Adult Literacy Beginner • Oral Communication (Speaking & Listening)

Asking for Repetition — I can ask someone to repeat or speak more slowly when I do not understand.

Learn simple words and phrases you can use to ask someone to repeat or slow down when you do not understand.

Beginning literacy illustration with an open book, word, and handwriting symbols
Inside this lesson 10 sections 5 questions 5 figures

SECTION 1

Why This Skill Matters

People ask others to repeat what they said every day. It is a normal part of talking with someone. When you do not hear or understand something, you can simply ask the person to say it again or speak more slowly. This is not rude — it helps both people understand each other better.

This skill matters in many parts of life — at home, at work, at school, on the phone, and at appointments. The moments below show some common times when you might need to ask someone to repeat.

Everyday Life • With Family and Friends

You might not hear a word in a noisy room. Asking 'Say that again?' helps you keep talking together.

At Work • Getting Instructions

A boss or coworker may talk fast. Asking them to repeat helps you do the job the right way.

On the Phone • Phone Calls

It can be hard to hear on the phone. Asking someone to slow down or repeat keeps the call clear.

At School • Learning Something New

Teachers use new words. Asking them to repeat or explain again helps you learn.

Important Visits • Doctor and Other Appointments

Understanding health or money information matters a lot. Always ask again if you are not sure.

The big question in this lesson is simple: What can I say when I do not understand someone? In the next sections, you will learn easy words and phrases you can use in many different situations.

SECTION 2

Core Ideas for Asking Someone to Repeat

There are a few simple ideas that will help you ask for repetition in a way that feels natural and polite. These ideas guide what you say, when you say it, and how you say it.

1

Ask Right Away

Ask as soon as you get confused. If you wait too long, it is harder for the other person to remember exactly what they said.
2

Say What You Missed

Instead of just saying 'What?', try to say exactly what you missed. For example: 'Could you repeat the date?' This helps the other person answer quickly.
3

Be Polite

Asking someone to repeat can feel a little awkward. Words like 'Sorry' or 'Could you please...' make your request sound friendly, not rude.
4

Use Your Face and Hands

You can also show you are confused with your face or body — like leaning in or tilting your head. Sometimes this helps even before you say anything.
5

Match the Moment

Use different words in different places. 'Pardon me?' fits a job interview. 'Say that again?' fits a talk with a friend.
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KEY TAKEAWAY

Asking someone to repeat is like pressing rewind on a song you like — you just want to hear it again so you do not miss anything. It does not mean something is wrong. It means you care about understanding correctly.

SECTION 3

How Asking for Repetition Works

When you ask someone to repeat, the conversation usually follows three simple steps. First, the speaker says something you do not understand. Second, you ask them to repeat it or say it more slowly. Third, the speaker says it again, often in a clearer way. The picture below shows these three steps.

Three Steps to Ask AgainSTEP 1You Miss SomethingThe speaker sayssomething you do notunderstand.STEP 2You Ask AgainYou politely askthem to say itagain.STEP 3They Repeat ItThe speaker says itagain, maybe withmore detail.Example ConversationA"The meeting is at 3:45 in Room B-12."B"Sorry, could you repeat the room number?"A"Sure — Room B-12. That's B as in Bravo, 12."Step 1: You Miss SomethingStep 2: You Ask AgainStep 3: They Repeat It
The three steps: the speaker says something (Step 1: you miss something), you ask them to repeat it (Step 2: you ask again), and the speaker answers clearly (Step 3: they repeat it).

Notice that in Step 2, the listener does not just say 'What?' Instead, they say exactly what they missed — the room number. This makes it easy for the speaker to answer quickly. In Step 3, the speaker repeats the room number and adds a helpful detail ('B as in Bravo') to make sure it is clear. These three steps work the same way in most conversations, even though the exact words people use can be different.

SECTION 4

Phrases You Can Use

Some requests ask the speaker to repeat everything. Others ask about just one small part. For example, 'Pardon?' asks for everything again. 'Did you say Tuesday or Thursday?' asks about just one part. Asking about one part is often better — it shows you were listening and helps the speaker answer faster.

Four Ways to Ask

There are four simple ways to ask for repetition. 1) Ask for everything again: 'Could you say that again?' 2) Ask about one part: 'You said the meeting is where?' 3) Ask them to slow down or speak louder: 'Could you speak a little more slowly?' 4) Repeat what you heard and check it: 'Did you say three-fifteen or three-fifty?' You can use whichever one fits the moment.

