CMA : One-on-One and Multi-Party Communication Cycles Across All Forms

Study concepts, example questions & explanations for CMA

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Example Questions

Example Question #1 : Professional Skills

Which office management process involves bringing numerous resources together so that office goals can be achieved?

Possible Answers:

planning

organizing

controlling

directing

coordinating

Correct answer:

coordinating

Explanation:

In office management the coordinating process involves bringing numerous resources together in order to achieve office goals.

Example Question #2 : Professional Skills

Which leadership style can be characterized by the authoritative person (leader) making and explaining decisions to the employee?

Possible Answers:

participating style

None of the given answers is correct

delegating style

telling style

selling style

Correct answer:

selling style

Explanation:

A selling leadership style can be characterized by the authoritative person (leader) making and explaining decisions to the employee.

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