Adult ESL ELL Intermediate Quiz
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INTERPERSONAL COMMUNICATION (SPEAKING & LISTENING)
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Maria has been seeing her primary care doctor for knee pain for three months. Her doctor says the treatments they have tried are not working and she needs to see a specialist. The doctor's office calls Maria's insurance company and gets approval before sending her to an orthopedic surgeon.
Based on this scenario, which step did Maria's doctor complete BEFORE scheduling her appointment with the specialist?
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