Adult ESL ELL Advanced Quiz
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PRESENTATIONAL COMMUNICATION (SPEAKING & WRITING)
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Marcus needs to write an email to a colleague in a different department, Jordan, explaining that a report Jordan submitted contains significant data errors that will delay the entire team's quarterly presentation. Marcus and Jordan have a collegial but not close relationship, and Jordan is known to be defensive when receiving critical feedback.
Which email approach MOST effectively communicates the problem, preserves the working relationship, and maintains Marcus's professional credibility in this situation?
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