情境：客戶電話接通，王芳先說「您好，這裡是宏遠公司王芳，請問您哪位？」對方是資深經理，她立刻改稱「張經理，您好，久等了。」掛電話後，她對同事說「你剛剛聽到了嗎？」同事說她電話禮儀很標準。王芳說自報家門更正式。In the conversation, which phrase best shows respect on a business call?
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