Common Phrases by Situation

Way to AskInformalNeutralFormal
Ask for Everything Again"Huh?" / "What?""Sorry, could you say that again?""I beg your pardon — would you mind repeating that?"
Ask About One Part"The what now?""Could you repeat the last part?""I missed the number you mentioned — could you repeat it?"
Ask to Slow Down"Slow down!""Could you speak a bit more slowly?""Would you mind slowing down just a little? I want to make sure I follow."
Check What You Heard"Wait — you mean Tuesday?""Just to confirm, you said 3:45?""If I understand correctly, the deadline is March 15th — is that right?"

Common phrases for asking for repetition, from casual to formal

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Helpful Tip

If you are not sure which words to use, pick the middle column. These phrases work in most places — polite enough for work, friendly enough for everyday talk. You can always use more casual or more formal words once you know the person better.

SECTION 5

Different Places, Different Words

How you ask for repetition depends on where you are and who you are talking to. What works with a friend might not work as well in a classroom or on the phone. The picture below shows some common places and good ways to ask in each one.

Where and How to AskDifferent words work in different places☕ CASUALFriends / Family• "What?" / "Huh?"• Repeat part of it back• A confused look often works too🏢 WORKPLACEMeetings / Colleagues• "Could you repeat that?"• Check what you heard• "Just to clarify..."• Write it down too🎓 ACADEMICLectures / Office Hours• Raise hand, then ask• "Could you go over that point again?"• Ask after class if shy📱 DIGITALPhone / Video Call• "I think we have a bad connection..."• Use chat to confirm• Ask them to slow downThings to Think AboutWHO YOU'RE TALKING TOTalking to a boss orteacher? Be more formal.Talking to a friend? Keep it simple.HOW IMPORTANT IT ISImportant info (health, money) →always ask again. Don't guess.Not important? A quick check is fine.HOW YOU'RE TALKINGIn person: you can point orlook confused. On the phone,you must say it out loud.MAIN IDEAThe more important the information,the more clearly and politely you should ask.
This picture shows how four common places — casual, workplace, school, and phone or video — often need different words, depending on who you are talking to, how important the information is, and how you are talking.

Many adult learners worry that asking for repetition makes them look confused or unprepared. In most workplaces and classrooms, the opposite is true — people who ask questions are often seen as careful and engaged. Asking again to make sure you understood is almost always better than guessing and getting it wrong.

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Worked Example: Getting Instructions at Work

Let's walk through a real example step by step. This shows how to use the ideas from this lesson — asking right away, being specific, staying polite, and matching the situation.

Scenario: Getting Instructions from Your Boss

  1. 1

    Step 1 — Notice What You Missed

    Your boss says: 'Please send the Q3 report to Mariana by Thursday — and make sure you include the numbers from the Danforth account.' You heard most of it, but you are not sure if she said 'Danforth' or 'Bancroft.' This is the part you missed.
    You missed: the account name (Danforth or Bancroft?)
  2. 2

    Step 2 — Pick What to Say

    Since you understood almost everything and only missed one word, you do not need to ask for the whole thing again. Instead, use a check-what-you-heard question: 'Did you say Danforth or Bancroft?' This is faster and shows you were listening.
    Best choice: check what you heard, not ask for everything again.
  3. 3

    Step 3 — Think About How Polite to Be

    Your boss is talking to you at work, so use polite, clear words. Avoid casual words like 'Wait, the what account?' Instead, start with a small, polite opener.
    Keep it polite and clear — this is a work conversation.
  4. 4

    Step 4 — Ask Your Question

    You say: 'Just to make sure I have this right — did you say the Danforth account or the Bancroft account?' This shows you were listening, and your boss can answer with just one word.
    You said: 'Just to make sure I have this right — did you say the Danforth account or the Bancroft account?'
  5. 5

    Step 5 — Check and Finish

    Your boss says: 'Danforth — D-A-N-F-O-R-T-H.' You say: 'Got it — Danforth. Thanks.' This lets your boss know the mix-up is fixed, and the conversation can move on.
    Both of you now understand the same thing.

SECTION 7

What Works Well and What to Watch For

Asking for repetition is very helpful, but it also has some limits. Knowing both sides helps you use this skill well.

What Works WellWhat to Watch For
Helps you avoid mistakes with important information (health, money, legal papers)Asking too many times can slow down the conversation
Shows the other person you are listeningIn a big group, like a class, asking can slow things down for everyone
Builds trust because people know you care about getting it rightIn some places, asking a lot might feel impolite
Can be used with anyone, in any settingSaying just 'What?' too often can make you seem like you're not paying attention
Takes away the pressure of pretending you understoodSome people feel nervous asking a boss or teacher to repeat something

Strengths and limits of asking for repetition

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KEY TAKEAWAY

There is no single 'right' amount of asking for repetition — it depends on the moment. Think of it like a volume knob: turn it up when the information is very important, and keep it lower for small, everyday details. You can also write notes or ask again later if you cannot ask right away.

