CMAS : Professionalism

Study concepts, example questions & explanations for CMAS

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Example Questions

Example Question #1 : Cmas

A physician who specializes in the care of children is known as a/an:

Possible Answers:

Endocrinologist

Cardiologist

Orthopedist

Urologist

Pediatrician

Correct answer:

Pediatrician

Explanation:

A pediatrician is a physician who specializes in the care of children.

Example Question #1 : Professionalism

Which of the following is an appropriate way to deal with an angered patient?

Possible Answers:

minimize the patient's concerns

defend yourself agains criticism

Speak to the patient privately

Speak in high tones

Interrupt the patient

Correct answer:

Speak to the patient privately

Explanation:

When dealing with angered patients, it is appropiate to speak to the patient privately out of public space. The other options are not appropiate and can exacerbate the patient's anger.

Example Question #3 : Cmas

Which of the following use overnight delivery services?

Possible Answers:

each of the given answers is correct

UPS

DHL

Federal Express

USPS

Correct answer:

each of the given answers is correct

Explanation:

Delivery services that offer special overnight delivery include the USPS, Federal Express, DHL, and the United Parcel Service (UPS).

Example Question #4 : Cmas

Special deliveries would be sorted into mail class?

Possible Answers:

Third priority

Top priority

Fifth priority

Fourth priority

Second priority

Correct answer:

Top priority

Explanation:

Top priority mail includes the following: certified mail, special deliveries, registered mail, overnight mail, emails, as well as faxes.

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