CMA : Office Policies and Overall Reception Environmental Upkeep

Study concepts, example questions & explanations for CMA

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Example Questions

Example Question #1 : Office Policies And Overall Reception Environmental Upkeep

Which of the following characteristics of professional behavior can be described as the ability to perform one's job duties to set standards?

Possible Answers:

integrity

responsibility

compassion

dependability

competence

Correct answer:

competence

Explanation:

Competence is the ability of an individual to perform ones job duties to set standards. Competence is a vital characteristic of professional behavior.

Example Question #2 : Office Policies And Overall Reception Environmental Upkeep

Which of the following is true regarding the termination of patient care via the physician?

Possible Answers:

None of the given answers is correct

the patient must be notified in writing via certified mail that care has been terminated

the patient must be allowed a reasonable period of time to find alternative medical care

patient care can only be terminated if there is just cause

each of the given answers is correct

Correct answer:

each of the given answers is correct

Explanation:

The following statements are true regarding the termination of patient care via the physician: patient care can only be terminated if there is just cause, the patient must be notified in writing via certified mail that care has been terminated, and the patient must be allowed a resonable period of time to find alternative health care.

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