Adult ESL ELL Intermediate Quiz
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PRESENTATIONAL COMMUNICATION (SPEAKING & WRITING)
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Fatima is writing an email to her internet service provider. She writes: "My internet has not been working well for the past two weeks. The connection drops several times a day, usually in the evenings between 6:00 and 9:00 p.m. I have already restarted my router three times and called your helpline twice, but the problem continues. This is affecting my ability to work from home, and I have a video conference with a client on Thursday that I am worried about."
Fatima's email is an example of effective explanatory writing. A classmate argues that the most important sentence is the one about her Thursday video conference. Which response BEST evaluates this claim?
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