CMA : Front Office

Study concepts, example questions & explanations for CMA

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Example Questions

Example Question #1 : Front Office

To keep record of calculations, the calculator requires:

Possible Answers:

Connections to a spreadsheet

A paper tape

An electronic connection to the network

Access to the internet

a photocopier

Correct answer:

A paper tape

Explanation:

A calculator requires a paper tape in order to keep records of calculations.

Example Question #1 : Cma

Which of the following characteristics of professional behavior can be described as the ability to perform one's job duties to set standards?

Possible Answers:

compassion

responsibility

dependability

integrity

competence

Correct answer:

competence

Explanation:

Competence is the ability of an individual to perform ones job duties to set standards. Competence is a vital characteristic of professional behavior.

Example Question #2 : Cma

Which of the following is true regarding the termination of patient care via the physician?

Possible Answers:

each of the given answers is correct

None of the given answers is correct

the patient must be notified in writing via certified mail that care has been terminated

the patient must be allowed a reasonable period of time to find alternative medical care

patient care can only be terminated if there is just cause

Correct answer:

each of the given answers is correct

Explanation:

The following statements are true regarding the termination of patient care via the physician: patient care can only be terminated if there is just cause, the patient must be notified in writing via certified mail that care has been terminated, and the patient must be allowed a resonable period of time to find alternative health care.

Example Question #1 : Appointment Scheduling, Protocol, Reminders, Follow Ups, And Referrals

Which of the following is not required when scheduling an appointment?

Possible Answers:

Patient's full name

all of the given answers are required

Patient's employment status

Purpose of visit

Home and work telephone number

Correct answer:

Patient's employment status

Explanation:

When scheduling a patient appointment, it is necessary to obtain the patient's full name, telephone number where the patient can be reached, and the purpose of the visit. It is not necessary to determine the patient's employment status when scheduling an appointment.

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