CMAS : Professionalism

Study concepts, example questions & explanations for CMAS

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Example Questions

Example Question #1 : Professionalism

A physician who specializes in the care of children is known as a/an:

Possible Answers:

Urologist

Cardiologist

Endocrinologist

Pediatrician

Orthopedist

Correct answer:

Pediatrician

Explanation:

A pediatrician is a physician who specializes in the care of children.

Example Question #1 : Professionalism

Which of the following is an appropriate way to deal with an angered patient?

Possible Answers:

minimize the patient's concerns

defend yourself agains criticism

Interrupt the patient

Speak in high tones

Speak to the patient privately

Correct answer:

Speak to the patient privately

Explanation:

When dealing with angered patients, it is appropiate to speak to the patient privately out of public space. The other options are not appropiate and can exacerbate the patient's anger.

Example Question #3 : Professionalism

Which of the following use overnight delivery services?

Possible Answers:

USPS

Federal Express

UPS

each of the given answers is correct

DHL

Correct answer:

each of the given answers is correct

Explanation:

Delivery services that offer special overnight delivery include the USPS, Federal Express, DHL, and the United Parcel Service (UPS).

Example Question #2 : Cmas

Special deliveries would be sorted into mail class?

Possible Answers:

Fourth priority

Top priority

Fifth priority

Second priority

Third priority

Correct answer:

Top priority

Explanation:

Top priority mail includes the following: certified mail, special deliveries, registered mail, overnight mail, emails, as well as faxes.

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