Identify the best next step when a patient reports a new red-flag symptom during outreach.
QUESTION
Identify the best action when a referral report has not returned and follow-up is due.
QUESTION
Identify the correct response when a patient's stated goal conflicts with the care plan.
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ANSWER
Use shared decision-making and update the care plan with the clinician. This respects patient autonomy while aligning plans through clinician involvement for optimal care.