoking cessation. The key principle of effective care coordination is offering evidence-based interventions for modifiable risk factors like smoking. Referring to a smoking cessation program is most appropriate to provide counseling and pharmacotherapy for the client's openness to help. Orthopedics (B), nephrology (C), and hospice (D) are irrelevant. The underlying nursing process assesses behavioral change readiness. Decision-making emphasizes preventive referrals. A transferable strategy for effective care coordination is to connect clients to specialized programs for lifestyle modifications.
  19. A 45-year-old client with a history of opioid use disorder is hospitalized for cellulitis and is now medically stable for discharge. The client is uninsured, has no primary care provider, and states, "I can't keep coming back to the ER for everything." What referral is MOST appropriate for the client's ongoing support needs?
    Answer: Refer to a community health clinic/primary care program with sliding-scale services This question tests knowledge of care coordination and referrals for a client with substance use disorder and access barriers. The key principle of effective care coordination is connecting clients to affordable, ongoing primary care to reduce reliance on emergency services and support recovery. Referring to a community health clinic with sliding-scale services is most appropriate as it provides accessible follow-up care tailored to the client's uninsured status and prevents recurrent ER visits. Inpatient psychiatry (B) is unsuitable without acute mental health needs; dermatology (C) is unnecessary for healed cellulitis; and hospice (D) is inappropriate for a stable, non-terminal client. The underlying nursing process involves evaluating social and economic factors influencing health maintenance. Decision-making focuses on sustainable, community-based solutions for chronic conditions. A transferable strategy for effective care coordination is to prioritize referrals that bridge gaps in healthcare access for vulnerable populations.
  20. A 34-year-old postpartum client (2 weeks after delivery) with a history of depression reports persistent sadness, poor sleep, and intrusive thoughts but denies intent to harm self or the baby. The client has limited family support and missed the postpartum follow-up visit due to lack of childcare. What referral is MOST appropriate for ongoing support?
    Answer: Refer to a perinatal mental health provider and connect the client with community postpartum support resources The client's presentation—persistent sadness, poor sleep, intrusive thoughts, limited support, and a missed follow-up—points to postpartum depression and social isolation, not an orthopedic, infectious, or terminal condition. The best care-coordination response combines specialty mental health treatment with practical community resources, because it addresses both the mood symptoms and the barrier of childcare and limited support. Orthopedics would only be indicated for musculoskeletal pain, which this client has not reported. Infectious disease referral would not address her mood or intrusive thoughts and is not needed without signs of infection. Hospice and palliative care are for advanced life-limiting illness, and this postpartum client is not terminally ill and denies harm to herself or the baby. A strong referral links the client to a mental health provider and to supports that reduce isolation and help her attend follow-up care.

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