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Building on This Skill

Once you feel comfortable asking someone to repeat, you can try a few more ways to check that you understand. You might ask someone to explain something in a different way, ask for an example, or repeat back what you think they said so they can correct you if you are wrong.

Skill You Have NowA Next Step to TryWhat It Adds
Ask for everything again ('Say that again?')Ask them to explain it a different way ('Could you explain that differently?')Helpful when hearing it again the same way doesn't help
Ask about one part ('The date was...?')Ask for more detail ('Could you tell me more about that?')Helps you understand more, not just hear the words again
Ask them to slow down ('Could you slow down?')Tell them how you learn best ('I understand better when...')Helps you plan ahead instead of just reacting
Check what you heard ('Did you say X?')Repeat back the main idea ('So you're saying...')Shows you understood the whole idea, not just one word

How the skills in this lesson can grow into more advanced ways of checking understanding

As you practice, you will move naturally from simple requests like 'Could you repeat that?' to fuller check-ins like 'Let me make sure I understood — you want us to change the whole plan?' This growth shows that your listening and speaking skills are getting stronger.

SECTION 9

Practice Problems

Question 1: CONCEPTUAL

What is the difference between asking someone to repeat everything and asking about just one part? When would you use each one?
Show answer
Asking for everything again means the speaker repeats the whole sentence, like 'Could you say that again?' Asking about one part means you only ask about the piece you missed, like 'Could you repeat the time?' Ask for everything when you missed the whole message — maybe because of noise or because you were not paying attention. Ask about one part when you understood most of it but missed just one word or detail. Asking about one part is usually better because it is faster and shows the other person you were listening.

Question 2: BASIC APPLICATION

Your teacher says: 'The assignment is due on the 23rd, and you need to turn it in through the online system.' You heard the date but missed how to turn it in. Write the exact words you would use to ask for repetition.
Show answer
You could say: 'Excuse me — I got the date, but could you repeat how we should turn it in?' This is polite, shows you were listening (you got the date), and asks only about the part you missed. Another option: 'Sorry — did you say we turn it in online?'

Question 3: INTERMEDIATE

You are on the phone and the person is speaking fast. You already asked them to repeat the account number once, but they repeated it at the same fast speed and you still did not catch it all. What would you say the second time?
Show answer
You could say: 'I'm sorry — I caught the first few numbers, but could you read the number again, a little slower this time? I want to make sure I get it exactly right.' This is polite, blames the phone connection instead of the person, tells them what you did hear, and clearly asks them to slow down.

Question 4: APPLIED

You are new at your job and in your first video meeting. Your manager gives you three tasks, but your audio cuts out during the second one. The meeting keeps moving fast. What would you do, during and after the meeting, to find out what you missed?
Show answer
During the meeting, you could use the chat to write: 'Sorry, my audio cut out — could you share the second task in the chat?' If there is no chat, wait for a short pause and say: 'Sorry, I lost the audio for a moment — could you repeat my second task?' After the meeting, you could send a message like: 'Thanks for the meeting! Just to confirm my tasks: [1], [?], and [3]. Could you fill in the second one? My audio dropped for a moment.' You do not always need to ask right away — asking after the meeting is a good option too.

Question 5: CRITICAL THINKING

In some families or workplaces, asking a boss or elder to repeat themselves can feel disrespectful. What could you do instead to make sure you understand, without directly asking them to repeat?
Show answer
One option is to repeat back what you think you heard as a statement, like 'So the deadline is next Friday,' and let them correct you if you are wrong. This puts the responsibility on you, not on them. Another option is to ask someone else afterward, like a coworker or family member, 'Did she say Friday or Thursday?' This avoids asking the person directly, though it may take longer to get the answer. You could also tell someone early on, 'I like to make sure I understand things correctly, so I might ask questions sometimes' — this can make future questions feel more normal and less awkward.

SUMMARY

Lesson Summary

Summary

Asking for repetition follows three simple steps: the speaker says something you miss, you ask them to repeat or slow down, and they answer again more clearly. There are four main ways to ask: asking for everything again, asking about one part, asking them to slow down, or checking what you heard. The main ideas to remember are ask right away, be specific, stay polite, use your face and body, and match the place you are in.

How you ask can change depending on where you are and who you are talking to — a friend, a boss, a teacher, or someone on the phone. The clearer and more polite your request, the faster the misunderstanding gets fixed. As you keep practicing, you can try new skills like asking someone to explain differently or repeating back the main idea to check you understood. Remember: asking for repetition is not a weakness. It shows you are listening carefully and want to get it right.

Varsity Tutors • Adult Literacy Beginner • Asking for Repetition