Adult ESL ELL High Beginner Quiz
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INTERPRETIVE COMMUNICATION (LISTENING & READING)
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Listen to the conversation at a grocery store.
Customer: Excuse me. I got a text that my online order is ready, but I'm at the pickup window and no one is here.
Employee: I'm sorry about that. The pickup window moved to the side entrance this week — we're fixing the front. Go around the building to the left. You'll need to show your order number on your phone to the person there.
Customer: Okay. Do I need my ID too?
Employee: Only if you're picking up someone else's order. If it's your own, just the order number is fine.
Because the pickup window moved, what does the customer need to do?
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